Great customer service. ETC electrical helped us find an equivalent product (our range discontinued ) that matched our existing range. Then when we found at last minute colour change required, one cal... See more
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ETC customer service is absolutely remarkable - Will in particular makes every effort to respond to queries quickly, effectively and politely. Delivery time is also tremendous - I live in N.I. and usu... See more
Efficient service, good communication. Goods well packaged & a lovely unique downlight whereby you can change the bezel from white to brushed steel & the colour temperature, all at a good price. Ver... See more
I chose ETC as I needed some Niglon RCBOs. Of the 3 that I ordered, one arrived damaged. This was only apparent when the electrian opened the package to install the RCBOs. Despite the Consumer Rights... See more
Company replied
Company details
Information provided by various external sources
We are Electrical Wholesalers based in Wednesbury (near Birmingham) in the West Midlands, which gives us great access to the M6 and M5 routes to services our customers Our aim is to provide you with the best quality genuine branded items at very competitve prices, we are committed to offering an excellent service to account and internet customers, we have been successfully trading for 30 years, 5 of which have been trading online. Large quantities of the products you will find on our site are kept in stock and with the help of our delivery partner DPD we look to satisfy your order(s) promptly and accurately We are long standing members of the IBA buying group which enables us to compete on a national basis I hope you enjoy your experience using our site, however if you have any queries or comments please contact us on 0121 502 5133 or sales@etcelectrical.co.uk
Contact info
Unit 2 Church Street, WS10 8RD, Wednesbury, United States
- 0121 502 5133
- sales@etcelectrical.co.uk
- www.etcelectrical.co.uk
3.9
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 24 hours
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Easy to order
Easy to order, and tracking was great. Prodcuts arrived quickly, exactly what we expected, and were well packed.
January 13, 2023
Great company to deal with 👍👍
January 14, 2023
Great price and fast delivery
Great price and fast delivery. Will certainly use again.
January 5, 2023
Really great service
Really great service from this company. Low prices with free delivery. Was kept up to date with order and as one item was out of stock was offered an alternative for immediate delivery. Opted to wait and complete order was delivered three days later.
January 9, 2023
Great service
Great service! Will bent over backwards to make sure our switches arrived on time notwithstanding the postal disruptions. Would definitely recommend
December 12, 2022
Goods arrived quickly.
December 10, 2022
Good efficient experience
An efficient easy ordering process, combined with a competitive price and fast delivery, what else do you want as a shopper.
December 7, 2022
Brilliant service product arrived just…
Brilliant service product arrived just in time as old product failed the same day!!!
New ones installed and all working properly!!
December 13, 2022
Great service
December 2, 2022
Was kept informed from order to…
Was kept informed from order to deliver, could not ask for anything else.
Well done and thank you.
November 7, 2022
Well priced and delivered quickly
Well priced and delivered quickly! I would recommend.
November 15, 2022
Quick and easy
October 25, 2022
I had a great customer experience when…
I had a great customer experience when I placed the wrong order bur I still was not quite sure what I needed to order. Despite my original order was already packed and ready to go, they were very accommodating allowing me time to sort out what I actually needed and refund me and correct my order.
October 18, 2022
Good Service
Issue with stock availability, but received an email about delay. When I called to query, were very helpful and got back to me with information as promised.
October 10, 2022
ETC service was excellent
ETC service was excellent.
From advice to product delivery there service was at its best. I would definitely shop at ETC again.
October 11, 2022
High quality product
High quality product, delivered promptly. Really good packaging which I believe could have survived a nuclear attack.
September 26, 2022
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