Evans Halshaw - Ford Blackburn Reviews 

Flawless service.. thank you team for my daughters new car!! Will be back in a couple years

I would definitely recommend anyone who is thinking of buying a car or just visiting to ask for Jason at the Blackburn Branch.

He made our process smooth and his service is extremely professional, this is the main reason I am purchasing my SECOND car from him.

Thank you so much Jason at the Blackburn branch

Fantastic customer service from Jason, our car salesman. Really took the time to listen to our requirements so we could find the perfect car for us. Would recommend anyone to go to Evans Halshaw in Blackburn.

I bought a vehicle a couple of months ago. My sales advisor was very knowledgeable and took their time to ensure I was happy with all the monthly payments along with the additional products they offer. I would highly recommend evans halshaw for your next car buying experience.

always a great service

Fantastic customer service from Jayson, our car salesman. Really took the time to listen to our requirements so we could find the perfect car for us. Would recommend anyone to go to Evans Halshaw in Blackburn. Huge thanks Jayson!

Sam Thorp has been great taking me through the journey of buying my Ford Puma. Explained everything very well and was very friendly. Made the whole experience a joy!

Jayson's helpful nature and professionalism was second to none. Thank you for a very smooth transaction and for finding me the perfect car!

Staff nice to deal with. All questions answered honestly.

Many thanks the Evans Halshaw Team at Blackburn in particular Ivor Stewart who looked after us. He went through all the documents with us explaining as he went. He has excellent customer skills and made it all seem easy even though we one or two hiccups! Thank you.

Great costumer service from Jayson from start to finish. Very happy with our new family car.

I am disappointed to rate this experience with even one star. Unfortunately, the service provided was far below expectations, lacking honesty and integrity. I strongly advise avoiding this dealership if you value your time and money.

Initially, I received an online quotation from Evan Halshaw to sell my car for £11,032, factoring in minor chips on 4-5 panels. Considering this fair price and seeking convenience, I booked an appointment at the Blackburn branch. However, after reading reviews, I called ahead to inquire about the potential of the price being knocked down as I would need to bring my two young children (aged 4 months and 18 months) with me. I was assured that the online valuation should remain consistent as long as I was honest when describing the condition online, I still allowed for a £500 variance and proceeded with the appointment.

Upon arrival, I encountered an indifferent attitude. Once my car had been inspected, I was smugly informed by the sales representative that the offer was only £9500, a significant £1500 reduction with very little explanation provided. Requesting to speak with the manager, I questioned the discrepancy between the online quote and the offered price, to which the manager cited "fluctuating markets." While I understand market changes, a £1500 difference seemed excessive. I asked if my description when getting the online quotation was accurate, the Manager agreed and they had not found any other problems/damages with the car.

To illustrate my frustration at the ludicrous offer, I shared competing offers from carwow that I had received that morning, including one from Evan Halshaw's Wigan branch for £10,400, and another for £10,650. All the Manager could say at this point was that the other dealerships obviously haven’t done their research. It's frustrating to have placed trust in their service, only to waste time and inconvenience myself, my children, and a friend who accompanied us so I could get home after selling the car. Regrettably, I cannot recommend this dishonest company based on my experience.

It seems that their tactic is to get you in to the dealership with their inviting valuations and then chip you down for no reason once you’ve gone to the effort to get there.

I hope nobody else gets stung like I have

Fantastic and a pleasure with

Van taken in and not repaired was advised to take it away with the faults and come back a week later. We told them we needed a hire vehicle again and was provided with a small car not suitable to get our tools in. Also had no fuel in the hire vehicle we were given. Getting through to them on the phone is a nightmare constantly ringing out.

Excellent service and customer support on all queries and problems.

Friendly and engaging staff.

Especially Ellie the service desk girl who dealt with me, polite and helpful when I got my dates mixed up with car service. Next owner of a green focus ST.

Matt who sold me my car is an example employee in terms of customer engagement, Genuine and goes beyond to know more about you making you feel comfortable. Gives me advice on on vehicles and potential choices. Overall top guy will be a returning customer.

Was charged twice for MOT, when compared to the quote I was given through BookMyGarage.

BookMyGarage quote:

MOT: £34.99, Service: £154.33, Total to pay £189.32

Evans Halshaw charged:

MOT: £34.99, Service: £189.32. Total: £224.30

Still waiting on a resolution.

Just bought a car from evans halshaw at the Blackburn dealer was met by Nick Samworth who came straight to us listened what we needed talked through our options picked a car went back day after drove away we had a lovely experience he was very friendly professional and explained everything to us could not be any happier 😀

Well done Nick 👏

My previous cars finance was coming to an end. Jayson Wilcock at ford Blackburn helped through the whole process of my choices re-finance the previous car or choose to pay a balloon payment or finance a new car. He made it an easy and smooth process, talked me through all my options and I walked away happy with my new car and new nicely priced finance.