Evans Halshaw - Citroen/Leapmotor Leeds Reviews 

566
TrustScore 4.5 out of 5

4.4

Whitehall Road, LS12 4RJ Leeds, GB


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Rated 4 out of 5 stars

Staff at Evans Halshaw very good and explained what was necessary to me. They kept me informed regarding the servicing of the car and when it passed its MOT. I would definitely recommend them.

Company replied

Rated 5 out of 5 stars

Excellent service, ensured we were looked after, car was managed well and valeted before collection, everything in place to ensure we were legal to take the car away and we were collected from the st... See more

Company replied

Rated 5 out of 5 stars

I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited. Excellent customer service fr... See more

Company replied

Rated 1 out of 5 stars

Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

566 reviews

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4.4

All reviews

(566)

5,575 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Peugeot 5008

Car was collected on Tuesday last week and returned Thursday mid day. MOT and full service with some new front brake pads and other services which were optional. I was always kept informed throughout and was given a very good service. I highly recommend this branch and will be using there services again. Thank you

April 8, 2025
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hello Saira,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you were happy with the service you received and found our team helpful and informative.

We appreciate your business and look forward to serving you again in the future.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service provided

Excellent service from professional staff, who kept me updated regularly on the repairs and service of my car!!!!!

April 12, 2025
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hi Ashley,

We are thrilled to hear that you were happy with the service and communication provided.

We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Customer Service

Great customer service from Arshad in the service team

April 3, 2025
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hi Ian,

Thank you for your kind words about Arshad.

We appreciate your feedback and are glad you had a positive experience.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Daniel was brilliant throughout the…

Daniel was brilliant throughout the whole process of buying my car and all my queries were answered 😊

April 1, 2025
Unprompted review
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hi,

We're thrilled to hear you had a positive experience with Daniel!

It's wonderful to know he was able to answer all your questions and make the car buying process smooth for you.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Citroen Relay Van

Just purchased a Citroen Relay van from Evan Halshaw Leeds. I contacted Andy with my requirements and he was able to offer me a competitive price and a vehicle that was suitable for my needs. The whole process was very easy from quotation to final delivery and Andy kept me in touch every step of the way. Would definitely look to buy from Andy when my next fleet vehicle is up for renewal

March 25, 2025
Unprompted review
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hi Jennie,

We are delighted to hear that you had a positive experience purchasing your Citroen Relay van.

We appreciate your feedback regarding Andy's helpfulness and the smooth process from quotation to delivery.

We strive to provide our customers with excellent service and are pleased to know that we met your expectations.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Great service, customer service was fantastic made to feel at ease

March 19, 2025
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hi Shaun,

We are delighted to hear that you had a positive experience with our service.
Evans Halshaw Customer Services

Rated 4 out of 5 stars

staff very nice

staff very nice, price sadly was not

March 25, 2025
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hi Martin,

We appreciate your kind words about our staff.

We're sorry to hear that the price was not to your liking.

We're always striving to provide the best possible value for our customers.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Just great service all round hence why…

Just great service all round hence why I keep coming back.

March 21, 2025
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hi Andrea,

Thank you for your kind words.

We appreciate your loyalty and are glad you consistently receive great service.
Evans Halshaw Customer Services

Rated 3 out of 5 stars

Communication is a big key

Communication is a big key

March 20, 2025
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hi Gracie,

We appreciate you taking the time to share your feedback.

We understand the importance of clear communication and strive to provide excellent customer service.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Service

Great friend service, definitely be returning for future work

March 15, 2025
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hi,

We appreciate your kind words and look forward to serving you again in the future.
Evans Halshaw Customer Services

Rated 3 out of 5 stars

Already commented

March 3, 2025
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hi Andrew,

Thank you for getting in touch.

We're extremely sorry to see that you had a three-star experience with us - this is not the high standard of service that we strive to deliver.

If there is anything we can help with, please email service.followup@evanshalshaw.com

Kind Regards,
Evans Halshaw Customer Services

Rated 4 out of 5 stars

The staff

The staff. Just disagree with the price

March 6, 2025
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hi Mandy,

We appreciate your feedback and understand your concern about the pricing.

We strive to provide value to our customers and will take your feedback into consideration.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I have had my vehicle serviced and…

I have had my vehicle serviced and mot'd every year since it was purchased from Evans halshaw. The staff are always friendly and polite.always kept informed about any details of work carried out.

March 3, 2025
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hi Alan,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you have had a consistently positive experience with our service department.

We appreciate your loyalty and are glad you find our staff friendly and helpful.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Yearly service

Everyone was attentive and friendly.

February 27, 2025
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hi Janet,

It is wonderful to receive such a positive review!

All the best!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I've used Evans Halshaw twice before…

I've used Evans Halshaw twice before and had lovely reliable cars with no issues whatsoever.
This time I was met by friendly staff who quickly and efficiently sourced out the car I was interested in.
It had a couple of advisories on the last MOT which were immediately sorted without me asking, giving me the assurance that I was receiving a car fully ready to drive without stress, which is what I was looking for.
The collection of the car (done by Jak) was completed at a time most convenient to me, any questions were fully and patiently answered, he went above and beyond to show me the technology in the car and connect my phone etc.
Overall, for worry free motoring I couldn't recommend them more highly.

February 15, 2025
Unprompted review
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hi Julie,

We appreciate your feedback about our friendly staff, their efficiency in sourcing the car you were interested in, and their dedication to ensuring the car was fully ready to drive without stress.

We are also delighted to hear that Jak went above and beyond to make your collection experience convenient and informative.

We strive to provide our customers with worry-free motoring and we are glad that we were able to meet your expectations.

Evans Halshaw Customer Services

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