I give evanshalshaw York 5 stars for help respect efficiency and airbags quickly fitted whilst we had a coffee made by Rohan on reception car brought to front door of garage for our convenience when... See more
Company replied
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I give evanshalshaw York 5 stars for help respect efficiency and airbags quickly fitted whilst we had a coffee made by Rohan on reception car brought to front door of garage for our convenience when... See more
Company replied
Dealt with Liam who helped us choose our new Peugeot 3008 he was super helpful and knowledgeable and helped us through the whole process keeping us up to date with delivery and pickup even going so f... See more
Company replied
Service was carried out quickly, and well within the agreed timescale. And the customer service staff were pleasant and called me up to let me know when the car was ready to collect. The only (mino... See more
Company replied
Very poor service from a team member in the sales team.We went to discuss about a used car we have seen online today, however the very first impression we had from the salesman is that they are not at... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
Centurion Park, Clifton Moor, YO30 4WW, York, United Kingdom
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Friendly staff who remember your name is a good start.

Reply from Evans Halshaw - Citroen York

Reply from Evans Halshaw - Citroen York

Reply from Evans Halshaw - Citroen York

Reply from Evans Halshaw - Citroen York

Reply from Evans Halshaw - Citroen York
Kerry Hepton, service department, is extremely competent and has a wonderful empathetic nature. Her customer service is examplery. She is patient and knowledgeable. Thank you Kerry, I wish all Garages would take a leaf out of your book!

Reply from Evans Halshaw - Citroen York
Tried going somewhere less expensive but found I just got what I paid for - so I came back to Evans Halshaw to do the job right

Reply from Evans Halshaw - Citroen York
Very helpful service staff. Communicated well and got my car sorted!

Reply from Evans Halshaw - Citroen York
Went to Evans Halshaw in York.
Absolutely brilliant.
If you ever go to this showroom, ask for Kieran, that bloke is awesome. Nothing was too much trouble. Even rang him on his own mobile late in the evening when I had a problem with my EV charger and he sorted it.
He even drove to my house in Withernsea with a granny charger because mine was late being delivered.
I honestly cannot praise them enough.

Reply from Evans Halshaw - Citroen York
Evans Halshaw
Warning - before purchasing any used car from Evans Halshaw be sure to get a Vehicle History check first!
The findings of two independent mechanics and an independent Conciliator/Barrister all agree that the faults came with the car, at purchase, they will not agree with the conciliators recommendation to reimburse the money I’ve had to spend to get the car to a satisfactory state.
Now it’s the small claims court via the HMRC, and as ever, no response from Evan’s Halshaw. BUY ELSEWHERE.

Reply from Evans Halshaw - Citroen York
Service was excellent, staff all helpful, all work completed promptly

Reply from Evans Halshaw - Citroen York
Service was carried out quickly, and well within the agreed timescale. And the customer service staff were pleasant and called me up to let me know when the car was ready to collect.
The only (minor) downside was the (I assume automated) message saying my car was ready for collection, and then getting a call a few minutes later saying it would be ready after a half hour or so (after being valeted)

Reply from Evans Halshaw - Citroen York
Nat in York was extremely helpful, professional approachable and friendly. Nothing was too much trouble. It was a pleasure being served by him.

Reply from Evans Halshaw - Citroen York
Brilliant service from the staff at Evans Halshaw!

Reply from Evans Halshaw - Citroen York
Car not serviced when they said it was engine maintenance light on came on 1st day engine management light came on a week later.lies after lies never buy a car of these again rude staff

Reply from Evans Halshaw - Citroen York
As always the York team completed the work in a professional and effective way. Special mention for the Service Team. She was very efficient, knowledgeable and charming. A fine representative of the company.

Reply from Evans Halshaw - Citroen York
I found the sales team very helpful, they listened to any questions I had, they offered advice and guided me through the purchase making the whole process very easy and pleasant.
Thanks especially to Duncan and Thomas

Reply from Evans Halshaw - Citroen York
Very helpful and pleasant service reception staff. Health check video was very helpful showing any faults

Reply from Evans Halshaw - Citroen York
Friendly service from carrie kept me informed about my car door facilities hot chocolate while I waited plenty to look at and sit in

Reply from Evans Halshaw - Citroen York
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