Electronic Reading Systems Ltd Reviews 

1,404
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff members who always provide exceptional product knowledge, friendly assistance, and efficient support throughout every single interaction. Buyers note that speaking with representatives on the phone is always straightforward, pleasant, and remarkably fast. Consumers are also extremely impressed by the remarkably fast delivery service and the completely seamless ordering process. People deeply appreciate the smooth communication, regular progress updates, and professional guidance when choosing the right equipment for their specific business needs. Shoppers emphasize that orders arrive promptly, often the very next day, making it an absolute pleasure to do business here.

What people talk about most

Service

Clients share positive opinions on service, consistently describing the experience as efficient, helpful, and... See more

Delivery service

People report positive experiences with delivery_service, highlighting an overall strong consensus around... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness and professionalism. Reviewers... See more

Customer service

Reviewers highlight positive aspects of customer service, expressing deep satisfaction with their... See more

Product

Customers consistently note positive experiences with product, highlighting superb quality and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It has been a great experience working with Ben Eaton and his team. He has excellent product knowledge and helped us choose the correct product for our needs. ERS provided us with a wide range of sa... See more

Company replied

Rated 5 out of 5 stars

I had an excellent account handler Ben Eaton. He made the process evaluating machines (We purchased a C8000e) and providing test samples for various products from files we provided very simple. Ver... See more

Company replied

Rated 5 out of 5 stars

2nd time using this seller and I am once again very pleased with the service. Quote from Ben arrived within 1 hour, very good price and I placed my order the following day. Really like the ea... See more

Company replied

Rated 5 out of 5 stars

We feel it’s easy to communicate with your team, and we always receive support for any inquiries we have. We are very happy about that Best Regards, Tien Dung (Mr.) | +84 902940009 Vu Tran Tradin... See more


Company details

  1. Computer Store
  2. Printer and Scanner Store
  3. Software Company

About Electronic Reading Systems Ltd

Written by the company

At ERS we come with over 30 years’ experience within the technology industry. We supply the latest solutions from a number of industry leading brands such as Zebra, Epson, Newland, Unitech, Brother and more. Offering a comprehensive range of barcode scanning, mobile computing and label printing solutions for various applications; We can even offer custom development of software!

We’re here to help you find the right hardware, software, and/or complete solution for your business’s requirements (completely tailored, we know, no two companies are the same). Backed by a friendly team of specialists, we provide free expert advice and can offer a range of enterprise services which include the likes of end-to-end project management, nationwide site visits, and unmatched support.

Whether you’re in need of an off the shelf standard label roll, an entry-level scanner for your small business or an industrial label printer to increase operational efficiency, we’ve got you covered. Find all our products online along with accompanying accessories and warranties. Need some assistance? Give our team a call on 01234 855 300, or email sales@ersltd.co.uk.

Shop Online
Contact Us
Barcode Scanners
Barcode Label Printers
Colour Label Printing
Mobile Computing
Labels
Ink Cartridges
Enterprise Services

ERS - Effective Barcode Solutions

Written by the company

We want to find you the right solution for your business
Our aim is customer satisfaction. We want to make sure we find you not only the best product but the right product for your needs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,404)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The speedy service from start to…

The speedy service from start to finish, thank you!

March 27, 2026
Electronic Reading Systems Ltd logo

Reply from Electronic Reading Systems Ltd

Hi Kim,

Thanks so much for the review!

Glad we could help you out!

- Vincenzo

Rated 5 out of 5 stars

Seamless Experience

Very easy to work with company, Vincenzo is a pleasure to speak too, excellent product knowledge and fast delivery! Definitely will be using in the future!

March 2, 2026
Electronic Reading Systems Ltd logo

Reply from Electronic Reading Systems Ltd

Hi Essa,

Thanks for the review!

We really appreciate the feedback and would be happy to help with anything else you may need.

- Vincenzo

Rated 5 out of 5 stars

The world's IT machinery is here

It was a pleasure for me to buy from this distinguished company. They work with complete professionalism. I ordered special cables for Scan devices, and they arrived in a very record time. The shipment is international and arrived in record time. Also, customer service and service providers are very courteous and professional. Thank you Mark Fry.

February 24, 2026
Rated 5 out of 5 stars

supportive and co-operate

We feel it’s easy to communicate with your team, and we always receive support for any inquiries we have. We are very happy about that

Best Regards,
Tien Dung (Mr.) | +84 902940009
Vu Tran Trading and Techniques Co., ltd (Viet Nam)

December 11, 2025
Rated 5 out of 5 stars

Really easy to do business with and a…

Really easy to do business with and a really quick delivery. Many thanks.

December 4, 2025
Electronic Reading Systems Ltd logo

Reply from Electronic Reading Systems Ltd

Thanks so much Alan, lovely to support a fellow local business. Have a great Christmas

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