Evans Halshaw - Ford Bury Reviews 

454
TrustScore 4 out of 5

4.2

Crostons Road, BL8 1AA Bury, GB


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Rated 1 out of 5 stars

I had booked an MOT test at bury branch.prior to attending the cover in the boot of my car caught on luggage and pulled off the cover around the rear window.i called into the garage and waited nearly... See more

Company replied

Rated 4 out of 5 stars

Receptionist was lovely and was expecting me. Said she would ring when car was ready and she did. All went smoothly. the only slight issue was the video of the service engineer looking at car came w... See more

Company replied

Rated 5 out of 5 stars

I recently bought a Mini Convertible from Evens Halshaw, Bury, in exchange for an older model of the same car. The service I received from Elan was exceptional. He was friendly, polite, respectful &... See more

Company replied

Rated 5 out of 5 stars

I purchased a used Ford Puma from this dealership just over a week ago. Elan talked me through the process and provided reassurance throughout. He was so patient and incredibly professional - he m... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

4.2

Great

TrustScore 4 out of 5

454 reviews

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4.2

All reviews

(454)

5,372 reviews in the last 12 months

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Rated 5 out of 5 stars

All positive.

All positive.

September 13, 2024
Evans Halshaw - Ford Bury logo

Reply from Evans Halshaw - Ford Bury

Hi David,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great customer service from Michael at…

Great customer service from Michael at the Bury branch. Everyone from start to finish was really lovely, helpful and considerate.

September 11, 2024
Unprompted review
Evans Halshaw - Ford Bury logo

Reply from Evans Halshaw - Ford Bury

Hi Emma,

Thank you for your five-star rating!

We're delighted to hear you had such a positive experience.

We'll be sure to pass along your compliments to Michael.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Absolutely fantastic!


Absolutely fantastic experience from start to finish; everything felt easy! I was driving away in my beautiful new (to me!) car in just over a week after it was brought over from another branch and had the required work and valeted. Can't speak highly enough of Mike T - he made the experience what it was! Such a lovely, entertaining and helpful guy who went over and above. Any minor issues were ironed out in the most satisfactory way and he just added to the overall amazing experience. Thank you!! Would highly recommend!

August 11, 2024
Unprompted review
Evans Halshaw - Ford Bury logo

Reply from Evans Halshaw - Ford Bury

Hi Rebecca,

Thank you for your kind words! We are so pleased to hear that you had a positive experience with us. We appreciate you taking the time to share your feedback.

We strive to provide our customers with the best possible service and we are delighted to hear that you found Mike to be helpful and entertaining. We are glad that your minor issues were resolved to your satisfaction.

Thank you for your recommendation. We look forward to seeing you again.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Evans Halshaw Ford Bury

Evans Halshaw Ford Bury
Sales person Michael Temelkovski

Michael was excellent to deal with. Car was exactly as described. No issues everything went smoothly. Delivered on time by a very nice gentleman. Would definitely use again.

September 1, 2024
Unprompted review
Evans Halshaw - Ford Bury logo

Reply from Evans Halshaw - Ford Bury

Hi Tommy,

It's wonderful to know that Michael provided excellent service and that you were happy with the car and the delivery process.

We appreciate your kind words and look forward to welcoming you back in the future.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Vehicle maintenance

Quick booking, quality information provided on my vehicles history
Work done efficiently and on time

August 31, 2024
Evans Halshaw - Ford Bury logo

Reply from Evans Halshaw - Ford Bury

Hi David,

We are happy to hear you found the booking process easy and that you were pleased with the information provided about your vehicle's history.

We strive to provide efficient and timely service.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent, super speedy service

Visited Saturday 24th August in a fair rush to get a car and cannot fault the service provided by Kieran after driving away with my brand new Puma today (29th!!) Kieran pulled out all the stops to really help me get the right car when I needed it by and customer service provided was second to none, including making the pickup feel like a real occasion as he knew it was the first brand new car I've ever bought.

Through no fault of Kierans there was unfortunately some small elements of damage caused to the car at some point before handover to me - these things happen, but this was all explained and shown to me (with huge apologies) and I've been assured this will be fixed, with a courtesy car to be provided whilst it's done so the car is put back to perfect new condition for me. Based on my experience so far I have no doubt this will all be dealt with swiftly and to my satisfaction.

Thrilled with the car and the service received - thank you Kieran!!

August 29, 2024
Unprompted review
Evans Halshaw - Ford Bury logo

Reply from Evans Halshaw - Ford Bury

Hi Mrs Allen,

We're delighted to hear about your positive experience with Kieran and your new Puma!

It's wonderful to know that he went above and beyond to help you find the perfect car and made the experience special for you.

We understand that the minor damage was a bit of a setback, but it's reassuring to hear that you were informed and reassured about the repair process.

We appreciate your kind words and are confident that the issue will be resolved promptly and to your satisfaction.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Evans Halshaw - Ford Bury

Micheal Temelkovski was a excellent sales consultant
very helpful and experienced in all aspects of his job
He is very professional and works to a very high standard.

he is very polite and will go above and beyond to help you purchase the car thats right for you.

August 18, 2024
Evans Halshaw - Ford Bury logo

Reply from Evans Halshaw - Ford Bury

Hi Andrew,

We appreciate your kind words about Michael.

It's wonderful to hear that he provided you with such a positive experience.

We strive to ensure our customers have a great experience, and we're pleased to know Michael exceeded your expectations.

Evans Halshaw Customer Services

Rated 4 out of 5 stars

Very happy

I am so in love with my new (used) car I cannot thank Evans Halshaw enough. Michael in particular was super helpful from start to finish he listened to what I was looking for and gave his advice every step of the way. I have only had the car a couple of days but I trust that everything will be as it is and I'll have the car a long time. Thanks again Michael

August 24, 2024
Unprompted review
Evans Halshaw - Ford Bury logo

Reply from Evans Halshaw - Ford Bury

Hello Michelle,

We're so happy to hear you're enjoying your new car!

It's wonderful to know that Michael was able to provide you with such a positive experience.

We're glad you found the car you were looking for and we wish you many happy miles ahead.

Evans Halshaw Customer Services

Rated 4 out of 5 stars

Great Purchase at the right price! but drop the QR codes

Great Purchase at the right price!

Dropped a star because of their curious method of price-display by QR code. Not only is it difficult, and time-consuming, it would be impossible for persons without the necessary knowledge. But for the swift assistance of Matt the salesman, we were ready to walk away.

August 9, 2024
Evans Halshaw - Ford Bury logo

Reply from Evans Halshaw - Ford Bury

Hi,

We appreciate your feedback and are glad you found a great purchase at the right price.

We understand your concern about the QR code method for price display.

We'll take your feedback into consideration as we strive to improve our customer experience.

We're also pleased to hear that Matt provided excellent assistance.

Evans Halshaw Customer Services

Rated 2 out of 5 stars

I was mis sold a health check and…

I was mis sold a health check and extended warranty product and then they attempted to charge be £1,100 for repairs in the first 5 months of having the vehicle. Other companies were quoting £500 - £600 for the exact same repairs

August 17, 2024
Evans Halshaw - Ford Bury logo

Reply from Evans Halshaw - Ford Bury

Hi Michael,

Thank you for taking your time to leave this feedback.

I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth.

If you could please send us an email to service.followup@pendragon.uk.com we can certainly have this looked into further for you.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very professional service

Very professional service, would happily recommend.

August 13, 2024
Evans Halshaw - Ford Bury logo

Reply from Evans Halshaw - Ford Bury

Hi Paul,

Thank you for taking the time to review us.

You have really made our day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I am happy with their friendly

I am happy with their friendly, courteous professional service..👍

August 9, 2024
Evans Halshaw - Ford Bury logo

Reply from Evans Halshaw - Ford Bury

Hi Bryan,

Thank you for your kind words.

We're glad to hear you had a positive experience with the Ford dealership in Bury.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Found exactly what we were looking for…

Found exactly what we were looking for and Steve and Leigh could not have been more friendly, helpful, and kind thank you to you both. Would definitely recommend and will keep in touch. The service and options available were fab and suited us to a T! Thanks again Evans Halshaw Bury.

June 30, 2024
Unprompted review
Evans Halshaw - Ford Bury logo

Reply from Evans Halshaw - Ford Bury

Hi Nicola,

Thank you for taking the time to post your review.

We’re so happy to hear that you have had such a positive experience! We appreciate your recommendation of our dealership and we hope to see you again in the future.

Have a great day,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Leigh was excellent from start to…

Leigh was excellent from start to finish.

July 30, 2024
Evans Halshaw - Ford Bury logo

Reply from Evans Halshaw - Ford Bury

Hi Stephen,

Thank you for reviewing us!

Leigh will really appreciate you taking the time to do this.

We hope you have a great day!
Evans Halshaw Customer Services

Rated 3 out of 5 stars

Purchase and PX

Like - the car
Dislike - lack of communication and late delivery of the new car

July 22, 2024
Evans Halshaw - Ford Bury logo

Reply from Evans Halshaw - Ford Bury

Hi Robert,

We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.

We hope to see you again in the future.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very pleasant experience throughout…

Very pleasant experience throughout never felt pressured in to purchasing a car.would recommend to anyone

June 27, 2024
Evans Halshaw - Ford Bury logo

Reply from Evans Halshaw - Ford Bury

Hi Beverley,

At Evans Halshaw we sincerely value your review.

Thanks for such a positive rating!

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great!

Thank you for all your help with my car!

June 24, 2024
Unprompted review
Evans Halshaw - Ford Bury logo

Reply from Evans Halshaw - Ford Bury

Hi Owen,

Thank you for taking the time to review us.

You have really made our day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fab service and great staff

Leigh was lovely and helped me every step of the way. She was thorough in her Job and made sure I was happy with everything before I received the car. I would happily return in the future so purchase or change my car as they made me feel welcome and comfortable

May 19, 2024
Unprompted review
Evans Halshaw - Ford Bury logo

Reply from Evans Halshaw - Ford Bury

Hi,

A huge thanks for taking the time to rate your recent experience with us.

Leigh and the management team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

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