Staff at Evans Halshaw very good and explained what was necessary to me. They kept me informed regarding the servicing of the car and when it passed its MOT. I would definitely recommend them.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service, ensured we were looked after, car was managed well and valeted before collection, everything in place to ensure we were legal to take the car away and we were collected from the st... See more
Company replied
I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited. Excellent customer service fr... See more
Company replied
Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
Contact info
Whitehall Road, LS12 4RJ, Leeds, United Kingdom
- 0113 387 4400
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Great service
Great service. I had a couple of issues but mark went above and beyond to rectify. Many thanks

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Joshua Bertram-Robb was extremely…
Joshua Bertram-Robb was extremely helpful. He presented excellent customer service and told us exactly what we needed to know. Communication between the team was of a very high standard and this helped to make the overall buying and selling experience extremely stress free. Realistic trade in valuations on used vehicle. Excellent after sales support provided. Would highly recommend.

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
I am shocked…
I am shocked by the standard of work produced by this dealership, which has left me seriously doubting whether the work I’ve paid for has been performed correctly or at all. I feel my own trust has been misplaced by not double-checking their recommendations against my previous paperwork.
After a recent major service including a timing belt and water pump, I discovered the coolant expansion bottle was completely empty. This is a critical safety oversight that risked damage to my engine. This follows a previous incident where an oil filter was left loose after a service, causing a months-long leak.
Most concerningly, my records show I have been billed twice for the same part in less than a year. Despite paying for a new one, the health check I was handed after the work still flagged the part as 'worn'. Their internal systems should have flagged this was a new part, and a proper physical inspection if performed should have confirmed it and questioned it.
I would advise if you use this dealership for services / repairs to verify the work has actually been done and to cross-reference your invoices and health reports. Don’t be afraid to challenge any work advised.

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Was very helpful on phone and in person
They we're very helpful when I called and in person

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Service staff were lovely but my car…
Service staff were lovely but my car wasnt taken in for investigation till 4pm meaning i didnt get my car back till the folling day

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
You could modify the app to let you…
You could modify the app to let you fill the stars fully, otherwise you could end up with 1 star or none at all.

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
A joke 9 months waiting for a part for…
A joke 9 months waiting for a part for a 74 plate van with less than 20k miles on it

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Do not get any EV car from citroen
Do not get any EV car from citroen, you will be told they have a good range and mile as well as battery life, a full battery will not last you more then 70 to 80 minutes, unless you recharge, citroen will charge you for any diagnostics they carry out, which is over £800:00, even if your car is under WARRANTY, please, please keep away from citroen-Evans Hallshaw, check their reviews on EV cars on Tik Tok, if there is any fault with your brand new car that you take from their show room, please check your paper work, itsjust best to stay away from them and Danny who mis-leads you, just do your research on the company before you deal with them.

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







