Visited a site that has no visitor centre of EH shop, but which itself (through signage, etc) made you want to learn more about its history (Bury St Edmunds Abbey). Swiftly found the guidebook onlin... See more
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Review summary
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Excellent customer service, I highly recommend English Heritage online shop. The website was easy to use, with plenty of choice and ordering was easy, checkout was simple and quick to use. The items I... See more
I decided to browse the shop online and found some amazing bargains and got an extra discount. My grandchildren love "Horrible Histories" that's a few presents sorted. My parcel arrived promptly and w... See more
It was very easy to order. We had previously bought the product at an English Heritage site we visited, so we were happy to order.. The delivery person, when it arrived, was very nice, friendly and... See more
Company details
Written by the company
English Heritage cares for over 400 historic buildings, monuments and sites - from world-famous prehistoric sites to grand medieval castles, from Roman forts on the edges of the empire to a Cold War bunker. The proceeds from the sales of our range of gifts and items on our online shop such as children’s toys, books, jewellery and collectables will go towards the upkeep of the properties throughout England.
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4.3
Excellent
7K reviews
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Tintagel Statue
Great Quality and because of the sale it was a great price - I bought the statue at Tintagel price £50 reduced from £80. It came very quick too.
October 21, 2025
Good products, bad delivery
My parcel was delivered to the wrong address so I spent half an hour searching the neighbourhood for it. The courier said it had been delivered, and they did not respond when I said I hadn't received it.
October 19, 2025
The website was easy to use.
October 17, 2025
We found everything in place and all…
We found everything in place and all the staff were helpful.
October 14, 2025
Great website for gifts.
A really nice range of good quality products available. Many would make lovely presents. Website was very easy to use.
October 6, 2025
A good experience all round
Managed to find what I wanted. Ordering was easy and the item was delivered quickly.
October 11, 2025
Delivery and packaging was excellent
Delivery and packaging was excellent, the King Arthur (galos) sculpture is very impressive 👌🏻
October 12, 2025
Bargains to be had
I decided to browse the shop online and found some amazing bargains and got an extra discount. My grandchildren love "Horrible Histories" that's a few presents sorted. My parcel arrived promptly and was well packaged. I would recommend taking a look at the shop.
October 11, 2025
I ordered 6 jars of curd
I ordered 6 jars of curd. They arrived quickly and very securely packaged. Good service.
October 9, 2025
Website easy to navigate
Website easy to navigate. Delivery was quick and painless. Communication regarding delivery excellent.
October 8, 2025
Excellent service and prompt delivery…
Excellent service and prompt delivery and I'm very pleased with the products I ordered - perfect Christmas presents. Every item was in superb condition.
October 7, 2025
Delighted to still find Advent chocolates
I was happy with ordering and fast response. The Advent things I ordered are becoming more difficult to find so chose this company. A pity they are becoming so expensive though.
October 6, 2025
A great charity to buy from
The English Heritage website is easy to use. There was a good choice of items.
The parcel arrived promptly and in excellent condition.
October 5, 2025
An excellent experience from ordering through delivery.
The web site is very easy to navigate and ordering is straightforward. Delivery was fast and the products I received were so well packaged and protected.
An outstanding service all round.
October 7, 2025
Address label on my package omitted the…
Address label on my package omitted the house number and road name . It was dumped outside the back gate of the first house in the road , well away from mine . Occupant did not hear a knock or ring and had much trouble to find who the package belonged to
October 6, 2025
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