Entwistle Green Lettings Reviews 

Lovely move in experience with Entwhistle so far- specifically Daniel who was friendly and professional- highly recommend.

I have just got my new flat through formby entwistle green Ben and Jack were very helpfull theu were great I highly recommend them

I paid them to manage my house some years back that I had rented out. They must be in some kind of an arrangment with a little known energy provider (To my recollection called 'Sparks') who they tried to push onto my tentants, but the tenants refused.

However, when the house became empty again and I put it up for sale. Entwhistle must have informed this energy company that the house was empty, because after some months, that energy company sent me a bill close to £150 for standing charges. I never agreed to them being an energy provider, but they threatened me with legal recovery of the bill if I didn't pay it. I had no choice but to pay.
On confronting them, Entwhistle didn't deny what they had done and tried to justify it. Their excuses were as pathetic as they are. Stay clear of this organisation.

Entwistle Green Crosby is the worst company I have ever had the displeasure of dealing with.

The initial inventory was filled with outright lies and took a very long time to rectify, during our rental the problems we reported for maintenance took very long times to be fixed. The exit inventory check was booked for over a month, we both took time off work to attend it because they can not be trusted, only after we had arrived at the property and waited, past the time that they were supposed to arrive did we get a phone call saying that they were not coming.

Again we can not trust them to do the inventory without us present to ensure it is done correctly. So we will loose more work to attend if it is rearranged.

Disgusting behaviour and a shameful display of customer service.

I cannot give less than one star, otherwise I would. Is the worst company to deal with. I had problems since the beginning with the inventory. It was a lot of lies and wrong information. I had to complain about this and they only sent me the right one, with the wrong things after weeks, as I was calling and asking them for the real inventory with the real problems in the house.
They said it was a nice house, but was a completely opposite. Every problem that I reported for fixing they took ages to come and I had to call every day, and some of the problems still there because they do not bother to sort it out.
I stayed one entire week with problems in the toilet to flush it. They must’ve fixed it in the maximum of three days, but they didn’t.
I took half day off to come with them to make the inventory because I do not trust anyone in this company and they just cancelled after 20 minutes late of the time they should be at the property and the excuses was the bad weather, but I came driving in the snow from St. Helens to Liverpool, it is not an acceptable excuse.
I called them and they said they cannot do it today or they can do it by themselves without me being present. No way I would let them go to the property and make a mess and ask me to pay for it. I do not trust anyone in this company. They always blame the contractors or some company that work for them.
Worst company ever!

Corruption at its best. We tried purchasing 5 Plumer Street Liverpool L15. The house was for sale for £75,000 on the website. The repossessed house was sold by the bank. The deal was sealed on Friday by one of the girls. Monday, Kristy said the bank had declined the offer and asked me to increase it. I increased this to £76,000. Georgia rang and said they have accepted the offer. I asked her to send a confirmation email but she did not. The following day I rang in to chase the email and got Kristy again. The woman was so rude and aggressive and sent me this. Now looking back there were a lot of red flags from the start. We waited for 45 minutes outside the house for viewing. The estate agent had gone to the wrong address. I would not recommend anyone buying, selling, or renting from these girls. They are extremely unprofessional. They also appear not really educational sound. Moving forward I will google the estate agent reviews before contacting them. Your reviews are pathetic and if I would have seen this before I would not be contacting you. I will be reporting this to the regulated body as this estate agent should close it doors.

"Hello



Please accept his offer as confirmation that you offer of is not high enough. The company have now accepted another offer.



Many Thanks



Kirsty Roberts

Senior Branch Manager, Countrywide
18-20 Allerton Road, Liverpool

L18 1LN

DD: 01517342220
Email

Kirsty Roberts

Senior Branch Manager, Countrywide
18-20 Allerton Road, Liverpool

L18 1LN

DD: 01517342220
email- Kirsty.roberts2

If I could give them minus 20 stars I would.
Avoid this estate agent if you can. Wish I had read these reviews before I tried to buy a property listed by them. No replies to emails. Made me meet with their mortgage advisor despite my partner being a mortgage advisor which was a complete waste of my time. Offer on a house accepted in November, surveys and quotes paid for as well as solicitors fees to find out in February that probate hadn't even been applied for yet so they had lied from the start. Currently still waiting for just an acknowledgement response for a complaint email I sent them a week ago! They haven't even apologised for what's gone on which would clearly be a stressful and upsetting situation for me or anyone really. Their lack of contact only exacerbates things and I'm left waiting with no indication of a timeline at all. Absolute joke.

Rude estate agents who make booking a viewing impossible! I've provided proof of funds for a property that's been on the market for well over a year but they're pushing to have me meet with their broker before they'll even book a viewing. It's no wonder these houses have been up for so long!

The Liverpool branch has been comically difficult to contact for over a month.
I started out with a simple call once per day, left a voicemail for a week or an email for a week.
Now, I'll call 2-4 times a day at different times, leave a voicemail some days & send emails others simply trying to arrange a viewing to buy somewhere.

Rented a property for a year the roof had been leaking from day 1 reported to the agent whilst I was sat there in the office I could not believe my ears lettings manager on the phone with landlord admitted that not the tenant before me but the tenant before the previous tenant reported the leak.

The property was not clean when we moved in also furniture left behind no smoke alarm no carbon monoxide sensor.

They or the landlord do not care about their tenants when the contract was up I moved out even the council got involved.

The leak was resolved after we moved out what a coincidence.

Gues what even arguing took a month to get our deposit back.

Avoid at all cost they do not care about you!

Blackpool branch, I'm a landlord and tried ringing the letting side, have left my number twice over last couple of days, no one got back to me, tried ringing loads of times straight to the answer machine, these are the people that you are paying to rent your property, if you cannot get through how the hell can they let your property for you, I have now gone with someone else

Eve was very helpful, has a friendly personality and gave us the information that we needed at the time. When she said she would ring us back she did. She knows that we wanted 10 Ronwood instead of the one in town and informed us straight way that it was available. All staff were great as well.

Keys handed back to rental house on 9th Sep 22 as we bought our own house. Now 7th Nov 22 still waiting for our deposit, legal action having to be taken now.

What a bunch of absolute clowns, I trusted them and they have been nothing but disgraceful- do NOT go with those

Went to view a property and spoke to the landlord of the house and Joe from Entwistle I advised the landlord I didn’t have the best credit and he advised me that shouldn’t be a problem Joe was very insistent that I pay the £161 fee for the search he was trying to get me to do it while I was looking at the house (very pressurising) he also rang the office (he must have a different number to most people as the girl picked up straight away) and the girl said well done (sounds commission based to me to get people to pay and they honestly have no intention of giving you the property ) I have since been trying to get the maghul office and no one picks up to discuss why no one had let me know the outcome I had to get through to them via zoopla and the poor guy had to advise me I have also asked for a follow up phone call but I’m still waiting **** very poor service ***** Be aware they take your money and normally have someone in mind for property or it’s already gone and yet they will still charge you ***** I wouldn’t normally write a review but I feel people need to be aware

Scammers, simple as, still up to their old tricks, they used to be Countrywide letting agents which I believe aren't supposed to be trading!!

Rude and unhelpful staff at Preston! A house went on line for rent so I rang arrange a viewing, the clerk was too busy and had to prioritise, and seemed annoyed I was ringing!! well my priority is finding somewhere to live as my notice is up!! worst estate agents I have dealt with!!

I'd like to leave this review to assist other's in their choice of Estate Agent when selling a property.
Entwistle Green [Blackpool Branch] are a professional company I would recommend to family and friends.
They marketed my property and within a week I had an offer, which I accepted.
The staff are approachable, friendly and willing to assist with queries regarding the selling process. Nothing is too much trouble.
Unfortunately I experienced solicitor problems which became quite serious. I was stressed, worried and at the end of my tether.
Darren Sellwood at the Blackpool branch of Entwistle Green was an absolute life saver. I cannot praise Darren enough....he stepped in and assisted me with the solicitor issues. He went above and beyond to help me and kept me from losing my sanity. At the end of the day, an estate agent's role is to sell your home, not constantly chase solicitors. But Darren took everything in his stride and did just that. Without his help, I'm certain my buyer would have 'cut his losses', withdrawn his offer and moved onto a different property.
Yesterday contracts were exchanged to complete on the 19th August!!
Darren is approachable, friendly, good-humoured and always willing to help. His customer service is exceptional! He guided me through the selling process and gave sound, sensible advice.
I can't thank him enough....he is 'My Hero'
I would recommend the Blackpool Branch of Entwistle Green to family and friends with no hesitation whatsoever. Thank-you!!!!!!!

Cannot speak more highly of the Liverpool City Office Sales team ! I am a property investor and was looking to expand our portfolio to Liverpool and was lucky enough to work with Dan Wharton. He was not only able to find us the perfect property and secure the deal for us but also took time out of his day to show us the rest of the city His knowledge, passion and honesty is truly refreshing and we knew we had not only chosen well with the city but also stumbled upon a person who would be able to help us with our future purchases here
We are a few weeks into the purchase now and just as Dan promised , he and his team are always happy to help whenever we needed them. A call to Claudia last week ensured the solicitors were chased and paperwork located.
Nothing ever seems too much trouble and
I would recommend this office for anyone thinking of buying a home as an investment or for themselves in this beautiful city !

In an overheated lettings market, we found Luke at Entwistle Green gave us a great service. Although we never met him he was really good to talk to over the phone. He listened to our requirements and also kept in regular touch by ringing us every couple of weeks to see how we were getting on. To put this in context we could afford to pay a very decent level of rent; but we had other agents who we contacted to make viewing appointments etc, who couldn't be bothered to ring us back or update us with what was going on. Which can be taken as a sign as to how heated this market is as they get so many enquiries.
The reason I have given four stars, is because in the end we found a property through a different agent, therefore we didn't go through the lettings process with this agent. In a market this volatile you do have to register with as many agents as possible and make very important decisions very quickly. It was nice to deal with a company that took time and trouble to help us.