Evans Halshaw - Ford Cardiff Reviews 

Highly recommend asking for Will Whippe, when looking for your next used car purchase! Will was extremely helpful, knowledgeable, and made me feel welcome from the outset. Will listened to my budget/ideas and suggested multiple cars which fitted my criteria. He took considerable time going through options with me and we settled on a newer and better car, at a more competitive price, than i had found at any local garages (whilst still being within my original budget). Will made the process clear and stress-free for me. Overall, it was great having Will manage everything from start to end. Very happy customer in a lovely car - thank you very much Will!

Massive thanks to Will at Evan Halshaw, Newport Road, Cardiff. I appreciated his honest, polite, friendly and helpful manner and patience with all our questions. He went out of his way to ensure the car was perfect for collection.

I have been a returning customer for many years and couldn’t be more happy with the service, all thanks to this exceptional salesman's dedication and expertise. I highly recommend them to anyone in search of a car buying experience! Enjoyed working with Will, he was very professional and took care of all my questions/concerns.

Very Helpful Elliot was great In the Cardiff Newport road Garage

Excellent service. Bought a ford puma today and was all a breeze from the get go.

Great service from Wesley at Evans Halshaw Cardiff Ford. Poliet and very helpful.

Excellent customer service throughout from Jules at The Newport Rd Evans Halshaw Ford. Very courteous, polite and helpful.

Avoid, avoid, avoid!
Absolutely awful service received from EH.
Purchased a Mercedes in July from the Cardiff dealership. Having purchased the car by cash we realised it did not meet specifications that were advertised and that were agreed upon by the salesman on the day.
Satnav was advertised, but there was no SD card to use the Satnav. We were promised an SD card that would be sent via post but then was told the following day the salesman’s boss was refusing to send us one as it was not advertised (I have evidence of the advert). The phone microphone is also faulty so you can’t use the hands free - these were the two main features I was looking for in a car due to the mileage I do.
In addition to this, the parcel shelf was missing. We rang the salesman, he said he would get one ordered and send to us. A month later we are still waiting for this shelf.
Furthermore, I made an official complaint and did not receive any acknowledgment from the management team. I sent another complaint email 14 days later and we are still waiting to hear back.
For a company this size, this service is totally unacceptable!

Amazing wasn’t pressured to buy a car at all was sold a car by William who was fantastic 10/10 and very quick process .

Ask for Jules. He is absolutely amazing.. took time to go over everything with us. Really really nice guy..
There was no rush. No pressure. And he was happy to answer any and all questions we had..

Thank you for everything

Huge thanks to Will at Evan Halshaw, Newport Road, Cardiff. Your polite, helpful manner along with added patience massively helped during the process of choosing our new car yesterday.
We will be recommending friends and family to you for thier future purchases.

I would really like to thank Jules Robinson for his great customer service and his time and patience in assisting me with my purchase of my new Ecosport. I would also like to thank his colleagues who were also very helpful. As they all helped me to make the right decision.

Very helpful especially Jules will recommend to friends and family

Iwas very impressed with the first class service from motobility specialist richard hollyfield everthing went througfh smoothly and efficiently excelent service the best i ever had for my dissabled daughter thank you richard .

Massive thank you to jules and the team today for an amazing service.
Can’t thank jules enough for all the help and support today with purchasing our new vehicle
Thank you!!

Dealt with William Whippe. excellent customer service, felt very valued and went above and beyond.

Took my car to Evans Halshaw Cardiff for a service and MOT last Wednesday, brought up a huge list of things that were wrong with the car, including a hazard switch that meant my car would fail an MOT. It worked but just needed to be pushed not so gently.
Anyways, replacement part ordered was incorrect and it’s the ‘wires’ that were faulty. Over 1 week without a car, no response to my email, was promised a call yesterday to update me on when I would get the car back, still nothing!
Shambolic service from a dealership, never again will I be going there.
Who knows when I will get the car back, my MOT has expired and they won’t tell me how long the car will remain there. Getting to work has become inconvenient, not that EH cares!