Staff at Evans Halshaw very good and explained what was necessary to me. They kept me informed regarding the servicing of the car and when it passed its MOT. I would definitely recommend them.
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Excellent service, ensured we were looked after, car was managed well and valeted before collection, everything in place to ensure we were legal to take the car away and we were collected from the st... See more
Company replied
I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited. Excellent customer service fr... See more
Company replied
Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Whitehall Road, LS12 4RJ, Leeds, United Kingdom
- 0113 387 4400
4.4
Excellent
564 reviews
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Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello, Darren
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
I HAD TO RING AND FIND OUT WHAT WAS…
I HAD TO RING AND FIND OUT WHAT WAS HAPPENING NOT HAPPY WITH EXPLANATION OF FAULT WHICH COST 260 POUNDS AND IS NOW BOOKED BACK IN FOR 171225 AS EXACTLEY THE SAME
December 9, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services
Pleasant and quick
I was able to work in the customer waiting area while my car was being serviced, it's basically a mini office. I was given regular updates and the process only took 2 hours, which is what I was told when I booked. Overall a pleasant and easy experience.
December 10, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Vanessa, Thank you for leaving us this review. We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership Have a lovely day! Evans Halshaw Citroen Leeds Customer Services
new brakes
had front discs and pads done at Citroen Leeds while we waited and a good price quoted for genuine parts always a friendly welcome from Robbie and Ash on reception.
December 9, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Margaret,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Do not buy from Evans Halshaw Citreon…
Do not buy from Evans Halshaw Citreon Leeds. We were sold a car on 31st January with multiple MOT failures and issues that meant the car was dangerous and undrivable. When trying to have this resolved the team were unapologetic, dismissive, slow and unhelpful. We have had to engage lawyers and even though the rejection was finally agreed on 16th October, we are still waiting on our money. It's now 28th November. Disgusting and outrageous. The upset, distress and inconvenience that has been caused is horrible. You should all be ashamed of yourselves. We even attempted to complain through official channels and this was ignored. Also receiving this email request for feedback when we are still awaiting our money was just ridiculous. Shame on you Evans Halshaw Citreon Leeds.
November 28, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Craig,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at help@evanshalshaw.com and we will ensure to put you in contact with the leadership team.
Thank you,
Evans Halshaw Customer Services
Excellent service
Very polite and professional. Quite on point with explaining how long it takes. And a welcoming waiting erea
November 25, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Sandra,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello David, We appreciate you leaving us a review - thank you! Have a nice day! Evans Halshaw Citroen Leeds Customer Services
Fantastic service from booking my…
Fantastic service from booking my vehicle in to collection of vehicle the staff was Fantastic 5 stars all the way thank you
November 20, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Eric,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at the Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Switch replacement - completed
Prompt check in, quick repair. Quivk check out with paperwork. Even washed car ! Whsts there not to like.
October 22, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Edward,
We're happy to hear that you had a prompt and quick experience with us, including the car wash!
We appreciate your positive feedback and thank you for your time. Evans Halshaw Customer Services
Well once again through my work i had…
Well once again through my work i had to use these dire company. Thought leeds branch would be better than Wakefield. Sorely disappointed. Emergency recall on my work van and got a staff that was totally uninterested. Tolld me maybe middle of dec i could book. Vauxhall say its imperitive to be done. Once again evans halshaw show there distain for customers. But good thing is my company has now gone to perrys and blocked 700 engineers using them. And about time.
October 20, 2025
Unprompted review
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Brian,
We appreciate you bringing this to our attention.
We're sorry to hear about the difficulties you experienced with the recall for your work van and the lack of urgency you encountered.
We'll address this internally to improve our service.
Evans Halshaw Customer Services
Fantastic customer service
Fantastic customer service. They can't do enough first you. They make you feel "seen" and that you matter.
October 7, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Marie,
We're happy to hear that you felt valued and that our customer service made a positive impact.
Thank you for sharing your experience with us!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Mark,
Thank you very much for taking the time to leave us this review!
Our aim is to deliver a positive customer service.
Have a great day!
Evans Halshaw Customer Services
Great dealership who offer excellent…
Great dealership who offer excellent customer service, we've purchased four vehicles within the last year or so and all went smoothly, special thanks to Andy Bell for all his efforts and hard work.
October 3, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello,
We appreciate you taking the time to share your positive experience.
We're glad you enjoyed our customer service and that your vehicle purchases went smoothly.
We value your repeat business and thank you for recognising Andy's efforts.
Evans Halshaw Customer Services
Poor service
THe relay van was requested to receive a software update and has been send back with a a illuminated engine management light with no decent explanation
January 10, 2025
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Andrew,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com
Thank you,
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Elizabeth,
We appreciate you taking the time to leave us this positive review!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Anne,
We appreciate you taking the time to leave us a review, and we're so happy to hear you were kept well informed with our service.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Jennifer,
We're happy to hear that your experience with us was efficient and organised.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Michael,
Thank you for the five stars.
Evans Halshaw Customer Services
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