Evans Halshaw - Dacia Middlesborough Reviews 

66
TrustScore 3.5 out of 5

3.7

Newport Road, Cannon Park, TS1 5JP Middlesbrough, GB


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Rated 5 out of 5 stars

What a great experience very smooth excellent service. Being disabled you have to get your choice of car right first time. Colleen showed me my options fully this is my second Dacia so I already ha... See more

Company replied

Rated 2 out of 5 stars

We received a re-call for our 2025 Clio, stating the fuel pump may fail causing a breakdown. After calling to book it in, we were told, we're really busy, it'll be at least a month. If it breaks down,... See more

Company replied

Rated 5 out of 5 stars

Awesome- Thanks Tom, sorted us out with a great pre-loved car that is barely run-in at a cracking price. Great experience buying my third car in the last 10 years from here, just reluctantly tra... See more

Company replied

Rated 5 out of 5 stars

Colleen from motability was absolutely fantastic. She went through our options in great detail and was very supportive. She kept us updated an our car order and explained everything in great detail. S... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Newport Road, Cannon Park, TS1 5JP, Middlesbrough, United Kingdom

  • 01642 757500

3.7

Average

TrustScore 3.5 out of 5

66 reviews

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3.7

All reviews

(66)

5,596 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tom Brown Cannon Park Great customer service excellent advice…

Great customer service excellent advice not pushy given time to sit down and discuss options for our new car very helpful and trustworthy would highly recommend and would go back and deal with Tom again

July 10, 2024
Unprompted review
Evans Halshaw - Dacia Middlesborough logo

Reply from Evans Halshaw - Dacia Middlesborough

Hello Jayne,

Thank you for taking the time to leave this review!

We are delighted to hear you had a positive experience and found the advice you received from Tom helpful and trustworthy.

Thank you again for your review and recommendation.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Recently I bought a car from Evans…

Recently I bought a car from Evans Halshaw and they went above and beyond to get me the car I wanted. From Salesman to business manager they secured me a great deal and in no time I was driving away with my desired car. I’m very appreciative of everything they did and their communication with it all.

June 21, 2024
Unprompted review
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Reply from Evans Halshaw - Dacia Middlesborough

Hi Joshua,

We are thrilled to hear about your positive experience.

It's wonderful to know that our team was able to help you find the perfect car and provide excellent service throughout the process.

We appreciate your kind words and are committed to providing a great experience for all our customers.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Awesome- Thanks Tom

Awesome- Thanks Tom, sorted us out with a great pre-loved car that is barely run-in at a cracking price.
Great experience buying my third car in the last 10 years from here, just reluctantly traded in my 14 plate Dacia Logan diesel, a lot of fond memories in that car which had absolutely no business lasting and driving as well as she did, quality vehicle with a ridiculously good price point to performance (zero road tax anyone?)
Looking forward to us making more memories in my 18 plate Sandero (for my daughters first car).
Awesome dealership full of spot on people.
Cheers Tom and Dacia/Renault Evans Halshaw Cannon park, Middlesbrough.
Matt and Jeannine Mills

May 9, 2024
Unprompted review
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Reply from Evans Halshaw - Dacia Middlesborough

Hello Matt and Jeannine,

Thank you so much for your kind words!

We are so happy to hear that Tom was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

TOP SERVICE,

Tom Brown was salesman looked after us at Evans.Halshaws. Middlesbrough never under pressure to buy car at any time explained all about car we purchased and all service packages available ect
collected car and it was perfect one of nicest people
you could meet evan connected my phone to car
Thanks Tom. Alma/Colin

April 17, 2024
Unprompted review
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Reply from Evans Halshaw - Dacia Middlesborough

Hello Colin,

A huge thanks for taking the time to rate your recent experience with us.

Tom and the management team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Definitely recommend

Great place , and great staff . I ve just finalised a car purchase with Tom Brown ,with a great price on a part exchange ! , excellent service , and very friendly and professional, nothing was too much trouble ..Would definitely recommend this sales person and company to purchase a car ..

February 15, 2024
Unprompted review
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Reply from Evans Halshaw - Dacia Middlesborough

Hi Elizabeth,

Thank you for taking the time to leave a positive rating.

It's great to hear such positive feedback and we will ensure that this is shared with Tom*. We really appreciate your recommendation and hope to see you again!

Have a lovely day,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service from James Walton

Great service from James Walton. Regular updates on collection of vehicle. Very informative on vehicle we purchased and no hassle, completed all paperwork.

February 12, 2024
Unprompted review
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Reply from Evans Halshaw - Dacia Middlesborough

Hello Alex,

Thank you for your kind review.

We're really pleased to hear that James gave you a 5* experience! We will ensure that your lovely feedback is shared with him and we look forward to seeing you again.

Have a great day,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Yay Tom :D

Tom was super friendly and helpful made the experience of buying my first car super relaxing and fun!

February 7, 2024
Unprompted review
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Reply from Evans Halshaw - Dacia Middlesborough

Hi Tyler,

Tom loves receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Service at Evans Halshaw great yet…

Service at Evans Halshaw great yet again. James Walton helped me choose my new car, get everything sorted out and then showed me everything I needed to know to set off this morning. I could not be happier. Thanks 🙏🏻

February 7, 2024
Unprompted review
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Reply from Evans Halshaw - Dacia Middlesborough

Hi Nina,

Thank you very much for the 5* review!

James values your feedback and take pride in providing the best possible customer service!

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Olly was very helpful and the sale went…

Olly was very helpful and the sale went smoothly

December 13, 2023
Unprompted review
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Reply from Evans Halshaw - Dacia Middlesborough

Hi Debbie,

Olly will appreciate you leaving this a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

This is the 3rd Dacia I have bought…

This is the 3rd Dacia I have bought from Evans Halshaw. It has always been a pleasure dealing with the staff - always a great experience. Jack and Colleen have been great. Great service great car

October 31, 2023
Unprompted review
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Reply from Evans Halshaw - Dacia Middlesborough

Hi Louise,

Thank you for giving Middlesbrough such a great review!

It really means a lot to us.

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

No pressure sales. Very helpful and patient. Easy access. Spoke to Jack Marston directly on a number of occasions, very helpful. Everything explained well. Great service.

October 25, 2023
Unprompted review
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Reply from Evans Halshaw - Dacia Middlesborough

Hello Raj,

Thank you for the positive review!

I will be sure to share it with Jack at the Dacia dealership in Middlesbrough.

Take care!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

purchase of dacia duster expression

Jack was really helpful and knowledgeable with a great personality and it was a pleasure to do business with him in the purchase of our new dacia duster expression. Fred and Viv.

October 13, 2023
Unprompted review
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Reply from Evans Halshaw - Dacia Middlesborough

Hi Fred and Viv,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Jack.

Enjoy your day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent friendly staff

Excellent friendly staff, very helpful and Jack advised us on what model car would be suitable for our requirements.

September 1, 2023
Unprompted review
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Reply from Evans Halshaw - Dacia Middlesborough

Hi Gemma,

Thanks so much for the review!

Jack and the management team take pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Happy customers

We were made to feel very welcome and felt really relaxed and at ease from the start.
We signed up for a mobility car with the guidance and support from Jack Marston.He made the whole process very smooth and stress free
Would highly recommend .
Thank you.

July 19, 2023
Unprompted review
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Reply from Evans Halshaw - Dacia Middlesborough

Hi,

Thank you so much for reviewing your recent experience with Evans Halshaw.

It’s great to hear you’ve had a positive experience.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great customer service

Great customer service. Listened to what I was wanting and drive away in a brand new car a week later. Second time of using and not disappointed. Special thanks to Jack.

July 17, 2023
Unprompted review
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Reply from Evans Halshaw - Dacia Middlesborough

Hi Sue,

Thank you for giving the Middlesbrough dealership such a great review!

It really means a lot to us.

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Absolutely brilliant service and such a…

Absolutely brilliant service and such a quick turnaround, helpful and friendly staff made it such a breeze.

July 12, 2023
Unprompted review
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Reply from Evans Halshaw - Dacia Middlesborough

Hi Ryan,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great experience from start to finish…

Great experience from start to finish from Evans Halshaw, Middlesbrough. This was my first time purchasing a car online, which I was nervous about and also the first time purchasing a car from Evans Halshaw. I was worried as I wasn’t able to physically go into the showroom to see the car as I live in Glasgow and the car was in the Middlesbrough showroom. My mind was quickly put to rest as Tom arranged a video of the car to be sent to me and then arranged a Teams call to go through everything, the process was seamless and pain free.

Tom exceeded my expectations, nothing was a bother, he kept me fully informed on the delivery date of my new car and even called the day after to check that everything went well with the delivery, which it had. The delivery driver called me with an ETA and arrived when he said he would, he was friendly and professional, the full experience was great and I would highly recommend
Evans Halshaw to anyone looking for a new car, don’t be be afraid to purchase online as Evans Halshaw will look after you as if you walked into their showroom.

Evans Halshaw you’ve got your customer service spot on and Tom Brown is an absolute credit to you.

June 24, 2023
Unprompted review
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Reply from Evans Halshaw - Dacia Middlesborough

Hello Gordon,

We are happy to see that your recent visit to Evans Halshaw has been a positive one!

The dealership is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service with Neil lacy

Excellent service with Neil lacy, I’m over the moon with my new car. 5 star experience :)

May 26, 2023
Unprompted review
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Reply from Evans Halshaw - Dacia Middlesborough

Hi Katie,

At Evans Halshaw we sincerely value your review.

Thanks for such a positive rating!

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great experience

Had a lovely experience purchasing our new Dacia Duster from Evans Halshaw Middlesbrough. Ordered over the phone with Jack new car sales who explained everything clearly to us, after completing the order everything was confirmed and signed by email making this process a lot easier due to us being of an older age. Emails came randomly keeping us updated on the order and arrived just about when advised it would. We arranged collection with Jack and he made our experience in the showroom on collection special as this would be our last purchase of a car and a big birthday gift for my husband. Thank you Jack everything is going really well but we know you would help us out if we needed anything doing after our purchase. Thank you Evans Halshaw and particular thanks to Jack in the Middlesbrough branch 😊

April 26, 2023
Unprompted review
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Reply from Evans Halshaw - Dacia Middlesborough

Hi Deborah,

Thank you so much for taking the time to review your experience with us.

We are absolutely thrilled that you have rated us so highly!

Kindest regards.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good car from a good dealership

Needed to buy a new auto Duster from stock and Evans Halshaw in Middlesbrough had a few in. Colleen and Neil were very helpful, not pushy and after a quick test drive we bought a white Expression model. Happy customers.😊

April 26, 2023
Unprompted review
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Reply from Evans Halshaw - Dacia Middlesborough

Hello Chris,

At Evans Halshaw we sincerely value your review.

Thanks for such a positive rating!

Take care,
Evans Halshaw Customer Services

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