Had three windows open with three different ticket providers when trying to order Peter Kay tickets and Ents was by far the quickest and less hassle than the others. Didn't have to jumpt through hoop... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the fact that you offer REAL paper tickets as an option - not just electronic tickets. I always like to save my real tickets as memories of seeing bands and hearing great music. Thank you for... See more
I like Ents 24 because you do QR tickets. or sometimes proper tickets. As I can not do mobile phone tickets. So please keep doing the QR tickets and Real tickets I do not mind paying a bit extra for... See more
Decided on the spur of the moment to book for a show having received an email showing what's on. Found booking the seats very straightforward in comparison with some other sites.
Company details
About Ents24
Information provided by various external sources
The UK's home of live entertainment.
We'll help you buy tickets easily and safely, through our own online shop or one of our trusted ticket partners.
If you'd like to track your tickets online, please visit our customer service centre or email help@ents24.com.
Contact info
Bristol, United Kingdom
- help@ents24.com
- www.ents24.com
4.4
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 1 week
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Frustrating
I booked tickets for an event, paid for my tickets, received my tickets, and then they said the event was cancelled. According to the venue, it is still going ahead, so I am not sure whether my tickets are valid, or what the situation is. There has been no communication, and they tell you that tickets are non refundable. Luckily I booked with a credit card, so I have cover. This is the first and last time I am booking through Ents
June 1, 2026
Reply from Ents24
Thank you for your review and for replying to our emails.
As we explained by email, the event hasn't been cancelled, and we haven't shown it as cancelled on our website.
If a show does get cancelled, we'll email customers and they will receive a refund.
if you ever need to get in touch with us, you can email help@ents24.com, 7 days a week.
I love the fact that you offer REAL…
I love the fact that you offer REAL paper tickets as an option - not just electronic tickets. I always like to save my real tickets as memories of seeing bands and hearing great music. Thank you for allowing us to choose this option.
May 31, 2026
High booking fees which are…
High booking fees which are non-refundable when a gig is cancelled.
May 23, 2026
Unprompted review
Easy process with no hold up in…
Easy process with no hold up in ordering my event tickets
April 30, 2026
All good
Good ticket buying experience, always seems to work without fuss. And almost certainly better than giving your money to TicketMaster!
April 30, 2026
All good...
Straightforward procedure to make ticket bookings with secure and trusted payment options.
April 30, 2026
Amazing live fun Cher show!
Amazing live fun Cher show with outstanding singing & fabulous band!
Couldnt recommend this evening of singing and dancing more!
April 8, 2026
Unprompted review
Reply from Ents24
Thank you for your review and for replying to our email.
It seems that someone was selling fake tickets for a show with Ents24 branding on them.
Always buy tickets from the Ents24 website directly or another official seller. Please don't buy from people selling tickets on social media, as many of them are scammers.
I love Ents...
I love Ents...
Always keeps me up to date with my music choices.
It tends to be at the front of the listings for artists in my experience.
Always an easy checkout procedure without any problems.
5 stars 🌟 all the way
March 31, 2026
Upsell avoidance is a full time job
Buying a ticket - great
Navigating the plethora of attempts to get your money - awful.
• AirBNB upsell
• Foodbank contribution
• Service charge
• SMS confirmation
• Cancellation cover
• Stupid cashback subscription
Talk about taking every opportunity to extricate your cash.
Either run the service for free and give me all the advertising.
Or charge me a service charge but spare me the advertising.
Not both.
Update: I appreciate Ents24 replying. Some of these services are useful ones to have the option of (e.g. cancellation cover), some are much less so.
Maybe there's a way streamline the process and make them clearer so it's a win/win for everyone. All the best!
March 27, 2026
Unprompted review
Reply from Ents24
Thank you for your review.
As you have seen, we offer a number of additional services, such as cancellation cover if you can't make the show due to illness etc, and we also carry advertising on Ents24.
These optional services help us to keep the price you pay for your tickets as low as possible and also allow us to keep the website running. We're an independent listings guide, and we list every single event that we know about, regardless of who is selling the tickets. That's something that the ticketing giants definitely don't do.
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