I give evanshalshaw York 5 stars for help respect efficiency and airbags quickly fitted whilst we had a coffee made by Rohan on reception car brought to front door of garage for our convenience when... See more
Company replied
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I give evanshalshaw York 5 stars for help respect efficiency and airbags quickly fitted whilst we had a coffee made by Rohan on reception car brought to front door of garage for our convenience when... See more
Company replied
Dealt with Liam who helped us choose our new Peugeot 3008 he was super helpful and knowledgeable and helped us through the whole process keeping us up to date with delivery and pickup even going so f... See more
Company replied
Service was carried out quickly, and well within the agreed timescale. And the customer service staff were pleasant and called me up to let me know when the car was ready to collect. The only (mino... See more
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Very poor service from a team member in the sales team.We went to discuss about a used car we have seen online today, however the very first impression we had from the salesman is that they are not at... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
Centurion Park, Clifton Moor, YO30 4WW, York, United Kingdom
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Very pleased with the work carried out and was notified from start to finish regarding my vehicle

Reply from Evans Halshaw - Citroen York
11th April my wife and I went to look at some cars at the Peugeot dealership near York while looking we met Liam, knowledgeable, friendly, helpful, interesting, approachable were just some of the adjectives I could describe Liam as, we ended up buying the new Peugeot 208 GT,
18th April we pick our car up, through the whole process Liam was there helping us, from the initial meeting to driving away he was only a phone call/email away and always helpful, thank you Liam.

Reply from Evans Halshaw - Citroen York
The service staff , notably "Kerry Hepton" and the mechanics explained the process of the servicing and the MOT and repair of my vehicle were very professional, and i was very satisfied
of the work done ... many thanks to all the team ..... "just make it a bit cheaper next time" ?

Reply from Evans Halshaw - Citroen York
Evans Halshaw York sold me a faulty Hyundai Santa Fe with multiple undisclosed issues. Despite promises from the used car sales manager, repairs dragged on for weeks with poor communication. I'm still paying insurance on an unusable car almost two months later. Shocking customer service and complete lack of accountability. Avoid this dealership at all costs.

Reply from Evans Halshaw - Citroen York
Not pushy and didn't try to hard sell "after products", which was good. Ross was very helpful and my new vehicle is excellent. The car was presented to me very clean both inside and outside.
Only thing - 3 days later when I looked online at their stock (Evans Halshaw Citroen) they had put my previous car up for sale at over £2500 more than they offered me for PX. They told me it was only worth £8250! So that is quite a big mark up they are making or at least in my view anyway! (This will not be Ross's fault by the way and no reflection on him!)

Reply from Evans Halshaw - Citroen York
The process was simple and the people were very accommodating and friendly.

Reply from Evans Halshaw - Citroen York
Drooped me back home and picked me up to collect car

Reply from Evans Halshaw - Citroen York
The service we received from Aaron and Zak has been exemplary. We found the car we wanted and they managed the whole process within 24 hours- just what we needed! We highly recommend Evans Halshaw Citroën York . Thank you.

Reply from Evans Halshaw - Citroen York
Always enjoy the experience of working with these guys Shaun and Dan are super helpful and very detailed with their info on the many occasions I have dealt with them in the past.

Reply from Evans Halshaw - Citroen York

Reply from Evans Halshaw - Citroen York
Good customer service and service completed early at resonable price with detailed service explanation.

Reply from Evans Halshaw - Citroen York
The staff made the experience so pleasurable and went above and beyond to ensure i got a hire car and the vehicle back in the time i needed it. 5 stars all the way

Reply from Evans Halshaw - Citroen York
Kerry was friendly and polite, and helpful.
Work on car done timely and efficiently
Only complaint is lack of parking spaces.

Reply from Evans Halshaw - Citroen York
Car was in for repair, the service department at times difficult to get hold of due to being busy but they always get back in touch and provide 5 star work and overall nice people.

Reply from Evans Halshaw - Citroen York
Very helpful staff, Neil and Rowan were great and got sorted very easily.

Reply from Evans Halshaw - Citroen York

Reply from Evans Halshaw - Citroen York
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