I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited. Excellent customer service fr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited. Excellent customer service fr... See more
Company replied
Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.
Company replied
The service centre staff are always helpful and polite. My car was dealt with in a timely and professional manner.
Company replied
Service was seamless from start to finish. Taz went out of his way to personally pick my new car up from a different dealer to ensure a smoother transition, then kept me updated throughout while the... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
Whitehall Road, LS12 4RJ, Leeds, United Kingdom
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Used for the last 14 years, always competitive prices and a customer service above and beyond

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
MOT and service done fast, car came back clean and drives smooth. No fuss.

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Went for a simple service and oil change which went well which is where the positives end. Decided to a MOT without permission then broke my door handle (which they wanted to charge £168 just to investigate the issue) and said it wasn't them. Managers response it's a simple mistake but the mechanics are respectful to vehicles and what there doing. Obviously not if they are performing work without permission and damaging parts(which I have reconnected now)

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
I was visited Citreon in Leeds recently as I was having problems with my brand new Citreon C4 car, and was attended to by the amazing and phemominal Robbie in the Service section, who would move mountains to keep a customer satisfied. He was very patient, knowledgeable and professional in explaining how to address all the issues I was having with the car. He came out with me and spent tine in the car, and painstakingly went through some important details of how to address all the issues I was having with my brand new car. The car now runs perfectly, thanks to Robbie. I am ever so grateful for his sterling and professional service. What a bright star and fantastic asset he is to his company. Every establishment needs a Robbie!
Dr George Williams

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Wonderful and friendly staff who were very professional when working on my car

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
My vehicle was checked and service inside the time frame All staff were helpgful

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Excellent customer service, very helpful. They proper took care of us, they were so lovely and kind, really appreciated it. Thank you again 😁

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
easy to book the car for service and mot
problems priced immediate and carried out the same day
easy collection when complete

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Josh did an excellent job, very helpful, friendly service, not pushy like some places can be. Would definitely recommend using there services.

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Very happy with the attention and service received from everyone involved in booking my car in for a service and MOT, collection from my home, updates from mechanics after inspection and advising when car was ready and returned to my home by your driver.

Reply from Evans Halshaw - Citroen/Leapmotor Leeds

Reply from Evans Halshaw - Citroen/Leapmotor Leeds
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