Evans Halshaw - BYD Rotherham and Authorised Ford Repairer Reviews 

195
TrustScore 5 out of 5

4.8

Aldwarke Road, Parkgate, S62 6BY Rotherham, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We have just purchased a new car from this company at Rotherham. As a customer we came away very happy, the treatment we received could not have been better. One that did stand out was our sales repre... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Found a car at short-notice, Patryk was extremely helpful from my first enquiry phone call and did anything that he could to help me out as I live 140miles away from the de... See more

Company replied

Rated 5 out of 5 stars

Dan , made it a great experience buying our car . everything very well explained and made the experience most enjoyable. would highly recommend and be back when we need anything else :-)

Company replied

Rated 1 out of 5 stars

Avoid. would not recommend the service department/garage at Evans Halshaw Rotherham. When i had an issue with my car only 5 days after buying this, it was a week and a half of me chasing up updates an... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Aldwarke Road, Parkgate, S62 6BY, Rotherham, England, United Kingdom

  • 01709 710500

4.8

Excellent

TrustScore 5 out of 5

195 reviews

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4.8

All reviews

(195)

5,654 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Put a holding fee on a car…

Put a holding fee on a car Rotherham, was assured it was refundable, decided not to go ahead with purchase despite 5 phone calls and assured that it would be refunded, nothing has been received. I will have to get the card company to retrieve it. Not good enough customer service. Mr A Jones.

August 14, 2022
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Alun,

Thank you for your review.

We're sorry to see that you had a negative experience with us.

We pride ourselves on working hard to deliver the best possible customer service, and would really like to assist with your outstanding issues.

Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.

Thanks,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Just picked up my new used car from…

Just picked up my new used car from Evans Halshaw Rotherham. Sales rep Sue was amazing in finding me a new car, very knowledgeable, supportive and helpful throughout the process from start to finish. Highly recommended place to buy a car from.

July 18, 2022
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Michelle,

Thank you for taking the time to post this review.

Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the Fords dealership in Rotherham.

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Recently purchased car from evans…

Recently purchased car from evans halshaw rotherham was made easy by Trevor his help and patience was spot on 5* thanks again

June 17, 2022
Unprompted review
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Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Iain,

Thank you for taking the time to leave us this positive review!

It’s lovely to see you had a great experience with us!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Tremendous Trevor

I went into the dealership with an idea of what I wanted and what spec.
Trevor sorted out a great ford ranger for me, and made changes to the spec in order to suit my needs. He was easy to get in touch with and made the process very straightforward throughout. Would highly recommend Trevor and Evans Halshaw at Rotherham.

June 16, 2022
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi James,

We are happy to see that your recent visit to Evans Halshaw was a positive one!

The dealership is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Always a pleasure to deal with sue…

Always a pleasure to deal with sue cooil again outstanding service from start to finish. Will be back when I’m ready to swap again and will always refer friends to sue
Thank you

June 5, 2022
Unprompted review
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Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Chris,

Thank you very much for taking the time to leave us this positive review!

Our aim is to deliver a positive customer service.

Have a great week!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Sale of my Red Fiat 500

Very helpful, convenient and efficient support from Dave Kershaw and Steve Wilcox.
I bought my little red Fiat 9 years ago from Dave Kershaw at a Evans Halshaw. I then sold my car back to Evans Halshaw - Ford Rotherham this Month in just seven days for a fair price.
I was sad to see my little car go after 9 years, but I am pleased to hear that it will get a polish and brush up from the service team before it is sold on.

May 26, 2022
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Sarah,

We are happy to see that your recent visit to Evans Halshaw has been a positive one!

The dealership is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service by Stephen Wilcox at…

Excellent service by Stephen Wilcox at Rotherham Ford
Was given a price online & visited the store the following day.
Steve was friendly & approachable
Communication was excellent
Can’t ask for more
Thanks Steve

May 26, 2022
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Chris,

Thank you very much for taking the time to leave us this positive review!

Our aim is to deliver a positive customer service.

Have a great week!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Replacing car made easy

After looking around at least 5 other car sales venues, we landed at Evans Halshaw Rotherham, Ford. Instead of being bombarded by ‘helpful’ sales people, we were allowed to look at the cars for sale, and then when we were ready, chatted to the very helpful and knowledgable Trevor. The car we’d spotted turned out to have been sold. It took less than a minute for this to be confirmed, but having listened to what we were looking for, Trevor was able to show us another vehicle, which he warned us, had not so far been valeted.
It was still pretty spotless, with low mileage, and a full service history. Not just a few stamps, but the whole story! Dates of services and a list of all replacement parts since new. One owner, one garage carrying out all the services and MOT’s (Evans Halshaw, Rotherham). Trevor gave us a valuable trade in, and just 4 days later we picked up the car, with daughter and myself, smiling ear to ear. Wouldn’t hesitate to revisit EH and Trevor next time we need a car.

April 28, 2022
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi,

Thank you very much for 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

This is a fab garage Great experience

This is a fab garage Great experience, all staff were really friendly and couldn't do enough, sue was really helpful and couldn't do enough for us, made selling our car an easy job, and sorted everything quickly for us explained the hole process from start to finish, would definitely recommend them to anyone. Thanks sue

March 26, 2022
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Darren,

At Evans Halshaw we sincerely value your review.

Thanks for such a positive rating!

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Can't recommend this garage enough sue…

Can't recommend this garage enough sue was absolutely brilliant, sold my car and she couldn't do enough for us, made everything easy and straightforward, would definitely recommend them to anyone else, thank u so much sue.

March 26, 2022
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Kelly,

Thank you very much for taking the time to leave us this positive review!

Our aim is to deliver a positive customer service.

Have a great week!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great salesman - Tom Worrall

Bought a mini from Tom Worrall. Fantastic service. Gave me a great price for the part exchange and made sure we were happy with everything. I would recommend Tom to anyone wanting to buy a used car.

October 18, 2021
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hello Amy,

Thank you for the review!

Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fab service from James and the best…

Fab service from James and the best cars in rotherham

September 14, 2021
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Kaz,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Beyond useless

Been a few times with our Ford to Evans Halshaw Rotherham. Firstly, there's never anywhere to park. Ever. If you leave your car for service, whilst you nip to the service desk to drop it in, you'll likely get accosted by an angry saleswoman.

Went in once to ask about inflatable seat belts that are in our vehicle and all I got was people who couldn't help and a smarmy salesman who thought he could sell me a vehicle (he wouldn't listen to what I was telling him).

I'll not be returning here when our warranty expires.

February 29, 2020
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Ian,

Thank you for taking the time to review.

I'm so sorry to hear about the experience you have had, I can assure you that this isn't the customer service we do aim to provide.

I will ensure that all of this feedback is passed over to the relevant leadership team, so they can take this on board to help improve our services in the future.

Thanks,
Stacey - Customer Services Specialist

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