It has been a great experience working with Ben Eaton and his team. He has excellent product knowledge and helped us choose the correct product for our needs. ERS provided us with a wide range of sa... See more
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I had an excellent account handler Ben Eaton. He made the process evaluating machines (We purchased a C8000e) and providing test samples for various products from files we provided very simple. Ver... See more
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2nd time using this seller and I am once again very pleased with the service. Quote from Ben arrived within 1 hour, very good price and I placed my order the following day. Really like the ea... See more
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We feel it’s easy to communicate with your team, and we always receive support for any inquiries we have. We are very happy about that Best Regards, Tien Dung (Mr.) | +84 902940009 Vu Tran Tradin... See more
Company details
About Electronic Reading Systems Ltd
Written by the company
At ERS we come with over 30 years’ experience within the technology industry. We supply the latest solutions from a number of industry leading brands such as Zebra, Epson, Newland, Unitech, Brother and more. Offering a comprehensive range of barcode scanning, mobile computing and label printing solutions for various applications; We can even offer custom development of software!
Shop Online
Contact Us
Barcode Scanners
Barcode Label Printers
Colour Label Printing
Mobile Computing
Labels
Ink Cartridges
Enterprise Services
We’re here to help you find the right hardware, software, and/or complete solution for your business’s requirements (completely tailored, we know, no two companies are the same). Backed by a friendly team of specialists, we provide free expert advice and can offer a range of enterprise services which include the likes of end-to-end project management, nationwide site visits, and unmatched support.
Whether you’re in need of an off the shelf standard label roll, an entry-level scanner for your small business or an industrial label printer to increase operational efficiency, we’ve got you covered. Find all our products online along with accompanying accessories and warranties. Need some assistance? Give our team a call on 01234 855 300, or email sales@ersltd.co.uk.
ERS - Effective Barcode Solutions
Written by the company
- We want to find you the right solution for your business
- Our aim is customer satisfaction. We want to make sure we find you not only the best product but the right product for your needs.
Contact info
11 & 13 Railton Road, MK42 7PW, Bedford, United Kingdom
- 01234 855300
- sales@ersltd.co.uk
- www.ers-online.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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In my 41 years in Business this company…
In my 41 years in Business this company is one of the best I’ve dealt with
December 5, 2025
Reply from Electronic Reading Systems Ltd
Thank you so much, Mohammed, for such a great review, we look forward to looking after you for many years to come.
Great service
Great service. Easy to use , intuitive website. Decent pricing.....good progress update comms and invoicing.
November 26, 2025
Complete order visibility and great customer experience!
I have been working with ERS Online as a supplier for many years.. but I recently had the experience of seeing it from a customer's perspective! Steve Gibbons in the ERS team kindly helped in sending some equipment for my attention and the speed of which I received the initial confirmation to despatch notice was rapid. I then received further emails updating me of the progress including a text from DPD to prep me for the delivery. I have not experienced such a transparent service from order processing to delivery, right the way to final email and POD confirmation. Incredibly sophisticated and integrated system that is clearly designed to provide complete visibility and the greatest customer service. Having seen it from this perspective, I wouldn't hesitate to recommend ERS to anyone in the market for Retail, Hospitality or Supply Chain technologies. Thanks again Steve for all your help! 5*
November 20, 2025
Unprompted review
Not delivered on day promised tracking…
Not delivered on day promised tracking device was not accurate I was out when it was delivered said coming pm driver used initiative and stored it in my shed so well done to him
November 10, 2025
Reply from Electronic Reading Systems Ltd
Hello Jennifer,
Thank you for your taking the time to leave your review. We are truly sorry that we did not meet your expectations on this occasion.
As discussed in our email conversation earlier today, as your order was placed on a Sunday on a next working day delivery, the order should have arrived with you on the Tuesday. Regrettably, UPS experienced a transfer delay between two of their depots causing the delivery to be pushed back to the Wednesday.
As mentioned, we will of course be happy to refund the carriage that you paid on the order as the service selected was not met. As you are returning the item, we will action the refund for the product and the carriage together once we have received it back.
If you have any questions regarding the return or anything else at all, please do let me know.
Kind Regards,
Emily Williams
Customer Success Manager
Reply from Electronic Reading Systems Ltd
Hello Mark,
Thank you for the 5 stars! We’re so happy you loved your experience with us.
Kind Regards,
Emily
Overall great experience
Overall great experience, Price matched, Ben was helpful, packaged and delivered well
October 22, 2025
Reply from Electronic Reading Systems Ltd
Hello Chris,
Thank you for your lovely review!
We're so glad that you had a good experience with us and with Ben especially. Hope we can help you again soon!
Kinds Regards,
Emily
Ordered Monday Received Tuesday
Used ERS for over a year now and they’ve never let us down on their next day delivery service 10/10
October 20, 2025
Reply from Electronic Reading Systems Ltd
Hello Albert,
Wow what a wonderful review!Thank you for taking the time to leave us 5 stars.
We really appreciate it and hope we can continue to do business with you for many more years!
Kind regards,
Emily
Reply from Electronic Reading Systems Ltd
Hello Hugh,
We are so glad that we met your expectations, thanks so much for the 5 stars!
Kind Regards, Emily
Reply from Electronic Reading Systems Ltd
Hello Paul,
Thank you so much for the 5 star review, we really appreciate your business!
Kind Regards,
Emily
Excellent quick service
Excellent quick service. Updates were very quick & informative
October 7, 2025
Reply from Electronic Reading Systems Ltd
Hello,
Thank you so much for your wonderful review!
We're really glad you found our service quick and informative as keeping customer's updated is a top priority for us.
If you need anything in the future, you know where we are!
Kind Regards,
Emily & Team ERS
Reply from Electronic Reading Systems Ltd
Hi Steve, Thank you for your review! Much appreciated and glad we could help
ERS are always very helpful and…
ERS are always very helpful and friendly. Their systems are efficient and the team are knowledgeable. The orders are very promptly delivered – usually the next day.
October 2, 2025
Reply from Electronic Reading Systems Ltd
Thankyou for the kind review Stephen, Very much apricated.
Excellent service as always.
September 16, 2025
Reply from Electronic Reading Systems Ltd
Thank you for your continued support! See you again soon!
Returning customer
2nd time using this seller and I am once again very pleased with the service.
Quote from Ben arrived within 1 hour, very good price and I placed my order the following day. Really like the easy payment hub.
Equipment delivered next day using UPS and FedEx.
September 23, 2025
Reply from Electronic Reading Systems Ltd
Thankyou so much Iain, Quick turn around on quotes and competitive pricings are what we pride ourselves on. So pleased to hear when customers enjoy our service.
Reply from Electronic Reading Systems Ltd
Always a pleasure Liam, appreciate your continued support
Reply from Electronic Reading Systems Ltd
Thankyou for your kind review and your recent order :)
Reply from Electronic Reading Systems Ltd
Thankyou for the wonderful review, much apricated :)
Reply from Electronic Reading Systems Ltd
Thank you so much for your kind words. Looking forward to your next call!
ERS alwaysERS always deliver deliver
ERS always deliver, on product knowledge, price and quality. Great customer experience from initial contact to order being placed and recieved. highly recommended.
September 1, 2025
Reply from Electronic Reading Systems Ltd
Thankyou for your kind words Neil- Look forward to working with you in the future.
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