It has been a great experience working with Ben Eaton and his team. He has excellent product knowledge and helped us choose the correct product for our needs. ERS provided us with a wide range of sa... See more
Company replied
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I had an excellent account handler Ben Eaton. He made the process evaluating machines (We purchased a C8000e) and providing test samples for various products from files we provided very simple. Ver... See more
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2nd time using this seller and I am once again very pleased with the service. Quote from Ben arrived within 1 hour, very good price and I placed my order the following day. Really like the ea... See more
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We feel it’s easy to communicate with your team, and we always receive support for any inquiries we have. We are very happy about that Best Regards, Tien Dung (Mr.) | +84 902940009 Vu Tran Tradin... See more
Company details
About Electronic Reading Systems Ltd
Written by the company
At ERS we come with over 30 years’ experience within the technology industry. We supply the latest solutions from a number of industry leading brands such as Zebra, Epson, Newland, Unitech, Brother and more. Offering a comprehensive range of barcode scanning, mobile computing and label printing solutions for various applications; We can even offer custom development of software!
Shop Online
Contact Us
Barcode Scanners
Barcode Label Printers
Colour Label Printing
Mobile Computing
Labels
Ink Cartridges
Enterprise Services
We’re here to help you find the right hardware, software, and/or complete solution for your business’s requirements (completely tailored, we know, no two companies are the same). Backed by a friendly team of specialists, we provide free expert advice and can offer a range of enterprise services which include the likes of end-to-end project management, nationwide site visits, and unmatched support.
Whether you’re in need of an off the shelf standard label roll, an entry-level scanner for your small business or an industrial label printer to increase operational efficiency, we’ve got you covered. Find all our products online along with accompanying accessories and warranties. Need some assistance? Give our team a call on 01234 855 300, or email sales@ersltd.co.uk.
ERS - Effective Barcode Solutions
Written by the company
- We want to find you the right solution for your business
- Our aim is customer satisfaction. We want to make sure we find you not only the best product but the right product for your needs.
Contact info
11 & 13 Railton Road, MK42 7PW, Bedford, United Kingdom
- 01234 855300
- sales@ersltd.co.uk
- www.ers-online.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very helpful staff and quick delivery…
Very helpful staff and quick delivery of order always happy to answer any questions you may have
August 27, 2025
Reply from Electronic Reading Systems Ltd
Hi Sarah,
Thank you for taking the time to feed this back - I hope you enjoy your Eddie printer.
As you say, we're always happy to help and if you need a hand getting set up, please do not hesitate to give us a call.
- Vincenzo
Phenomenal service!
Phenomenal service! Ordered customised printed labels on a Friday afternoon and just three hours they were dispatched and on their way! Great service, thanks!
August 29, 2025
Unprompted review
Reply from Electronic Reading Systems Ltd
Hi Paul,
Really appreciate the rapid feedback on the service.
We're glad we could help out and look forward to printing your next batch of appointment cards.
- Vincenzo
Super fast service
August 18, 2025
Reply from Electronic Reading Systems Ltd
Hi Wayne,
Thank you for your business and I'm glad we were able to meet expectations with your order.
- Vincenzo
Always great to do business with ERS
Always great to do business with ERS. Nice to be able to speak to someone on the phone very quickly and their service is super speedy.
August 22, 2025
Reply from Electronic Reading Systems Ltd
Hi Elizabeth,
I agree, in this modern world, it is nice to be able to get hold of somebody on the phone instead of just an automated chatbot.
At ERS, we're always happy to help regardless of it being a phone call, email or other.
I hope we managed to get you up and running and if there is anything else you need, you know where to find us.
- Vincenzo
Customer service was excellent
Customer service was excellent - items ordered with ease and delivered quickly
August 5, 2025
Outstanding Partner for Zebra Hardware & Plant-Based IT Equipment
We’ve been working with Electronic Reading Systems Ltd (ERS-Online) for our Zebra hardware and other plant-based IT equipment, and the experience has been nothing short of excellent. Their pricing is consistently competitive, and the quality of the products has been outstanding — perfectly suited to the demands of our operational environment.
The ERS team are a pleasure to deal with — professional, approachable, and always willing to go the extra mile to ensure we get the right solution for our needs. From initial enquiry through to delivery, the process is smooth and efficient, with excellent communication throughout.
We consider ERS not just a supplier, but a trusted partner in supporting our IT hardware requirements. They’ve proven to be reliable, responsive, and committed to our success. We look forward to continuing our partnership with them for many years to come.
August 11, 2025
Always quick to answer the phone and…
Always quick to answer the phone and knowledgeable.
August 7, 2025
Amazing customer service
Fantastic, personal service and great support resolving a 3rd party delivery issue. Huge thanks to Vincenzo & Emily for all their help. Highly recommended supplier.
August 4, 2025
Unprompted review
Reply from Electronic Reading Systems Ltd
Hi Simon,
Thank you so much for taking the time to write such a lovely review.
We're so glad that you were pleased with the service, despite the logistical issue! We really do appreciate your understanding.
If there is anything else that we can help you with, you know where we are!
Kind Regards,
Emily & Team ERS
Excellent customer service provided
July 15, 2025
Reply from Electronic Reading Systems Ltd
Thanks so much for the kind words, very pleased to help you.
Excellent service and trouble free…
Excellent service and trouble free ordering, paying and receiving.
Most certainly will use you again and again.
July 9, 2025
Reply from Electronic Reading Systems Ltd
Thank you so much for taking the time to write such a great review. We will be glad to help you again in the future! Kind Regards, Emily
Great Service
Great Service cannot fault them in anyway, a real pleasure to do business with.
Paul Smith
Catac Products
June 20, 2025
Unprompted review
Reply from Electronic Reading Systems Ltd
Hello Paul,
Thanks so much for the great review! We really appreciate your kind words and it’s great to hear you were happy with the service.
If there’s anything you need, you know where we are!
Kind Regards
Emily
& Team ERS
Reply from Electronic Reading Systems Ltd
Love that we were able to help with your project, thanks for trusting us with your business.
They provided good assistance while I…
They provided good assistance while I wanted to order for the first time from the Netherlands, with a delivery in the UK.
June 6, 2025
Reply from Electronic Reading Systems Ltd
Great to assist our EU friends, we knew we could make Brexit a thing of the past! Appreciate the order.
Great ordering process and after sales
Really helpful during the ordering process and when some parts needed replacing.
June 9, 2025
Reply from Electronic Reading Systems Ltd
Thank you for your review! Glad we were able to help, even when things didn't go quite so right.
Super friendly & helpful staff
May 23, 2025
Reply from Electronic Reading Systems Ltd
Hi,
Thank you for the 5 stars, it's much appreciated!
Please remember, if you need a hand getting set up, we're happy to support you with this over the phone also.
Kind Regards, Vincenzo
Reply from Electronic Reading Systems Ltd
Thank you Kevin, always happy to help.
I'm very satisfied with respones with…
I'm very satisfied with respones with ERS, always a quick reply when I send an e-mail.
May 6, 2025
Reply from Electronic Reading Systems Ltd
Hi Tom, Thank you for your kind feedback! We're delighted to hear you're happy with our prompt responses. We're always here to help.
Reply from Electronic Reading Systems Ltd
Mitesh, thank you! We do aim to please.
Exceptional service
We have worked with ERS for many years and cannot fault the service in any way. They respond quickly to all enquiries and have never disappointed us with delivery.
Their professionalism is second to none and I am delighted to work with an exceptional supplier who looks after us so well every month. Fantastic company with an exceptional team.
Team RefTech
May 14, 2025
Reply from Electronic Reading Systems Ltd
Really appreciate your kind words, Margaret, always a pleasure to work with you and the team.
Great service and communication as always
Great service and communication as always. Order delivered less than 24 hours after order confirmation.
April 29, 2025
Reply from Electronic Reading Systems Ltd
What a great review, thanks so much, always happy to help.
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