I have used this company since 2019, getting 2 bouquets every 2 weeks. They changed their service to 1 bouquet once a month for more money. Its less expensive to get nice flowers elsewhere. I'm sad... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
our 1st shipment came, probably the best arrangement I've ever seen lasted almost 2 weeks 2nd one was delayed because of huge storms , arrived late and was not perfect, but customer service stepped... See more
Company replied
I ordered my Mother a 6 month flower subscription from Enjoy Flowers and was terribly disappointed. The second and third deliveries were mostly green, very little flowers. The third did not even las... See more
Company replied
So far so good. ... 2 months of flower deliveries so far and both have been on time, fresh, with an exceptional amount of blossoms that have lasted weeks. No complaints. Enjoy Flowers has met and, in... See more
Company replied
Company details
Information provided by various external sources
Flower subscription delivery with 7 days of freshness guaranteed. Enjoy Flowers, the freshest flowers bi-weekly or monthly with free shipping. Order now!
Contact info
Ocean Drive 881, 33149, Key Biscayne, United States
- www.enjoyflowers.com
2.6
Poor
174 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Flowers arrived in great shape
Flowers arrived in great shape
Surprised as to the. Flower selection
February 23, 2018
Unprompted review
Reply from Enjoy Flowers
Dear Mimi,
Your input is very valuable to us, we want to surprise and make our customers really happy with the different varieties sent, please let us know how your next deliveries go!
Flowers come fresh and beautifully…
Flowers come fresh and beautifully Packaged. There is always a generous amount of flowers, often enough to share, and they last a long time. Terrific to receive and a winner to give.
February 22, 2018
Unprompted review
Reply from Enjoy Flowers
Dear Jeanie,
Thanks a lot for your great review, we love to know you share our flowers and your experience with others, please keep us posted on how your next deliveries go!
Great flowers
Great flowers, would like an option of a start date/delivery with a monthly subscription. Tried to email with an issue with the card and never replied back. But love the subscription.
February 22, 2018
Unprompted review
Reply from Enjoy Flowers
Dear Allan,
Thank you for your feedback. When you contact customer service via email at customerservice@enjoyflowers.com, you will receive a ticket number, this means your case arrived to us and we are working on it; you can also contact us by going to our web page and clicking on the “Support” button at the bottom right side of the page. Your input is greatly appreciated.
I've loved the flowers I've received so…
I've loved the flowers I've received so far. Their customer service line is a bit frustrating at times but the product they deliver is awesome.
February 22, 2018
Unprompted review
Reply from Enjoy Flowers
Dear Roksana,
Thank you for your feedback, your opinion is very important to us, we are working every day to deliver excellent products and an outstanding customer service, we are always here to assist you when needed.
I look forward to my flowers coming…
I look forward to my flowers coming every month
February 22, 2018
Unprompted review
Reply from Enjoy Flowers
Dear Muriel,
We love to have you as a customer, please let us know how your next deliveries go, we always love to hear from our customers!
This is 100% the best flower delivery…
Enjoy Flowers is 100% the best flower delivery company in the business. I love love these flowers. Every time I receive a box, I cannot wait to open it!
February 22, 2018
Unprompted review
Reply from Enjoy Flowers
Dear Sarah,
We really appreciate your review and we are grateful that you consider us the best delivery company, we will continue to work as hard to make sure we continue providing you and other customers with our excellent service.
Gorgeous flowers every single time!
Gorgeous flowers every single time!! Beautifully arranged, unique bouquets! I wish I could get them every week! They really do last. I have two separate subscriptions that’s how much I LOVE enjoy flowers 🌺
February 22, 2018
Unprompted review
Reply from Enjoy Flowers
Dear Lisa,
We love your review! and we are so glad to know you are a loyal customer and that you have had an excellent experience with us, thank you for spreading the word and for letting us be part of your home!
Enjoy flowers were a Christmas gift to…
Enjoy flowers were a Christmas gift to my Mother. She loves the flowers and looks forward to their arrival every month.
February 22, 2018
Unprompted review
Reply from Enjoy Flowers
Dear Billie,
Thank you for choosing us, we love to bring joy to our customers and their loved ones, please let us know how the next deliveries go!
Flowers are beautiful
Flowers are beautiful, fresh, and arrive on time. my mother-in-law loves them!
February 21, 2018
Unprompted review
Reply from Enjoy Flowers
Dear Kate,
Thank you for your feedback, we love to hear from our customers and we appreciate you take the time to tell others about our service, please keep us posted on how the next deliveries go!
Great Designs Excellent Value
These are awesome flowers. Unique color combinations, fresh, and packaged and shipped really well. Well worth the price. Super value.
February 21, 2018
Unprompted review
Reply from Enjoy Flowers
Dear Peggy,
Thank you for your feedback, we love how you recognize the effort and love we put in every detail, please let us know how your next delivery goes!
Very pretty flowers
Very pretty flowers, always delivered on time. Good value for the money - flowers last a long time. Cool box... I'll definitely buy again soon.
February 15, 2018
Unprompted review
Reply from Enjoy Flowers
Dear Bryan,
Thank you for your feedback, we love it when our customers recognize the effort we put in every single detail, we strive to deliver the best flowers, customer service, packaging, etc. Thank you for letting us know you have had a great experience with us, we cannot weait to serve you again!
The flowers have been beautiful…
The flowers have been beautiful everytime. They are fresh and last almost 2 weeks with regular water change. I love having fresh flowers on my dining room table. Would def recommend this service to someone else.
February 15, 2018
Unprompted review
Reply from Enjoy Flowers
Dear Monica,
Thanks a lot for your review, it makes us extremely happy to know you let us be part of your home, thank you for spreading the word!
Beautiful flowers
Beautiful flowers. They were really stunning coming out of the box. After a few days when one type of flower wilted, Enjoy Flowers sent me a replacement bouquet living up to their guarantee. I have used many of the other big-name delivery services and had many disappointing deliveries. Customer service from the big names has been terrible. Beautiful flowers plus strong customer service equals awesome. My only request would be to flag which color schemes we might not like, as the monthly deliveries are a surprise. For example I don’t really like pink flowers and February‘s bouquet was pink. The flowers are still beautiful so no complaints. It would just be a nice option
February 6, 2018
Unprompted review
Reply from Enjoy Flowers
Dear Tobie,
Thank you for your review, we want our customers to be completely satisfied with our flowers and customer service, that is why we are always working to provide the best experience and to improve if needed, thank you for your input!
Great Gift Idea!
Gave flowers as a gift to my neighbor. She loved them & sent pictures to show me as they beautifully opened up. Great gift!! Will definitely use this company again.
February 6, 2018
Unprompted review
Reply from Enjoy Flowers
Dear Kathleen,
We love when our customers choose us as to be part of special occasions with their loved ones, we look forward to serving you again soon, thank you for your feedback!
Flowers were drooping on the third day
Flowers were drooping on the third day. Not like the pictures they advertise. Disappointed
February 5, 2018
Unprompted review
Reply from Enjoy Flowers
Dear Marianne,
We are sorry to hear your flowers did not last as long as you expected, please remember you can always contact us at customerservice@enjoyflowers.com whenever you have a quality problem, we will gladly assist you.
Not enough variety In the flowers I …
Not enough variety In the flowers I received.
February 5, 2018
Unprompted review
Reply from Enjoy Flowers
Dear Leah,
Thank you for your feedback, both of the bouquets you received contained our premium alstroemeria called Charmelia and they were mixed with other different flowers, you will receive other varieties in your next shipments. Our designer Hernando follows a creative process to make each bouquet different and beautiful. If you would like to know more about our designer, please follow the link below:
https://blog.enjoyflowers.com/2016/09/23/meet-the-floral-designer-behind-enjoy-flowers-hernando-salazar/
Beautiful flowers that lasted for …
Beautiful flowers that lasted for almost a whole month.
February 5, 2018
Unprompted review
Reply from Enjoy Flowers
Dear Dawn,
Thank you for your feedback, we love to hear you were able to enjoy your flowers for a long period, please keep us posted on how your next deliveries go!
Just wish there was more color in the …
Just wish there was more color in the flowers
February 5, 2018
Unprompted review
Reply from Enjoy Flowers
Dear Brittney,
Thank you for your feedback. You will see how different and beautiful each bouquet is, you will receive different varieties each time. Our designer Hernando follows a creative process to make each bouquet different and beautiful. Please follow the link below to know why how the color palette is chosen:
https://blog.enjoyflowers.com/2016/09/23/meet-the-floral-designer-behind-enjoy-flowers-hernando-salazar/
Never again
Never again!
I received all green branches. Not one single flower. I emailed company 3 times and.not once did I receive a response.
February 5, 2018
Unprompted review
Reply from Enjoy Flowers
Dear Stacey,
Your feedback is very important to us, and we appreciate the time you took to post your opinion. We receive each communication and we replied to them in a timely manner, as we explained in our last email, you received the welcome bouquet that showcases our most exclusive Alstroemeria, which is called Charmelia. It looks green before blooming but once it opens, it can bring you freshness guaranteed for about 25 days. This flower has won several international prizes for its quality. Please click on the link below to see the video that shows how Charmelias will bloom before your eyes, letting you enjoy their gorgeous hues.
https://www.youtube.com/watch?v=ZsETjTay-gk
Reply from Enjoy Flowers
Dear Melissa,
Thank you for your feedback, we are so glad you loved your flowers, please keep us posted on how your next deliveries go!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.