Essex Heating & Solar Ltd Reviews 

75
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A lovely group of people, being an elderly pensioner I had a great experience with these, they are very polite and professional and they came recomended by my pension group.. Being a pensioner I... See more

Rated 5 out of 5 stars

This is our second time using this company, they were excellent the first time, around 5 years ago, and so didn’t hesitate contacting them again. This was not a normal refit, we wanted to install to... See more

Rated 5 out of 5 stars

I have used Essex Heating and Solar for 3 major jobs now including a boiler relocation and fitting, complete electrical re-wire and heating system re-pipe. I found them easy to deal with and very re... See more

Company replied

Rated 5 out of 5 stars

Our boiler was on its last legs and quoted to replace from a national leading company. I found Essex Solar & Heating and was very happy with all the positive reviews. Very polite, friendly and profe... See more

Company replied

Company details

  1. Boiler and Heating Service

Information provided by various external sources

Plumbing and Heating Installation Services


Contact info

4.9

Excellent

TrustScore 5 out of 5

75 reviews

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4.9

All reviews

(75)

1 review in the last 12 months

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Rated 5 out of 5 stars

excellent company

An amazing company. Very efficient, friendly and reasonably priced. They did not try to rip us off like other companies and were honest and upfront the whole way through. They left the building in an immaculate condition to the extent that we did not even realise that they had been. Probably the best workmen i have had work for me in over 22 years. definitely recommend.

September 14, 2020
Unprompted review
Essex Heating & Solar Ltd logo

Reply from Essex Heating & Solar Ltd

Hi Debra, thanks for the review and recommendation.

We believe its very important to be open and honest with our customers when it comes to selecting the product and price too. It's as equally important that we leave our customers property in an immaculate condition during and upon completion of any work undertaken. You comments will be passed onto the team that carried out your work.

Thanks again for choosing Essex Heating & Solar / Essex Bathrooms & Kitchens

Rated 5 out of 5 stars

First class service.

I have used EHS on a number of occasions now for both servicing and repairs and I have always had the most positive experiences. The most recent issue, where there was a problem with the electronics in the thermostat, was sorted quickly [we had 2 visits in one day to assess the issue - which we weren't charged for] the part was then ordered wit first class communication and transparency on price.

Can't speak highly enough of them.

August 23, 2020
Unprompted review
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Reply from Essex Heating & Solar Ltd

Thanks for taking the time to write a review.

Great to hear we was able to fix the fault quickly and professionally too.

All the best from the Essex Heating & Solar team

Rated 5 out of 5 stars

New boiler installation.…

I have used Essex Heating fore about the last five years to service my boiler and have found their personnel to be efficient in what they do.
When it was found that my boiler needed replacing, as it was 14 years old and had limit life span.
I was quite happy to use Essex Heating as I new their price would be competitive and their work quality good.
I was not mistaken.

August 14, 2020
Unprompted review
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Reply from Essex Heating & Solar Ltd

Hi Leonard, thanks for the review, we appreciate it

We're always pleased to help our returning customers I'm sure we'll be seeing you in the future when the next service is due.

Until then, best regards from everyone at Essex Heating & Solar

Rated 5 out of 5 stars

Excellent company to deal with.

Excellent company to deal with.
Friendly people and nothing was too much of a problem.
Their staff that came to do the work was a pleasure to have in our home, very polite and completed the work to a very good standard.

August 6, 2020
Unprompted review
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Reply from Essex Heating & Solar Ltd

Thank you for wonderful review, we appreciate your comments and look forward to working together again in the future.

Rated 5 out of 5 stars

Fantastic Company!

Wow! What a great firm they are!! They go out of their way to help you if they can. The workmen are very polite & helpful. Kelly is always very helpful & efficient & always gets back to you if you have any queries quickly. The care plans they offer are good value & the service is great! We would recommend them to anyone.

August 3, 2020
Unprompted review
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Reply from Essex Heating & Solar Ltd

Thank you for all your positive feedback, it is greatly appreciated!

Rated 5 out of 5 stars

Plumbing call out

Needed help with some plumbing,they were great.
No drama all sorted in one evening.
Would thoroughly recommend them.

May 29, 2020
Unprompted review
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Reply from Essex Heating & Solar Ltd

Apologies for the late reply, thank you for leaving a great review

Rated 5 out of 5 stars

Fast and Efficient Service

Just had a boiler installed by Essex Heating. I requested a quote through the Worcester Bosch website. They were the first to respond and came round the same day to assess the work. Since we had no heating they arranged for a fitter to come out at the weekend. The fitter did a great job in good time and the system is working fine now.

February 3, 2020
Unprompted review
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Reply from Essex Heating & Solar Ltd

Apologies for the late reply, just sorting through everything after lockdown. It means a lot to us to receive positive feedback, thank you

Rated 5 out of 5 stars

Excellent Service

We needed a new boiler and radiators and were recommended Essex Solar & Heating. From start to finish the whole experience was great- from the quotation to the measuring and installation - no problems, no stress and all done quickly and efficiently. There was no mess left and the work was done in one day. Would recommend them to anyone and hope to use them again some day

February 2, 2020
Unprompted review
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Reply from Essex Heating & Solar Ltd

Sorry for the late reply just getting caught up after lockdown. Thank you for leaving such a great review

Rated 5 out of 5 stars

New boiler install

Very quick service, decent pricing. Guys who turned up were very polite, got on with the job quickly and efficiently. Any questions or problems I had throughout were answered, always a friendly voice at the end of the phone if needed. Would highly recommend.

January 31, 2020
Unprompted review
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Reply from Essex Heating & Solar Ltd

Apologies for the late reply, we pride ourselves on providing great customer service and its lovely to receive your feedback.

Rated 4 out of 5 stars

Patient and very good job

They were quick to come and quote, after discussing our needs in the phone, and understanding in our time taken to make a decision and didn't put pressure on us. There was some confusion over our options when they initially came to install but this was quickly resolved and a new install date quickly sorted. During the install they were very tidy, informative and all done in a day. Although we had to wait a few days to complete the electrics and blocking off work.
We also had some issues where the higher water pressure caused some leaks, which can happen with a combi boiler on older pipework and was explained to us before the work started, but they came and fixed these really quickly. We've been happy with the boiler since and would recommend them to anyone looking to get a new boiler.

January 29, 2020
Unprompted review
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Reply from Essex Heating & Solar Ltd

Sorry for the late reply, thank you for taking the time to leave us your feedback

Rated 5 out of 5 stars

Had new boiler fitted yesterday

Had new boiler fitted yesterday
Absolutely amazing service,so professional
We Highly recommend Essex Heating & Solar Ltd

January 29, 2020
Unprompted review
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Reply from Essex Heating & Solar Ltd

Sorry for late reply, just getting caught up on everything, thank you for you lovely review

Rated 5 out of 5 stars

Reliable, supportive and a fair price.

We had Essex Heating & Solar in to switch out our boiler. They were quick, efficient and the boiler has worked since.

The measure of a good company is not how they work when things go right but when things don't go to plan. Our houses' plumbing is dated and a little more complicated than need be and a new and more efficient boiler unearthed a few longstanding issues with the system.

They worked tirelessly to sort out all problems and were exceptionally supportive throughout, offering us advice, guidance and what was always a fair price.

We would highly recommend.

October 28, 2019
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Essex Heating & Solar

A Landlord's review of Essex Plumbing & Solar :

I highly recommend Essex Heating & Solar boiler installation and plumbing maintenance service. I needed a new boiler for a buy to let property. My tenants, with two pre-school children are very important to me and so I wanted to ensure that the replacement boiler was installed by professionals who could provide CRB / DBS disclosures for their engineers and could also offer a plumbing maintenance contract for the whole property going forward. The quote from Essex Heating & Solar was not the cheapest but more competitive than British Gas and I preferred to go with a local company who had the resources and experience to install, service and maintain, rather than opting for the cheaper one man band quote. I was provided with the CRB / DBS disclosures for both boiler installation engineers who were tidy & courteous. The new boiler was installed on time with no mess and no hassle for my tenants. I took out a monthly paid service contract to cover the annual Landlord's Gas Safety check and boiler service and complete cover for other plumbing breakdowns. My tenants recently reported a non-emergency problem with the plumbing on the WC cistern and so I called Essex Heating for the first time under the service contract. They responded immediately to my email and followed up with a phone to call to arrange a visit, first thing the next morning when it was convenient for the tenants. They fixed the problem quickly with only one visit to the property and also carried out other checks which I had requested, taking photographs and video evidence to prove that the work had been done. I was very impressed with the professionalism of their plumbing service engineer who explained everything clearly, what the problem was and the remedial work undertaken. My tenants were also very happy to have the issue resolved so quickly and without any disturbance. I would recommend Essex Heating & Solar without hesitation.

October 3, 2019
Unprompted review
Rated 5 out of 5 stars

Essex heating is one of the best

Essex heating is one of the best, if not, is the best in town and I have always had great response from the team, and very helpful in every way, i will alway use Essex heating for all my heating requirements, great job Essex heating and thank you,

July 19, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company to deal with, friendly staff, very good service and response time when called out for any problems. Engineers that visit are always polite, their work is excellent and they always leave the house clean and tidy. Highly recommend this company.

July 15, 2019
Unprompted review
Rated 5 out of 5 stars

Great service!!

Great service!!! We called up late morning regarding a small issue we were having with our boiler and we had an engineer out to us within 2 hours!!!! And everything was sorted!!! Couldn’t ask for more!!!

April 16, 2019
Unprompted review

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