Evans Halshaw - Citroen York Reviews 

360
TrustScore 4 out of 5

4.2

Centurion Park, Clifton Moor, YO30 4WW York, GB


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Rated 5 out of 5 stars

I give evanshalshaw York 5 stars for help respect efficiency and airbags quickly fitted whilst we had a coffee made by Rohan on reception car brought to front door of garage for our convenience when... See more

Company replied

Rated 5 out of 5 stars

Dealt with Liam who helped us choose our new Peugeot 3008 he was super helpful and knowledgeable and helped us through the whole process keeping us up to date with delivery and pickup even going so f... See more

Company replied

Rated 5 out of 5 stars

Service was carried out quickly, and well within the agreed timescale. And the customer service staff were pleasant and called me up to let me know when the car was ready to collect. The only (mino... See more

Company replied

Rated 1 out of 5 stars

Very poor service from a team member in the sales team.We went to discuss about a used car we have seen online today, however the very first impression we had from the salesman is that they are not at... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Centurion Park, Clifton Moor, YO30 4WW, York, United Kingdom

  • 01904 698150

4.2

Great

TrustScore 4 out of 5

360 reviews

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4.2

All reviews

(360)

5,751 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased with the work carried out…

Very pleased with the work carried out and was notified from start to finish regarding my vehicle

April 1, 2025
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi Robert,

We are happy to hear you were pleased with the work carried out and the communication provided.

We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Our experience with Liam

11th April my wife and I went to look at some cars at the Peugeot dealership near York while looking we met Liam, knowledgeable, friendly, helpful, interesting, approachable were just some of the adjectives I could describe Liam as, we ended up buying the new Peugeot 208 GT,
18th April we pick our car up, through the whole process Liam was there helping us, from the initial meeting to driving away he was only a phone call/email away and always helpful, thank you Liam.

April 18, 2025
Unprompted review
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi Mark,

We're so pleased to hear about your positive experience at Peugeot York.

It's wonderful to know that you found Liam to be so helpful and knowledgeable.

We strive to provide our customers with a seamless and enjoyable car buying experience, and it's heartwarming to hear that Liam went above and beyond to assist you.

We're thrilled that you chose the Peugeot 208 GT and wish you many happy miles ahead.
Evans Halshaw Customer Services

Rated 4 out of 5 stars

Well done Evans Halshaw.

The service staff , notably "Kerry Hepton" and the mechanics explained the process of the servicing and the MOT and repair of my vehicle were very professional, and i was very satisfied
of the work done ... many thanks to all the team ..... "just make it a bit cheaper next time" ?

April 16, 2025
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hello Paul,

Thank you for your kind words and 4-star rating!

We are delighted to hear that you were happy with the service you received.

We appreciate your feedback and are glad you found Kerry to be professional and helpful.
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Evans Halshaw York sold me a faulty…

Evans Halshaw York sold me a faulty Hyundai Santa Fe with multiple undisclosed issues. Despite promises from the used car sales manager, repairs dragged on for weeks with poor communication. I'm still paying insurance on an unusable car almost two months later. Shocking customer service and complete lack of accountability. Avoid this dealership at all costs.

February 20, 2025
Unprompted review
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi Emmanuel,

We are sorry to receive your feedback.

We understand that this matter is currently under review with the management team. As such, please expect contact very soon in this respect.

Evans Halshaw Customer Services

Rated 4 out of 5 stars

Purchase of a newer car

Not pushy and didn't try to hard sell "after products", which was good. Ross was very helpful and my new vehicle is excellent. The car was presented to me very clean both inside and outside.

Only thing - 3 days later when I looked online at their stock (Evans Halshaw Citroen) they had put my previous car up for sale at over £2500 more than they offered me for PX. They told me it was only worth £8250! So that is quite a big mark up they are making or at least in my view anyway! (This will not be Ross's fault by the way and no reflection on him!)

April 10, 2025
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi,

It's fantastic to hear that you found Ross helpful and that you're enjoying your new vehicle. We take pride in presenting our vehicles in a clean and presentable manner.

We understand your concern regarding the difference in pricing between the trade-in value offered for your previous car and the subsequent listing price.

We strive to provide fair and transparent valuations, and we'll certainly take your feedback into consideration.

Evans Halshaw Customer Services

Rated 4 out of 5 stars

Good service at Evans Halshaw.

The process was simple and the people were very accommodating and friendly.

April 9, 2025
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi Tony,

We appreciate your kind words about our team's friendliness and helpfulness.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Drooped me back home and picked me up…

Drooped me back home and picked me up to collect car

April 3, 2025
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi Christopher,

We appreciate your feedback and are glad to hear you had a positive experience with our drop off service.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Commendation for excellent service.

The service we received from Aaron and Zak has been exemplary. We found the car we wanted and they managed the whole process within 24 hours- just what we needed! We highly recommend Evans Halshaw Citroën York . Thank you.

March 26, 2025
Unprompted review
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi Christine,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you were happy with the service you received and found the car you wanted.

We appreciate your feedback and are glad you would recommend our business to others.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good service

Good service

March 24, 2025
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi Mark,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Always enjoy the experience of working…

Always enjoy the experience of working with these guys Shaun and Dan are super helpful and very detailed with their info on the many occasions I have dealt with them in the past.

February 21, 2025
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi Raymond,

Thank you for your kind words about Shaun and Dan, we are thrilled to hear you had a positive experience working with them.

We value your feedback and are proud to have such dedicated staff.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Great service. Clear everything step of the way.

March 21, 2025
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi,

Thank you for your kind words.

We're glad you found our service clear and helpful.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

All round good service

Good customer service and service completed early at resonable price with detailed service explanation.

March 17, 2025
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi Peter,

We strive to provide excellent customer service and are glad that our team was able to complete your service early and at a reasonable price.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

The staff made the experience so…

The staff made the experience so pleasurable and went above and beyond to ensure i got a hire car and the vehicle back in the time i needed it. 5 stars all the way

March 12, 2025
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi Pete,

We are thrilled to hear that you had a positive experience and that our staff went above and beyond to ensure your needs were met.

We appreciate your feedback and are glad you were happy with the service you received.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great customer service.

Kerry was friendly and polite, and helpful.
Work on car done timely and efficiently

Only complaint is lack of parking spaces.

March 5, 2025
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi Katrina,

Thank you for your kind words about Kerry and the work done on your car.

We appreciate your feedback regarding parking and will take it into consideration as we strive to improve our customer experience.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Car was in for repair

Car was in for repair, the service department at times difficult to get hold of due to being busy but they always get back in touch and provide 5 star work and overall nice people.

March 4, 2025
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi Michael,

We appreciate your feedback and are glad to hear that you were happy with the quality of the work performed.

We understand that it can be frustrating to get in touch with our service department, especially during busy periods.

We are always striving to improve our communication and will take your feedback into consideration as we continue to enhance our customer service.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, Neil and Rowan were great and got sorted very easily.

February 26, 2025
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi Emily,

We are delighted to hear that you had a positive experience and that our staff was able to assist you.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good communication

February 26, 2025
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi Andrew,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly and professional

Friendly and professional

February 22, 2025
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi Simon,

Thanks for the great rating!

We are always happy to help.
Evans Halshaw Customer Services

Rated 5 out of 5 stars
Evans Halshaw - Citroen York logo

Reply from Evans Halshaw - Citroen York

Hi Ann,

We strive to provide quick, efficient, and friendly service to all our customers.
Evans Halshaw Customer Services

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