EPS Group Reviews 

85
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Couldn’t recommend the guys at EPS Group highly enough Eddy went above and beyond expectations to make sure even a complete luddite like me understood how to use it, now I know, it’s a great piece o... See more

Rated 5 out of 5 stars

Lovely friendly man called before arriving, explained everything in detail during installation along with showing me how to use the app and control the camera

Rated 5 out of 5 stars

What a great company Enquired about having some cctv installed He gave me a very good quote and he worked around my schedule. When he arrived he was very polite and professional and I will 100% be... See more

Rated 5 out of 5 stars

We had our two cameras installed by Ed and his team on Monday just gone. Professional, friendly and efficient. Nothing was too much trouble, everything explained. Camera quality is great and would hig... See more

Company details

Written by the company

EPS Group is a local, family-run business offering Ultra 4K HD CCTV and Home Alarm Systems to residential customers across the North East UK. With over 20 years’ experience you can count on us for a high quality, friendly service at a competitive price.


Contact info

4.8

Excellent

TrustScore 5 out of 5

85 reviews

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4.8

All reviews

(85)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous Website

Eddie is a great down to earth bloke who goes out of his way to make sure your needs are met, with a fabulous result

April 2, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Carried out both electrical work and fitted us a number of cctv cameras, friendly team who turned up on time. cameras are great quality. Highly recommend.

March 20, 2023
Unprompted review
EPS Group logo

Reply from EPS Group

Thank you for leaving such a positive review! We really appreciate your support and value your feedback.

Rated 5 out of 5 stars

Great staff very helpful

Great staff very helpful. And most importantly know what they are doing.

April 12, 2023
Unprompted review
EPS Group logo

Reply from EPS Group

Thank you for taking the time to leave us a review! We really appreciate your feedback.

Rated 5 out of 5 stars

A pleasure dealing with this company

A pleasure dealing with this company. Mr Simms was friendly, approachable and extremely knowledgeable in his field of expertise. I wouldn’t hesitate to use his services again. 5 star customer service 👍🏻

April 27, 2023
Unprompted review
EPS Group logo

Reply from EPS Group

Thanks for the review Mr Webster. Much appreciated

Rated 5 out of 5 stars

Can’t thank Eddy enough for help with…

Can’t thank Eddy enough for help with getting cameras back online…definitely recommend this company..

April 27, 2023
Unprompted review
EPS Group logo

Reply from EPS Group

Thank you for leaving such a lovely review! We really appreciate your support and value your feedback.

Rated 5 out of 5 stars

Fantastic job

Can’t fault this company turned up when arranged and completed the job with no mess or issues highly recommend to anybody

April 13, 2023
Unprompted review
EPS Group logo

Reply from EPS Group

Thank you for the review! We really appreciate your support and value your feedback.

Rated 5 out of 5 stars

Definitely recommend to everyone

Brilliant staff, who are caring and go the extra mile. I would definitely recommend this company to everyone. They are very professional in everything they do. They demonstrate and explain everything and answers any questions that you may have, even if they are simple/basic ones. The prices are perfect and the cameras are more amazing for what you pay for them. Thanks again for all your help, and keep doing what you are doing. You are all amazing.

April 3, 2023
Unprompted review
EPS Group logo

Reply from EPS Group

Thank you for leaving such a positive review! We really appreciate your support and value your feedback.

Rated 5 out of 5 stars

Customer service was superb

Customer service was superb, they went out if there was to fit the camera and quality is excellent.

April 26, 2023
Unprompted review
EPS Group logo

Reply from EPS Group

Thank you for leaving such an amazing review! We really appreciate your feedback.

Rated 5 out of 5 stars

Highly recommend eddie and his team

Excellent service,cameras are high quality and spec,no mess left very professional service. The guys are very friendly and give you all the information you need.
Would highly recommend +++++

March 2, 2023
Unprompted review
EPS Group logo

Reply from EPS Group

Thank you for leaving such a lovely review! We really appreciate your feedback.

Rated 5 out of 5 stars

Fast friendly, professional

Fast response,very friendly, showed me step by step how they work even rang for advice no problem at all 100% most of my friends who I recommend said the same brilliant service

February 10, 2023
Unprompted review
EPS Group logo

Reply from EPS Group

Thanks for the amazing review. We really appreciate it.

Rated 5 out of 5 stars

Excellent quality 5 star service

I recently had some cameras fitted to the front and back of my property by Eddie from EPS. I contacted Eddie who responded to my message the same day and arranged to come and see me the following day he made recommendations and gave a full explanation of his products and the process. I arranged to have the cameras fitted the following week. Eddie arrived on time and got straight to work. He installed the app on my phone and gave me a step my step demonstration on how to use it. If you are looking to have cameras fitted I can highly recommend EPS the products are quality and the service is 5 star. Eddie is polite and friendly and left the property tidy. The camera quality is amazing and has made me feel safe. Eddie assured me any problem I can give him a call great after service. Thank you EPS I’m 100% satisfied with the service you have provided and will be recommending you to family and friends.

April 18, 2023
Unprompted review
EPS Group logo

Reply from EPS Group

Thank you for taking the time to leave us a review😊

Rated 5 out of 5 stars

Cctv install

Contacted to install cctv, installed within 3-4 days at the time quoted, excellent service, great quality cctv would recommend using these guys. Thanks

April 11, 2023
Unprompted review
EPS Group logo

Reply from EPS Group

Thanks so much for the review. It is much appreciated 😊

Rated 5 out of 5 stars

Epsnortheast 5 star

So glad I was recommended Epsnortheast from a friend, called up and they were out to give me a quote the next day. Within a few days my new security system was installed and set up with no problems, the lads were very knowledgeable and set everything up for me. I can’t recommend Epsnortheast enough, excellent service keep up the good work.

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, excellent value for money. Feel safer with the CCTV all round my home.
The lads gave great quality service very friendly and helpful 5 stars

April 17, 2023
Unprompted review
Rated 5 out of 5 stars

First class job

First class job , turned up on time , showed me how to work everything and the 2 lads were really polite and tidy . I would recommend the company to everyone.

April 26, 2023
Unprompted review

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