Motability customer Ignorant staff, poor communication, staff not knowledgeable about procedures or who does what in the showroom. Left waiting after being told to stand at an empty desk, no chairs a... See more
Company replied
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See what reviewers are saying
The hire car was ready and waiting for me Ash fully explained everything in detail and contacted be as soon as my van was ready to collect
Company replied
I was visited Citreon in Leeds recently as I was having problems with my brand new Citreon C4 car, and was attended to by the amazing and phemominal Robbie in the Service section, who would move mo... See more
Company replied
Service was seamless from start to finish. Taz went out of his way to personally pick my new car up from a different dealer to ensure a smoother transition, then kept me updated throughout while the... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Whitehall Road, LS12 4RJ, Leeds, United Kingdom
- 0113 387 4400
4.4
Excellent
547 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Citroen ring road is good team always…
Citroen ring road is good team always service good and looks after our vans properly.
August 6, 2026
Making us feel welcome and looking…
Making us feel welcome and looking after us during our visit
August 5, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Brooke,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
The hire car was ready and waiting for…
The hire car was ready and waiting for me Ash fully explained everything in detail and contacted be as soon as my van was ready to collect
July 29, 2026
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello John,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Motability customer
Motability customer
Ignorant staff, poor communication, staff not knowledgeable about procedures or who does what in the showroom. Left waiting after being told to stand at an empty desk, no chairs available. Someone eventually relunctantly deals with me after im rudely told i should have made an appointment - maybe someone should have said that during the previous week you had the car in, instead of just saying come in anytime!
July 26, 2026
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Melissa,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services
I was seen within minutes of arriving
I was seen within minutes of arriving ! Very friendly and helpful
July 21, 2026
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Used for the last 14 years
Used for the last 14 years, always competitive prices and a customer service above and beyond
July 18, 2026
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Thomas,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
MOT and service.
MOT and service done fast, car came back clean and drives smooth. No fuss.
July 15, 2026
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Ludmila,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Service good, experience bad
Went for a simple service and oil change which went well which is where the positives end. Decided to a MOT without permission then broke my door handle (which they wanted to charge £168 just to investigate the issue) and said it wasn't them. Managers response it's a simple mistake but the mechanics are respectful to vehicles and what there doing. Obviously not if they are performing work without permission and damaging parts(which I have reconnected now)
July 13, 2026
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Good Morning/Afternoon Simon
Thank you for feedback.
We are sorry to hear that you remain dissatisfied with the handling of your concerns and we appreciate your feedback.
This is not the level of customer service that we aim to provide and we apologise that you have not received the experience you expected.
We would welcome the opportunity to review your concerns further and ask if you could please contact our Customer Service team via help@evanshalshaw.com.
Thank you
Evans Halshaw Brand – Customer Services
A very satisfied customer thanks to the amazing Robbie of Citreon Leeds
I was visited Citreon in Leeds recently as I was having problems with my brand new Citreon C4 car, and was attended to by the amazing and phemominal Robbie in the Service section, who would move mountains to keep a customer satisfied. He was very patient, knowledgeable and professional in explaining how to address all the issues I was having with the car. He came out with me and spent tine in the car, and painstakingly went through some important details of how to address all the issues I was having with my brand new car. The car now runs perfectly, thanks to Robbie. I am ever so grateful for his sterling and professional service. What a bright star and fantastic asset he is to his company. Every establishment needs a Robbie!
Dr George Williams
July 10, 2026
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello George,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Wonderful and friendly staff who were…
Wonderful and friendly staff who were very professional when working on my car
July 9, 2026
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Susan,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Great customer service care
July 9, 2026
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Martin,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Patricia,
Citroen will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Sharon,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Brand Customer Services
My vehicle was checked and service…
My vehicle was checked and service inside the time frame All staff were helpgful
July 3, 2026
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Chris,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Cinch,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Excellent customer service
Excellent customer service, very helpful. They proper took care of us, they were so lovely and kind, really appreciated it. Thank you again 😁
June 24, 2026
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
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