Great customer service. ETC electrical helped us find an equivalent product (our range discontinued ) that matched our existing range. Then when we found at last minute colour change required, one cal... See more
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See what reviewers are saying
ETC customer service is absolutely remarkable - Will in particular makes every effort to respond to queries quickly, effectively and politely. Delivery time is also tremendous - I live in N.I. and usu... See more
Efficient service, good communication. Goods well packaged & a lovely unique downlight whereby you can change the bezel from white to brushed steel & the colour temperature, all at a good price. Ver... See more
I chose ETC as I needed some Niglon RCBOs. Of the 3 that I ordered, one arrived damaged. This was only apparent when the electrian opened the package to install the RCBOs. Despite the Consumer Rights... See more
Company replied
Company details
Information provided by various external sources
We are Electrical Wholesalers based in Wednesbury (near Birmingham) in the West Midlands, which gives us great access to the M6 and M5 routes to services our customers Our aim is to provide you with the best quality genuine branded items at very competitve prices, we are committed to offering an excellent service to account and internet customers, we have been successfully trading for 30 years, 5 of which have been trading online. Large quantities of the products you will find on our site are kept in stock and with the help of our delivery partner DPD we look to satisfy your order(s) promptly and accurately We are long standing members of the IBA buying group which enables us to compete on a national basis I hope you enjoy your experience using our site, however if you have any queries or comments please contact us on 0121 502 5133 or sales@etcelectrical.co.uk
Contact info
Unit 2 Church Street, WS10 8RD, Wednesbury, United States
- 0121 502 5133
- sales@etcelectrical.co.uk
- www.etcelectrical.co.uk
3.9
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 24 hours
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Easy to navigate website
My search for a specific product returned this company as having the product in stock and available to purchase online. Their website was easy to use and product was delivered a few days later; well packaged and intact.
August 30, 2023
Great service and always prompt delivery
I forgot to order something and had to add it to the order afterwards. Very helpful and sorted quickly with great service and delivery.
September 5, 2023
Good price & quick delivery.
September 4, 2023
Very helpful on the phone to ensure I…
Very helpful on the phone to ensure I got exactly the right items for my project.
Shipped quickly too
September 2, 2023
Order taken but nothing has arrived..
Order taken but nothing has arrived... not even an email stating the status of the order. Called but response was we don't have the item, whilst the site said available.
August 30, 2023
Reply from ETC Electrical
Hello Amit thanks for your review sorry we couldn't help with the item you are trying to buy. We do not show any availability on our website, if you do need to check if stock is available please call us on 0121 502 5133 and we will happily try to help if we can.
Speedy delivery
The replacement part was available, in stock, shipped quickly and works perfectly.
What more could you ask 👍
August 28, 2023
Best price and lightning fast shipping
August 27, 2023
The product I wanted at a reasonable…
The product I wanted at a reasonable price and delivered quickly. Job done!
August 14, 2023
First class service provided
July 26, 2023
Altogether great service
Easy to order and very speedy delivery. Happy with the products. All round a great service - thank you.
July 9, 2023
Excellent service again
Excellent service again, used them a few times for ongoing projects and always a very easy website and service on dispatching.
June 29, 2023
Didn’t have what we wanted
July 8, 2023
Service and delivery
July 6, 2023
After a shocking previous experience…
After a shocking previous experience with ETC I thought I would never deal with them again. But on second attempt their order was delivered on time, correct and perfectly, This time none was second hand and exactly as expected.
Thank you.
June 27, 2023
Great prices and fast delivery.
June 27, 2023
Excellent and prompt service.
June 26, 2023
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