Staff at Evans Halshaw very good and explained what was necessary to me. They kept me informed regarding the servicing of the car and when it passed its MOT. I would definitely recommend them.
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Excellent service, ensured we were looked after, car was managed well and valeted before collection, everything in place to ensure we were legal to take the car away and we were collected from the st... See more
Company replied
I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited. Excellent customer service fr... See more
Company replied
Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Whitehall Road, LS12 4RJ, Leeds, United Kingdom
- 0113 387 4400
4.4
Excellent
566 reviews
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Great buying experience
Collected my new car today. Everyone I met friendly and helpful. Special
thanks to Josh D he was lovely, made the whole buying experience great. He's got good people skills, an asset to the team.
August 27, 2025
Unprompted review
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Polly,
We're happy to hear that your experience was great and that Josh was helpful during your car collection.
We appreciate your kind words and are glad you enjoyed your experience.
Thanks for the positive feedback!
Evans Halshaw Customer Services
welcoming and friendly
welcoming and friendly - very much a "can I help you?" approach. received the call I was promised to update on progress and discuss work required. No hard sell on advisory work (which I did have done). vehicle ready for collection as arranged.
August 21, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Mr Moses,
We're happy to hear that you felt welcomed and found our team helpful.
It's great to know you appreciated the communication regarding your vehicle's progress and that it was ready as scheduled.
Thank you for your feedback.
Evans Halshaw Customer Services
Berlingo Ad Blue system repair
Service reception staff seemed very knowledgeable and friendly. Feedback and updates was a bit disappointing as I had to call them to find out what the progress was. Great difficulty in contacting Service by phone.
August 18, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi,
We appreciate your feedback and are happy that you found our service reception staff knowledgeable and friendly.
We're sorry you experienced difficulty contacting us and that our updates were not timely.
We will review our communication process to improve.
Evans Halshaw Customer Services
Easy booking in polite agent
Easy booking in polite agent, kept informed as to progress courtesy car ok collection was quick whole process was stress free
August 13, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Pauline,
We're so glad the booking was easy, and the agent was polite.
It's great to hear you were informed of progress, and collection was quick and stress-free.
Evans Halshaw Customer Services
The customer service is very good
The customer service is very good. Clean environment and good clarification on job requirements for the car.
July 4, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Carol,
We're happy to hear that you found our customer service very good and that we clarified the job requirements well in a clean environment.
Evans Halshaw Customer Services
I am very happy
July 30, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi,
We're glad you are happy with your experience.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Stewart,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com
Thank you,
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Claire,
We appreciate you taking the time to leave us a review.
We are so glad to hear you found our staff helpful and polite.
Evans Halshaw Customer Services
Dry accommodating
Great turn around. Ash prioritised me as knew I was busy with work. He also allowed me to work from an office so I had the privacy I needed. I couldn’t have asked for a better experience.
July 7, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Jack,
We're happy to hear that the quick turnaround and Ash were helpful.
We appreciate you letting us know that you had such a positive experience.
Thanks for your feedback!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi John,
We appreciate you sharing your experience with us.
We're glad you found our after-hours service helpful for your commute.
Evans Halshaw Customer Services
The guys at this depot are always…
The guys at this depot are always efficient and courteous.
June 13, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Stephen,
We appreciate you taking the time to share your positive experience.
Evans Halshaw Customer Services
What a disgrace…booked car for health…
What a disgrace…booked car for health check, find the problem and give green light to fixed..guess what? They order the wrong part…week 2-6 of June 2025, came back on Monday 9 of June drop the car.. 11 of June 11:30 had a conversation on phone , yes mate your car will be ready today..went to pick it…they didn’t bother to fix it …it all good when you pay your end. Disgraceful
June 11, 2025
Unprompted review
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Eduard,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com
Thank you,
Evans Halshaw Customer Services
The staff Nathan was helpful and gave…
The staff Nathan was helpful and gave me a lot of professional opinion,.
June 6, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Madie,
We appreciate your feedback and are so glad to hear that Nathan was helpful and offered valuable insights during your visit.
Evans Halshaw Customer Services
Called with a problem with my brakes…
Called with a problem with my brakes within a couple of hours my vehicle was in the workshop having new brakes fitted. What a team at Leeds Citroen
June 7, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Mick,
We're happy to hear that we could resolve your brake issue so quickly.
Thank you for acknowledging our team's efforts and for your positive feedback!
Evans Halshaw Customer Services
Exceptional service
I bought a car from Taz at this dealership last week. He was pleasant and helpful throughout. He also was not pushy which made the whole process so much more enjoyable. When we came to collect he had arranged for some additional insurances which saved us £748. All in all I would thoroughly recommend as a female buyer. Also credit to the branch manager Jak who assisted on Taz’s day off. Thoroughly professional and courteous team.
May 21, 2025
Unprompted review
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello,
Thank you for your great review.
We love receiving positive feedback about our team members! I will ensure that this is shared with Taz and the management team so they know what a great job they’re doing.
Thanks for your recommendation and we hope you enjoy your new car!
Take care,
Evans Halshaw Customer Services
kept us informed at every step,quick…
kept us informed at every step,quick professional staff
May 15, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Anne,
Thank you for your kind words.
We're thrilled to hear you were kept informed throughout the process and that you found our staff to be quick and professional.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Valerie,
We are happy to hear you had a positive experience with our team.
Evans Halshaw Customer Services
fantastic service all round
April 7, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Jamie,
Thank you for your kind words and five-star rating!
Evans Halshaw Customer Services
The staff at the Leeds dealership that…
The staff at the Leeds dealership that i go to
April 22, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi John,
We're glad to hear you've had positive interactions with our staff at the Leeds dealership.
Evans Halshaw Customer Services
Ask for specific staff for a positive experience
Terrible start with a salesman who was unprofessional and asking for fees he said were compulsory which was a lie. Turned up to collect the car (80 mile journey) and agreed work hadn't been completed.
I was about to walk away from the deal when Jak Murphy came out to see me, I was sat in my car about to drive home. Totally different experience and through his professional and honest attitude I made the decision to continue with the car once the agreed work was done, which it was a week later. Jak was in regular communication, along with Keanu.
My honest opinion is that your experience with this dealership will be completely based on who you deal with, which shouldn't be the case but it's a reality of the time that not everyone cares about their customers anymore.
If you get the opportunity, ask for Keanu and Jak.
April 5, 2025
Unprompted review
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Lisa,
We appreciate your honesty and apologise for the initial experience you had, as that’s certainly not the standard of service we strive to provide. We understand how frustrating it must have been to face such challenges, and we are grateful for your patience in giving us the opportunity to make things right.
We’re thrilled to hear that Jak and Keanu were able to restore your trust, and that their professionalism and communication helped ensure the deal was completed to your satisfaction. We will make sure to pass along your kind words to both of them.
Thank you again for your understanding and for choosing us.
Evans Halshaw Customer Services
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