Evans Halshaw - BYD Rotherham and Authorised Ford Repairer Reviews 

195
TrustScore 5 out of 5

4.8

Aldwarke Road, Parkgate, S62 6BY Rotherham, England, GB


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Rated 5 out of 5 stars

We have just purchased a new car from this company at Rotherham. As a customer we came away very happy, the treatment we received could not have been better. One that did stand out was our sales repre... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Found a car at short-notice, Patryk was extremely helpful from my first enquiry phone call and did anything that he could to help me out as I live 140miles away from the de... See more

Company replied

Rated 5 out of 5 stars

Dan , made it a great experience buying our car . everything very well explained and made the experience most enjoyable. would highly recommend and be back when we need anything else :-)

Company replied

Rated 1 out of 5 stars

Avoid. would not recommend the service department/garage at Evans Halshaw Rotherham. When i had an issue with my car only 5 days after buying this, it was a week and a half of me chasing up updates an... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Aldwarke Road, Parkgate, S62 6BY, Rotherham, England, United Kingdom

  • 01709 710500

4.8

Excellent

TrustScore 5 out of 5

195 reviews

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4.8

All reviews

(195)

5,654 reviews in the last 12 months

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Rated 5 out of 5 stars

My review

I was quite anxious about looking for my new car, but Ellis made everything so easy. He made me feel comfortable, was great at explaining things and I was happy with the whole experience. Ellis is great at his job and a credit to the company.

October 1, 2023
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hello Sharon,

Thank you for your kind review.

We're really pleased to hear that Ellis gave you a 5* experience! We will ensure that your lovely feedback is shared with him and we look forward to seeing you again.

Have a great day,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Just bought a ford kuga from Evans…

Just bought a ford kuga from Evans Halshaw in Rotherham and got a fair deal including a part exchange for my old car. Would definitely use them again, straight forward and no sales gimmicks.

September 26, 2023
Unprompted review
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Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi David,

Thanks so much for reviewing your recent experience.

I'm really happy to see that the team were able to assist you with your purchase and gave you a 5* experience.

We hope you enjoy your new car and look forward to seeing you again!

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ellis is great at his job and was a huge help!

Ellis was a huge help when I was buying my new car. He provided clear information and took his time explaining things to me. He made sure I was getting a good deal for me! I’ve had bad experiences before when buying a car elsewhere and this has been by far the easiest purchase.

Thanks for all your help, I look forward to driving my new car home!

September 30, 2023
Unprompted review
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Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Alice,

Thank you for taking the time to leave us this brilliant 5* review.

Your comments have been passed to management team to ensure that Ellis receives recognition for their fantastic customer service.

Have a lovely day,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great experience from start to finish!

Company was so accommodating throughout and sales rep Ellis thoroughly explained all possible options for buying my perfect car from them! Sales Rep Ellis was astounding from start to finish, such an approachable, knowledgeable guy who worked hard to get us the best deal possible within a very short timescale, would recommend to anyone!

September 3, 2023
Unprompted review
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Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hello Aston,

Thank you for reviewing us!

Ellis will really appreciate you taking the time to do this.

We hope you have a great day!
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Salesman that don’t want to sell a car ??

No one came over to speak to us and when I approached a sales man he was very dis interested and seemed like he couldn’t be bothered. There were other sales men around to just sat looking on their mobiles . Got chucked the keys and left to look around the vehicle our self again no one coming with us and when we asked for a part x price on ours said it would take to long and do it on line ?? Never had an experience like it in a dealership it was like it was to much trouble to sell a car

August 25, 2023
Unprompted review
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Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Claire,

Thank you for taking the time to review.

Firstly, I would like to apologise for the experience you have had, I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Online purchase

Never bought a car online before so was a bit apprehensive. I contacted the garage and enquired about the Grandland X and spoke to Ellis. From start to finish Ellis answered all my questions (there were a few lol!) quickly and professionally. As I live in Wales (4 1/2 hrs way) I opted for the car to be delivered which arrived on time, the delivery driver was great and really friendly, he went through the handover and explained everything then he drove my part ex away! Can't fault the service at all, Ellis was super and I can't thank him enough. So pleased with my new car, I highly recommend Evans Halshaw Ford Rotherham. 5 ⭐️⭐️⭐️⭐️⭐️

August 18, 2023
Unprompted review
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Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Jayne,

Thank you so much for reviewing your recent experience with Ellis at Evans Halshaw Ford in Rotherham.

It’s great to hear you’ve had a positive experience.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic!

Fantastic! Quick and efficient service to buy a used car. Used car sales assistant (Ellis) was brilliant and made everything so easy. He really helped us with choosing the best and most suitable car and getting the finance right. He provided excellent customer service, as did the whole team. Great dealership and would highly recommend.

August 16, 2023
Unprompted review
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Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hello Catherine,

A huge thanks for taking the time to rate your recent experience with us.

Ellis and the management team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Following my recent visit to Evans…

Following my recent visit to Evans Halshaw ford Rotherham, I have noting but good words for the service I received whilst buying my new car. The sales executive couldn’t have been more helpful, especially when it came to deciding which car I wanted and all the admin side was explained thoroughly and in an easy to understand way. I would certainly recommend this dealership to anyone wanting a good service in a down to earth way.

August 4, 2023
Unprompted review
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Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hello Daene,

Thank you so much for reviewing your recent experience with Evans Halshaw.

It’s great to hear you’ve had a positive experience.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great experience, helpful staff

I had a fantastic experience with Trevor at Rotherham Ford. The whole process was smooth and hassle-free, and I couldn't be happier with my new car. I highly recommend Trevor for anyone looking to purchase a vehicle at Evans Halshaw Rotherham Ford.

July 29, 2023
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Codi,

We love receiving positive feedback and we appreciate your positive review of your recent visit to the Ford dealership in Rotherham.

We hope you'll consider us again in the future with your automotive needs!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great Service

Trevor made purchasing a car a quick and easy process.
We came to see the car Friday and drove away with it Saturday.

July 22, 2023
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hello Sophie,

We appreciate you leaving us a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great Experience

Bought a car from Evan Halshaw and it was a pleasant experience from start to finish. The salesman was Ellis Bethel was great from the initial phone call and beyond. He was knowledgeable,patient and answered all our questions and also offered good advice.
We are very happy with the car which is great quality and we've been offered a lot of after care if ever we need it

July 18, 2023
Unprompted review
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Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Simon,

Thank you so much for reviewing your recent experience with Evans Halshaw.


It’s great to hear you’ve had a positive experience.
Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

5 stars yet again

5 stars yet again ! Jenny in was service was brilliant and so helpful and Simon in the workshop did an amazing job on my Camper van, it’s my pride and joy and trust them with it 100%
Very happy camper ! Well done

July 19, 2023
Unprompted review
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Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Got a nearly new car recently after…

Got a nearly new car recently after some quick research. Trev was a great help and was even able to hold his own with an overly cautious grandad.
Highly recommended.

July 15, 2023
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Kevin,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Easy, knowledgeable and no pressure.

Nice and easy purchase. Ellis was super helpful and really made the process easy. Very knowledgeable and friendly all round. Would highly recommend.

July 14, 2023
Unprompted review
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Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Dan,

At Evans Halshaw we sincerely value your review.

Thanks for such a positive rating!

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Traded my car in for a newer one and…

Traded my car in for a newer one and the guys were fantastic firstly at dealing with me being picky but for making sure I got the car I wanted!
Thank you to Mark Caudwell for all his help. And big thank you Trevor and Steve for all their help to sort me a car quickly and as smoothly as possible! Thank you once again.

May 31, 2023
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Roseanna,

We are happy to see that your recent visit to Evans Halshaw was a positive one!

The dealership is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ellis was great from start to finish

Ellis was great from start to finish, really top class service. Can’t fault any bit of the process from the get go. Easy 5 stars.

June 29, 2023
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi James,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Amazing experience

Once again Sue helped us, no stress and super efficient! Thanks Sue!

June 26, 2023
Unprompted review
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Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Mrs Giles,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Evans Halshaw … better than the best!

Time to trade in your car? If you’re eyeing up a Ford, then look no further than Evans Halshaw at Parkgate Rotherham. We were offered an excellent trade-in on our 13 yr old Polo, and received unbelievable service from Ellis, who went above and beyond anything we expected of him, and made everything so easy. He painstakingly sourced us the used car we wanted, answered all our questions, and helped us every step of the way. It really is down to him and his exemplary customer service, and the the expertise of everyone else involved, that we would have no hesitation in recommending Evans Halshaw to anyone.
One more tip - consider the optional GardX Vehicle Protection System which protects your new (or used) car inside and out. Our car was gleaming when we picked it up, well worth splashing out that little bit extra!

June 9, 2023
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hello Linda,

We are happy to see that your recent visit to Evans Halshaw has been a positive one!

The dealership is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Used evens halshaw for years,always had…

Used evens halshaw for years,always had good service,and after care.
On two occasions they have gone on and above there customer care when presented with a problem that was not related to evens halshaw.
James and boss man did not disappoint on this occasion with the purchase of our new car.Thanks for everything.

June 19, 2023
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hi Mandy,

Thank you so much for reviewing your recent experience with Evans Halshaw.

It’s great to hear you’ve had a positive experience.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Buying a car with a smile

After seeing the car advertised, we called and spoke to Trevor, a really nice sales person who was keen to sell but not pushy. We came down to see the car and we were made really welcome by everyone, walked us round the car, we chatted about the deal and looked at our part ex. A great deal overall, everything we asked for was done in the time we requested. Trevor and the team were great, friendly, good at there job and we would quite happily buy from here again without a second thought. Thank you guys. A very happy customer.

June 17, 2023
Unprompted review
Evans Halshaw - BYD Rotherham and Authorised Ford Repairer logo

Reply from Evans Halshaw - BYD Rotherham and Authorised Ford Repairer

Hello Mr & Mrs Warriner,

Thank you for taking the time to post this review.

Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the Ford dealership in Rotherham.

Have a nice day!
Evans Halshaw Customer Services

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