Bought a selection box of preserves as a gift when I visited Deal Castle and on tasting the cherry with brandy ordered several full size jars for myself. The flavour is lovely, although I found it a... See more
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Visited a site that has no visitor centre of EH shop, but which itself (through signage, etc) made you want to learn more about its history (Bury St Edmunds Abbey). Swiftly found the guidebook onlin... See more
Excellent customer service, I highly recommend English Heritage online shop. The website was easy to use, with plenty of choice and ordering was easy, checkout was simple and quick to use. The items I... See more
It was very easy to order. We had previously bought the product at an English Heritage site we visited, so we were happy to order.. The delivery person, when it arrived, was very nice, friendly and... See more
Company details
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English Heritage cares for over 400 historic buildings, monuments and sites - from world-famous prehistoric sites to grand medieval castles, from Roman forts on the edges of the empire to a Cold War bunker. The proceeds from the sales of our range of gifts and items on our online shop such as children’s toys, books, jewellery and collectables will go towards the upkeep of the properties throughout England.
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4.2
Great
7K reviews
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Excellent fast service
March 6, 2026
BEST JAM IVE EVER HAD QUICK DELIVERY…
BEST JAM IVE EVER HAD QUICK DELIVERY WELL PACKED CAN'T FAULT THE SERVICE USED QUITE A FEW TIMES
March 6, 2026
Lovely bracelet
Lovely bracelet, but came in a jiffy bag loose, the English Heritage shop said it came in a box, this was a gift and didnt look as nice just attached to a card tag
March 2, 2026
Easy ordering and fast delivery
February 26, 2026
Extremely helpful customer service and…
Ordering online very easy and the products were both excellent - well worth the price.
February 23, 2026
Enjoy different flavours of Mead.
I have purchased Mead from English Heritage on more than one occasion. The Mead is excellent and the delivery is also perfect.
February 19, 2026
Recommended retailer
Item was reasonable price, posted quickly and well packaged. Very pleased, would buy from again.
February 14, 2026
Great jigsaws
Great jigsaws. Arrived in a timely manner, with full delivery information provided. Was a slight challenge in ordering as not all discounts/ free postage added to order, but it did work out in the end
January 27, 2026
Very prompt delivery of an EH Guidebook
I thought it might be useful to buy the EH Guide Books in advance of a visit to Eltham Palace. Reading about the site would to understand what you are viewing when actually present. EH despatched the book immediately after ordering and I received it the following day, carefully packaged.
January 26, 2026
easy to order and very quick delivery
January 20, 2026
Order acknowledged quickly after…
Order acknowledged quickly after submission and was despatched speedily. Was notified about delivery at all stages and was received safely
January 20, 2026
Excellent location definitely worth a…
Excellent location definitely worth a visit, great support from staff for those with reduced mobility, easy parking and shop
December 30, 2025
Very smart
It was very straightforward to place our order and the very smart hoodie arrived very promptly. Thank you
December 17, 2025
Great value childrens' gifts that are also educational
Prompt delivery of childrens' Christmas gifts that were good value and educational
December 17, 2025
May use AI-assist with repliesRead more
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I haven’t received my purchase.
December 15, 2025
Reply from english-heritageshop.org.uk
Dear Lesley Jeynes-Bates,
Apologies that you have not yet received your order, our system shows that was shipped. Please contact our customer service team at onlineshop@english-heritage.org.uk to investigate further.
Kind Regards,
English Heritage Online Shop
Quick despatch and received the parcel…
Quick despatch and received the parcel within the amount of working days given
December 14, 2025
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