Evans Halshaw - Ford and MG Hull Reviews 

178
TrustScore 4 out of 5

3.8

Priory Way, HU4 7DY Hull, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have recently purchased an MG4 from MG Evans Halshaw in Hull. The sales guy Simon Hewitt was great to work with, ensured I had a good experience all the way through, making time for me to test drive... See more

Company replied

Rated 5 out of 5 stars

Always kept informed when having work done, the only problem was parking at Priory Park in Hull, but they're extending the car park now so should no longer be a problem

Company replied

Rated 1 out of 5 stars

Van went in for cambelt replacement picked up broke down with engine noise got back, broke again with engine rattling, been in there now for 7 weeks not even looked at it, still not got van back, no c... See more

Company replied

Rated 5 out of 5 stars

Evans Halshaw Ford at Hessle carried out the required servicing and MOT. The lady receptionist was polite, helpful and knowledgeable and as usual, all the work done was thorough. Very happy with th... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Priory Way, HU4 7DY, Hull, England, United Kingdom

  • 01482 324234

3.8

Great

TrustScore 4 out of 5

178 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(178)

5,431 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No pushy sales

I had recently bought a Ford ST from Evans Halshaw hull. Cam was quick to help me with any enquiries I had and initially taken a video of the car I was looking at. The service was super fast.

I had previously dealt with another Ford dealer and enquired about a similar car, but unfortunately received nothing but countless calls and they never actually answered my initial enquiry. On the contrary, Cam and his team at evans Halshaw was friendly, quick to help and most importantly not pushy. This really refreshing and helped me make my decision a lot quicker.

Cam had also supplied me with his personal number incase I had any further enquiries (after the purchase) with the car tech etc and reassured me that nothing is a silly question.

I cannot praise Cam and his team at hull more. Thank you!

March 23, 2024
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hi Jake,

Thanks for the review.

I am very pleased to hear that Cam provided you with a 5* experience!

I will ensure your feedback is passed onto Cam and the leadership team so they know what a great job they are doing!

Thank you again and enjoy your new vehicle!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I visited the Ford dealership today and…

I visited the Ford dealership today and was looked after by Mike, he found the perfect car for me and guided me through the full process, it was, for once, a pleasant experience and I felt under no pressure at all. I’ll certainly be recommending Mike to all of my friends and relatives.

March 24, 2024
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hi Emma,

Thank you for taking the time to leave us this fantastic review!

Mike strives to provide excellent customer service at the Ford dealership in Hull.

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Bought a car with Nick at evans halshaw…

Bought a car with Nick at evans halshaw in hessle. Nick was very helpful, informative and would highly recommend. Nick was patient with us and explained everything in lots of detail. Very happy with my new car.

March 22, 2024
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hi Katie,

We’re glad to know you had an excellent experience here with us.

We love to hear when our staff are doing a great job, so it's wonderful to hear that Nick was so helpful and informative!

We’re very grateful for your recommendation.

Best wishes,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Mike Coggan - Top Man!

Recently had a fantastic buying experience with Mike Coggan, he found the perfect car for us and made the whole process stress free and enjoyable. Wouldn’t go anywhere else to buy a new or used vehicle. Keep up the great work!

March 17, 2024
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hi Jon,

Thank you very much for giving us five stars, that's amazing.

We're so happy Mike delivered a great service for you.

Take care and enjoy your car.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great Experience

Only dealership I’ve ever been too where they weren’t pushy. Mike helped me find a car that suited my needs and talked me through the whole process. Would highly recommend this place to anyone needing a new or used car.

March 13, 2024
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hello Ash,

Thank you so much for taking the time to review your experience with us.

Mike will be absolutely thrilled that you have rated them so highly!

Kindest regards.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Had a fantastic experience today

Had a fantastic experience today, properly looked after and for once enjoyed my car dealership experience. Highly recommended.

March 17, 2024
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hello Michael,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Top Customer Service

Amazing service from the team especially Mike, more than happy to go above and beyond.

March 4, 2024
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hi Luke,

Mike loves receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

The salesman, Cameron, who dealt with us was lovely. He was so patient and helpful. He took his time to explain everything to us, we never felt rushed. We are delighted with the car. I would recommend Evans Halshaw to anyone. The service we received was second to none.

February 21, 2024
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hi Jan,

A huge thanks for taking the time to rate your recent experience with us.

Cameron and the management team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Car sale

Mike c was reccomended to us by a friend. We went to him when we needed a car as soon as possible. Mike was very helpful and nothing was too much. We will be going back to Mike for the next car!

February 13, 2024
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hi Emily,

Thank you so much for taking the time to review your experience with Evans Halshaw and Mike.

We are absolutely thrilled that you have rated us so highly!

Kindest regards.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Went to the Hull Branch to test drive a…

Went to the Hull Branch to test drive a car for my daughter. Mike Coggan was brilliant, very patient, let myself and daughter test drive the car. Explained the car in detail and no pressure sales.
Made the experience so nice. Would definitely deal with Mike and Evans Halshaw again.

January 23, 2024
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hi Joanna,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Mike.

We hope to be of service to you again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Mike was a star

Mike was a star, thank you

January 12, 2024
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hi Rebecca,

Mike will appreciate this positive review.

Thank you, and happy motoring!
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Bought a 2013 Mazda 6 2 months ago

Bought a 2013 Mazda 6 2 months ago. Started having issues straight away on my way home from the dealer... Been repaired 3 times and it's still not right. Feels like it's been at their repair depot for half of the time I own it. Now it's being repaired by Mazda, as they have better equipment. Communication is patchy at best. They say I need a new gearbox... Been without a car for 2 weeks now.

January 5, 2024
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hi Mateusz,

Thank you for taking the time to review.

I’m sorry that you haven’t been fully satisfied with your visit. I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Mike was super helpful despite hand…

Mike was super helpful despite hand over being early morning, very informative and clear when talking about the car and contracts!!

January 5, 2024
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hi Kyle,

Mike will appreciate you leaving this a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good buying experience

Just bought a used car from Mike a true gentleman who goes out of his way to help. Took the time to show me the car and all the gadgets. Good customer care is always a big part of the buying process for me.

December 31, 2023
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hi Clare,

Thank you so much for taking the time to review your experience with us.

Mike will be absolutely thrilled that you have rated them so highly!

Kindest regards.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Needed a car asap

Went to look at a car hoping to have it with in a couple of days .. Mike was absolutely amazing helpful .. nothing was to much for him answed everything we ask.. showed us several cars .. and even better we actually got the car same day . Mike's after care is exactly the same as before we bought the car always happy to help .. knows his car would highly recommend evenshalshaw especially Mike the sales rep .. brilliant all round ..

December 2, 2023
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hello Jayne,

Thank you so much for the review.

We're thrilled that you had such a positive experience with Mike.

We hope that you'll consider us again in the future.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Five star service

An extremely pleasant experience in buying a car for my son. Mike was professional yet very friendly, easy to talk my concerns through, no hard upselling, just a concise explanation of the elements. He graciously picked me up at the station when I arrived to collect the car. Five star service!

November 28, 2023
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hi Amelia,

At Evans Halshaw we sincerely value your review.

Thanks for such a positive rating!

Take care,
Evans Halshaw Customer Services

Rated 2 out of 5 stars

Bought a van from this dealership in…

Bought a van from this dealership in March, everything was great up to the point of vehicle service history. Still trying to sort it out and totally gave up with the dealership regards this matter. I have a list of emails from March regards this which I think is very poor after sales care. I have recently contacted Ford Customer support who have been following it up and have thankfully been superb. But this shouldn't be the case, as this should have been all sorted and checked at hand over . Really poor after service from them and no response from them on my last email to Steve the sales man, who really just seems to want to blame the service department and brush it off as there problem and not deal with it when in fact as far as I am concerned this should have all been in order on pick up, and maybe spent a bit of time to set up the Ford app with you customer service.

March 24, 2023
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hi Christian,

Thank you for your review.

We're very sorry to hear that you haven't had a positive experience. We appreciate your disappointment with this and it isn't the level of customer service that we aim to provide.

I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Mike is the absolute best car salesman…

Mike is the absolute best car salesman I’ve ever had the pleasure of dealing with, from here on I’d never deal with anyone else than him! If I could give 10 stars I would!

October 27, 2023
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hello Stuart,

Thank you for your kind review.

We're really pleased to hear that Mike gave you a 5* experience! We will ensure that your lovely feedback is shared with him and we look forward to seeing you again.

Have a great day,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic Experience

I purchased my Mustang Mach-1 from Michael and I must say the experience was exceptional.
From first contact I was given all the information about the car in a professional yet friendly manner, prompt videos of the car, concise answers therefore making me feel comfortable in dealing with Evans Halshaw as the majority of the transaction was based on not seeing the car ( Belfast v Hull )
Michael made my trip from Belfast to Hull an investment in time for such a great car, collecting me from the train station, having all paperwork ready to sign and getting me underway. The transaction was prompt and smooth. Handover was also aided by Cameron, another gentleman alongside Michael to deal with ( assets to the dealership ).

I can fully endorse this dealership and hope to deal with them again in the near future

October 3, 2023
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hi Peter,

Thank you so much for your kind words!

We are so happy to hear that Michael was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Evans Halshaw Customer Services

Rated 1 out of 5 stars

I bought a van from the hull branch and…

I bought a van from the hull branch and I’m furious with the after care . Within two days there was a loud grinding noise coming from it . I took it to a local garage and upon investigation it had barely any break pads left on the rear which resulted in a cost from myself for rear pads and discs .

A few days later I noticed the side door doesn’t lock on the central locking .
A couple of days after the engine management light came on and the vehicle went into limp mode .
Again into the garage and was diagnosed with injectors .

I phoned evens halshaw Manchester, they booked it in on a Wednesday to be fixed under the evens halshaw warranty . I phoned later that day and they hasn’t started the work as they was waiting for authorisation from hull branch .

Five days later they’re still squabbling with hull branch to authorise it , they said they don’t need to , Manchester said they do and I’m stuck in the middle unable to do my own jobs who have all been pushed back . I’m on the phone to them 10 times a day and they tell me lies that they spoken to Manchester when they haven’t . It’s absolutely ridiculous that I have these problems after only owning the van 16 days and 8 of those it’s been sat in the garage . I will never ever buy a vehicle from this company again .

As I type this im still in the same position as I was five days ago with no authorisation and no van . AVOID !!!

October 16, 2023
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hi Stuart,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look