Erentals.co.uk Reviews 

130
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Booking through Erentals was very fast nad easy. I have received all of Essential paperwork in seconds onto my email. Very reliable page and great customer service. Much recommended.

Rated 5 out of 5 stars

Great value for money vehicle. Upgraded our car to a larger SUV when the customer service rep. saw how much luggage we had. The only negative was that although our vehicle came with a spare wheel (the... See more

Rated 2 out of 5 stars

I have never received the voucher for the car hire and when looking at your site to contact you in order to get it I could only find a postal address. which was useless as I was in Greece at the time... See more

Rated 5 out of 5 stars

Booked a car for 28 days from the Bolton branch, very satisfied with everything from start to finish. The customer service was good and the car was almost new so very happy. I've just booked anot... See more

4.4

Excellent

TrustScore 4.5 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(130)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice car nice price

Just back from Spain. Hired a 9 seater van which I wish I could bring home as a present for myself. Best of all it is the cheapest I have paid on any other holiday by far and it was almost new. Happy all round.

July 22, 2014
Unprompted review
Rated 4 out of 5 stars

God price, no extras, no fuzz from provider.

I needed a car in Switzerland for 12 days, and used a search service (moneymaxim.co.uk) to find the best rental deal.
Erentals.co.uk came out on top due to a very good offer to upgrade one class, from Polo to Golf. As it turned out, we also got an upgrade from the provider (on paper Dollar, in reality it was Hertz) because of a slow pickup service (caused by a very tedious Swedish family who wanted every small detail explained twice!). We therefore got a nice Ford Focus station wagon for the price of a Polo. Sweet! Return service was fast and efficient, as expected from Hertz.
My only small complaint is that it does not seem to be possible to book a car with limited mileage. In Central Europe distances are small, and a deal with 100 km per day (which popped up during my search, but never materialised in the booking process) would have served the purpose perfectly.

July 11, 2014
Unprompted review
Rated 4 out of 5 stars

Good service but small storage

Our car was clean and well maintained although the boot was tiny. As a 'compact' it was advertised as being big enough for 4 adults and luggage but would not fit our suitcase without folding the seats down.It's a good thing it was just two of us! I've never had this problem with other rental cars, even when I've gone for an 'economy' class car.
The actual yard is miles from the centre of town so make sure you follow the instructions that say to call BEFORE you arrive at Edinburgh train station as it's a good twenty minute drive and you don't want to be waiting for ages.

July 10, 2014
Unprompted review
Rated 4 out of 5 stars

More paperwork requested than needed

Collection point not the most convenient but friendly and efficient service. Nice car. Did not like the 'need' for zero excess insurance. £1200 excess whether fault or not is not really acceptable. The charge may as well be in the hire price to be realistic.

July 9, 2014
Unprompted review
Rated 4 out of 5 stars

New car - very good value car rental.

I was pleasantly surprised with the overall package. We received a brand new Clio Estate which was well proportioned, very economical and really well priced. Collection and return was simple and straight forward. The only glitch was that the computers crashed at the Rental Desk and forms had to be completed manually which was a bit frustrating - some sort of contingency would have been good; that said I would have no hesitation in using Thrifty again.

July 8, 2014
Unprompted review
Rated 4 out of 5 stars

Very easy website and clear information

The website was very easy to use and it was clear what you were being offered. I took the additional excess cover insurance that was offered and there was good information provided on what to tell the car hire provider if they offered you this.
All the documents sent were clear and easy to read.
The price paid was very competitive, I'd definitely use Erentals.co.uk again.

July 8, 2014
Unprompted review
Rated 4 out of 5 stars

No nasty shocks - very simple process

A 2 minute mini bus from Paphos airport to car hire pick up & that is standard with all hire companies I have used at cyprus except this company didn't charge airport tax or a fuel but I did pay out of office hours which I still believe is daft as airports are 24 hours & that is business or office hours as far as I'm concerned BUT on a very positive note they were not interested in small road chip marks or tiny marks made by other cars opening doors etc so unlike the other companies I used who noted tiny almost impossible to see marks which is a worry when roads in cyprus often get loose stones, the rep said NO PROBLEM small scratch, big dent big problem & that was evident when I dropped off the car he took a quick walk around and said GOOD. I would use this company again without doubt and the only reason for 4 star is the 7 seater car was under powered & struggled on steep hills.

June 29, 2014
Unprompted review
Rated 5 out of 5 stars

Good value, good service

Sometimes you get a lucky break when entering a date range for a hire car booking, and for some reason the particular dates I entered for my Spanish trip came back with one supplier (Atlaschoice) offering a brilliant deal for the 3½ weeks I needed, so I had no real option but to book with them.
The service from Del Paso, the local hire firm, was excellent and the car served me well, so no complaints.

June 24, 2014
Unprompted review
Rated 4 out of 5 stars

Quite good.

Some problems ie the place a little out of the way, and tried to charge as I didn't have a print off of the booking but on the other hand the customer service was good and the car was great.

June 21, 2014
Unprompted review
Rated 5 out of 5 stars

great service

meet and greet at airport quick 5min drive to office and only 5min to do all paper work and they put luggage in the car and all you do is drive away

June 21, 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look