I had booked an MOT test at bury branch.prior to attending the cover in the boot of my car caught on luggage and pulled off the cover around the rear window.i called into the garage and waited nearly... See more
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Receptionist was lovely and was expecting me. Said she would ring when car was ready and she did. All went smoothly. the only slight issue was the video of the service engineer looking at car came w... See more
Company replied
I recently bought a Mini Convertible from Evens Halshaw, Bury, in exchange for an older model of the same car. The service I received from Elan was exceptional. He was friendly, polite, respectful &... See more
Company replied
I purchased a used Ford Puma from this dealership just over a week ago. Elan talked me through the process and provided reassurance throughout. He was so patient and incredibly professional - he m... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Crostons Road, BL8 1AA, Bury, United Kingdom
- 0161 764 5454
4.3
Excellent
453 reviews
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A******* To The girls in Service
The girls in Service, Claire, Karen and Chantelle were absolutely amazing with me, kind, patient, thorough, customer care was A***** and Through a very tricky lengthy engine issue, they persevered and pulled out all the stops for over 18 months of unidentified faults to fix many aspects of the engine. I cannot thank the girls enough for believing in me and going to the ends of the earth to fix my car. Thankyou wholeheartedly from JMcDade
November 11, 2024
Unprompted review
Reply from Evans Halshaw - Ford Bury
Hello Jeanette,
We are so pleased to hear about your positive experience with our team.
We appreciate your kind words about Claire, Karen, and Chantelle.
Their dedication to providing excellent customer service is truly commendable.
We are proud of their perseverance and commitment to resolving your engine issue.
Evans Halshaw Customer Services
Excellent customer service from…
Excellent customer service from Chantelle from the service department. Very polite and friendly. Kept me updated on the progress on the audi a3.
November 6, 2024
Reply from Evans Halshaw - Ford Bury
Hi Ayub,
We're thrilled to hear about your positive experience with Chantelle.
It's wonderful to know that she provided excellent customer service and kept you informed throughout the process.
Evans Halshaw Customer Services
Excleeent service espicially using a LOT of emailsThe lady who helped me Leigh Rennie did…
The lady who helped me, Leigh Rennie, did a first class job and after a few minor problems we concluded the deal quite satisfactorily
November 3, 2024
Reply from Evans Halshaw - Ford Bury
Hi Gerald,
We are happy to see that your recent visit to Evans Halshaw was a positive one!
The dealership is always available for any assistance that you may need. We will ensure that your kind feedback is shared with Leigh and the team.
Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Bury
Hello James,
Thank you very much for taking the time to leave us this review!
Our aim is to deliver a positive customer service.
Have a great week!
Evans Halshaw Customer Services
Friendly staff, No pressure selling.
The staff I dealt with were very helpful. Answered all questions, allowed a test drive on my own, Follow up service for replacement part very promptly dealt with. Very impressed.
October 31, 2024
Reply from Evans Halshaw - Ford Bury
Hello David,
Thank you for your kind words.
We are delighted to hear you had a positive experience with our team and appreciate your feedback.
Evans Halshaw Customer Services
Complaint filed 05/11/24
Complaint filed 05/11/24 - Poor service and after service on used car
October 25, 2024
Reply from Evans Halshaw - Ford Bury
Hi,
Thank you for getting in touch.
We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@evanshalshaw.com
Kind Regards,
Evans Halshaw Customer Services
I bought a car from Evans Halshaw
I bought a car from Evans Halshaw - Ford Bury. Steve Thompson (sales) was fantastic from start to finish. He made us feel very much at ease whilst we navigated our way through the buying and part exchange process, such a friendly and approachable guy. I wouldn’t hesitate in recommending Evans Halshaw- Ford Bury to anyone in the early stages of purchasing a vehicle. I’m very happy with my nearly new vehicle and even happier with the excellent service I received. Well done Bury team.
October 30, 2024
Unprompted review
Reply from Evans Halshaw - Ford Bury
Hi Jimmy,
Thank you for your kind words!
We are so pleased to hear that you had a positive experience with us.
We appreciate you taking the time to share your feedback.
We strive to provide our customers with the best possible service and we are delighted to hear that you found Steve to be friendly, knowledgeable and helpful.
Evans Halshaw Customer Services
Friendly service
As I had completely forgotten my service and phoned up an hour late the lady on the other end was so friendly and said no problem Mr Osborne just bring it down now. Great as I was thinking it would have been cancelled
October 25, 2024
Reply from Evans Halshaw - Ford Bury
Hello,
We appreciate your kind words about our team's helpfulness.
We strive to provide excellent customer service and are glad you had a positive experie.
Evans Halshaw Customer Services
Good Service
Car was ready on time but required a new brake caliper which had to be ordered, ready next day before noon. Pleasant and polite staff, good service.
October 24, 2024
Reply from Evans Halshaw - Ford Bury
Hi,
We appreciate your kind words about our staff and the service you received.
We're glad to hear that your car was ready on time and that you found our team to be pleasant and helpful.
Evans Halshaw Customer Services
That I didn't have to take my car to…
That I didn't have to take my car to them as a guy came to my house for it and brought it back when the job was completed!
October 22, 2024
Reply from Evans Halshaw - Ford Bury
Hi Michael,
We appreciate you taking the time to share your experience.
We're glad to hear that you found our service convenient.
Evans Halshaw Customer Services
Both Neil and Cieran were fantastic
Both Neil and Cieran were fantastic. Love my new car 😀
October 7, 2024
Reply from Evans Halshaw - Ford Bury
Hi Claire,
It's wonderful to know that you're happy with your new car and that Neil and Cieran were so helpful.
Evans Halshaw Customer Services
Friendly & helpful
Elan was friendly, helpful, polite and thorough. He explained everything clearly and patiently, and helped me set up the electronic aspects of the car (since I was totally unfamiliar with them). The car was impecccable having just being valetted. Good price too.
October 12, 2024
Reply from Evans Halshaw - Ford Bury
Hello,
Thank you for your kind words.
We're delighted to hear you had such a positive experience.
We appreciate your feedback and are glad you found Elan so helpful.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Bury
Hi,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Elan the young in service used car sales rep
Elan the used car sales gentleman was very amenable and worked hard to find you the car you wanted and listened to any concerns and removed them without quibble. He also went through the car to explain all functions. A pleasure to have dealt with and I would like to say thank you.
September 27, 2024
Unprompted review
Reply from Evans Halshaw - Ford Bury
Hi Paul,
Thank you for your kind words about Elan.
We are delighted to hear that he was able to help you find the car you were looking for and that you found him to be amenable and helpful.
We appreciate your feedback and are glad you had a positive experience.
Evans Halshaw Customer Services
top notch service
the sales person was extremely polite and helpful which is great that's why i have been a customer for many a year
September 30, 2024
Reply from Evans Halshaw - Ford Bury
Hi Paul,
Thank you for your kind words and five-star rating!
We're delighted to hear you've had such a positive experience with us.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Bury
Hi Matthew,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Evans Halshaw Customer Services
Used car experience 5 stars
Matt was our sales Advisor and we cannot fault any of his service From start to finish, he was an absolute credit to the business and would not hesitate to use him again in the future
September 17, 2024
Reply from Evans Halshaw - Ford Bury
Hi Emma,
Thank you for your kind words.
We're delighted to hear that you had a positive experience with Matt.
We appreciate your feedback and will share it with the team.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Bury
Hi Patricia,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Services
Evans Halshaw Bury
Car serviced/mot under service plan at Evans Halshaw Bury (where we bought it) for the past seven years. Dealt with by Karen in recent years. Friendly, efficient and informative.
September 19, 2024
Reply from Evans Halshaw - Ford Bury
Hi David.
We appreciate your kind words about Karen and the service you've received at Ford Bury
It's wonderful to hear that you've had a positive experience with us for the past seven years.
Evans Halshaw Customer Services
Helpful
We dealt with Karen, and as always she was really helpful, explained everything and went above and beyond to accommodate our needs.
August 29, 2024
Reply from Evans Halshaw - Ford Bury
Hi Wendy,
We're so pleased to hear you had a positive experience with Karen.
We strive to provide excellent customer service, and we're thrilled to know that Karen went above and beyond to help you.
Evans Halshaw Customer Services
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