Evans Halshaw - Citroen/Leapmotor Leeds Reviews 

560
TrustScore 4.5 out of 5

4.4

Whitehall Road, LS12 4RJ Leeds, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited. Excellent customer service fr... See more

Company replied

Rated 1 out of 5 stars

Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.

Company replied

Rated 5 out of 5 stars

The service centre staff are always helpful and polite. My car was dealt with in a timely and professional manner.

Company replied

Rated 5 out of 5 stars

Service was seamless from start to finish. Taz went out of his way to personally pick my new car up from a different dealer to ensure a smoother transition, then kept me updated throughout while the... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

560 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(560)

5,349 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Used for the last 14 years

Used for the last 14 years, always competitive prices and a customer service above and beyond

July 18, 2026
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hello Thomas,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

MOT and service.

MOT and service done fast, car came back clean and drives smooth. No fuss.

July 15, 2026
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great customer service

Great customer service

July 14, 2026
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hello Ludmila,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 3 out of 5 stars

Service good, experience bad

Went for a simple service and oil change which went well which is where the positives end. Decided to a MOT without permission then broke my door handle (which they wanted to charge £168 just to investigate the issue) and said it wasn't them. Managers response it's a simple mistake but the mechanics are respectful to vehicles and what there doing. Obviously not if they are performing work without permission and damaging parts(which I have reconnected now)

July 13, 2026
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Good Morning/Afternoon Simon
 
Thank you for feedback.
 
We are sorry to hear that you remain dissatisfied with the handling of your concerns and we appreciate your feedback.
 
This is not the level of customer service that we aim to provide and we apologise that you have not received the experience you expected.
 
We would welcome the opportunity to review your concerns further and ask if you could please contact our Customer Service team via help@evanshalshaw.com.
 
Thank you
Evans Halshaw Brand – Customer Services

Rated 5 out of 5 stars

A very satisfied customer thanks to the amazing Robbie of Citreon Leeds

I was visited Citreon in Leeds recently as I was having problems with my brand new Citreon C4 car, and was attended to by the amazing and phemominal Robbie in the Service section, who would move mountains to keep a customer satisfied. He was very patient, knowledgeable and professional in explaining how to address all the issues I was having with the car. He came out with me and spent tine in the car, and painstakingly went through some important details of how to address all the issues I was having with my brand new car. The car now runs perfectly, thanks to Robbie. I am ever so grateful for his sterling and professional service. What a bright star and fantastic asset he is to his company. Every establishment needs a Robbie!

Dr George Williams

July 10, 2026
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hello George,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Wonderful and friendly staff who were…

Wonderful and friendly staff who were very professional when working on my car

July 9, 2026
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hello Susan,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Excellent service

Citreon staff were cortious friendly and very knowledgable

July 6, 2026
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hello Patricia,
Citroen will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Helpful friendly staff

Helpful friendly staff

June 26, 2026
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hello Sharon,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

My vehicle was checked and service…

My vehicle was checked and service inside the time frame All staff were helpgful

July 3, 2026
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hello Chris,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Car service

Everything went like clockwork and we'll satisfied with service.

June 26, 2026
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hello Cinch,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Well looked after by a friendly

Well looked after by a friendly, helpful team.

June 29, 2026
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very helpful. They proper took care of us, they were so lovely and kind, really appreciated it. Thank you again 😁

June 24, 2026
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Friendly service

Friendly service
Keeping the customer updated throughout .

June 15, 2026
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

easy to book the car for service and…

easy to book the car for service and mot
problems priced immediate and carried out the same day
easy collection when complete

June 17, 2026
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hello Steven,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great service

Fast and friendly service, good communication.

June 17, 2026
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hello Patrick,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Josh did an excellent job

Josh did an excellent job, very helpful, friendly service, not pushy like some places can be. Would definitely recommend using there services.

May 30, 2026
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Josh at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 2 out of 5 stars

Work carried out was 2 days late

Work carried out was 2 days late, had to hire car

June 5, 2026
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hi Mark,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great Customer Care for Service and MOT

Very happy with the attention and service received from everyone involved in booking my car in for a service and MOT, collection from my home, updates from mechanics after inspection and advising when car was ready and returned to my home by your driver.

June 2, 2026
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hello Carol,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 4 out of 5 stars

New car

My experience was ok Josh was helpful

June 8, 2026
Evans Halshaw - Citroen/Leapmotor Leeds logo

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Hello David
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Evans Halshaw Brand Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look