Evans Halshaw - Citroen York Reviews 

360
TrustScore 4 out of 5

4.2

Centurion Park, Clifton Moor, YO30 4WW York, GB


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Rated 5 out of 5 stars

I give evanshalshaw York 5 stars for help respect efficiency and airbags quickly fitted whilst we had a coffee made by Rohan on reception car brought to front door of garage for our convenience when... See more

Company replied

Rated 5 out of 5 stars

Dealt with Liam who helped us choose our new Peugeot 3008 he was super helpful and knowledgeable and helped us through the whole process keeping us up to date with delivery and pickup even going so f... See more

Company replied

Rated 5 out of 5 stars

Service was carried out quickly, and well within the agreed timescale. And the customer service staff were pleasant and called me up to let me know when the car was ready to collect. The only (mino... See more

Company replied

Rated 1 out of 5 stars

Very poor service from a team member in the sales team.We went to discuss about a used car we have seen online today, however the very first impression we had from the salesman is that they are not at... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Centurion Park, Clifton Moor, YO30 4WW, York, United Kingdom

  • 01904 698150

4.2

Great

TrustScore 4 out of 5

360 reviews

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4.2

All reviews

(360)

5,635 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impressively professional

Impressively professional from start to finish.

April 22, 2026
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hello Paul,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Respectful and very knowledgeable

Respectful and very knowledgeable

April 10, 2026
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

HelloTom,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Good service.

Everything was done on time as agreed.

April 16, 2026
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hello Richard,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Fabulous Customer Service

Kerry Hepton, service department, is extremely competent and has a wonderful empathetic nature. Her customer service is examplery. She is patient and knowledgeable. Thank you Kerry, I wish all Garages would take a leaf out of your book!

March 28, 2026
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Kerry at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Tried going somewhere less expensive…

Tried going somewhere less expensive but found I just got what I paid for - so I came back to Evans Halshaw to do the job right

April 13, 2026
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Very helpful service staff

Very helpful service staff. Communicated well and got my car sorted!

April 8, 2026
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Citroen York Customer Services

Rated 5 out of 5 stars

Went to Evans Halshaw in York.

Went to Evans Halshaw in York.
Absolutely brilliant.
If you ever go to this showroom, ask for Kieran, that bloke is awesome. Nothing was too much trouble. Even rang him on his own mobile late in the evening when I had a problem with my EV charger and he sorted it.
He even drove to my house in Withernsea with a granny charger because mine was late being delivered.
I honestly cannot praise them enough.

March 30, 2026
Unprompted review
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hello,
Thanks for sharing your recent experience!
It sounds like Kieran has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Citroen York Customer Services

Rated 1 out of 5 stars

Evans Halshaw

Evans Halshaw

Warning - before purchasing any used car from Evans Halshaw be sure to get a Vehicle History check first!

The findings of two independent mechanics and an independent Conciliator/Barrister all agree that the faults came with the car, at purchase, they will not agree with the conciliators recommendation to reimburse the money I’ve had to spend to get the car to a satisfactory state.

Now it’s the small claims court via the HMRC, and as ever, no response from Evan’s Halshaw. BUY ELSEWHERE.

May 9, 2025
Unprompted review
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi,

Thank you for your review.

As this has been escalated to legal, the relevant people will be in contact.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Service was excellent

Service was excellent, staff all helpful, all work completed promptly

March 13, 2026
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hello Andrew,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Citroen York Customer Services

Rated 5 out of 5 stars

Hassle free Service on plan

Service was carried out quickly, and well within the agreed timescale. And the customer service staff were pleasant and called me up to let me know when the car was ready to collect.

The only (minor) downside was the (I assume automated) message saying my car was ready for collection, and then getting a call a few minutes later saying it would be ready after a half hour or so (after being valeted)

March 9, 2026
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Citroen York Customer Services

Rated 5 out of 5 stars

Nat in York , great customer service

Nat in York was extremely helpful, professional approachable and friendly. Nothing was too much trouble. It was a pleasure being served by him.

March 16, 2026
Unprompted review
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi Gill,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Nat at Dealership
Have a lovely day!
Evans Halshaw Citroen York Customer Services

Rated 5 out of 5 stars

Brilliant service from the staff at…

Brilliant service from the staff at Evans Halshaw!

March 16, 2026
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hello John,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Citroen York Customer Services

Rated 1 out of 5 stars

Car not serviced when they said it was…

Car not serviced when they said it was engine maintenance light on came on 1st day engine management light came on a week later.lies after lies never buy a car of these again rude staff

March 12, 2026
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

First Class Service.

As always the York team completed the work in a professional and effective way. Special mention for the Service Team. She was very efficient, knowledgeable and charming. A fine representative of the company.

March 12, 2026
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hello, Kevin
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Citroen York Customer Services

Rated 5 out of 5 stars

I found the sales team very helpful

I found the sales team very helpful, they listened to any questions I had, they offered advice and guided me through the purchase making the whole process very easy and pleasant.
Thanks especially to Duncan and Thomas

February 24, 2026
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hello,
Thanks for the review.
I am very pleased to hear that Duncan provided you with a 5* experience!
I will ensure your feedback is passed onto Thomas and the leadership team so they know what a great job they are doing!
Thank you again and enjoy your new vehicle!
Evans Halshaw Citroen York Customer Services

Rated 5 out of 5 stars

Evans Halshaw

Very helpful and pleasant service reception staff. Health check video was very helpful showing any faults

March 10, 2026
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hello Paul,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Friendly service from carrie kept me…

Friendly service from carrie kept me informed about my car door facilities hot chocolate while I waited plenty to look at and sit in

March 4, 2026
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hello Peter,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

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