Brought a used car from Evans Halshaw Cardiff, what an easy and stress free experience it was. I had the pleasure in dealing with Will Whippe who goes above and beyond to make the whole car buying pro... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Brought a used car from Evans Halshaw Cardiff, what an easy and stress free experience it was. I had the pleasure in dealing with Will Whippe who goes above and beyond to make the whole car buying pro... See more
Company replied
Recently purchased a used Ford Puma from Evans Halshaw Ford Cardiff, and had an amazing experience dealing with Joseph Jones and William Whippe. Both went completely above and beyond ensuring that I h... See more
Company replied
What made my experience great was the amazing customer service we received from Tyler Evans. He was super patient, kind and allowed us review cars at our own pace plus freely test drive. I didn’t feel... See more
Company replied
Absolutely awful customer service in the service and repairs department. I’ve spent hours trying to get through to them on several occasions, with very little response. I’ve been told more than once... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Written by the company
Every Day Low Prices
505 Newport Road, CF23 9UE, Cardiff, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just bought a car from here, with salesman Gary. Gary went above and beyond helping me find something within my budget, very friendly, not pushy and gave me all the information I needed, buying my car was a lovely experience. Definitely recommend buying from here. Thank you

Reply from Evans Halshaw - Ford Cardiff

Reply from Evans Halshaw - Ford Cardiff
Wesley Holt of Newport Road, Cardiff Evans Halshaw was excellent throughout. He was professional, attentive and efficient. Outstanding.

Reply from Evans Halshaw - Ford Cardiff
William Whippe gave excellent customer service when I brought a used car. Answered all questions promptly and accurately. Process was hassle free and made simple and clear throughout.
Definitely recommend this dealer and salesperson!

Reply from Evans Halshaw - Ford Cardiff
Great customer service. Thank you Will for all the advice and information on the cars. Very helpful and knowledgeable about all of the car options I am looking at. I will be back in the next few weeks when ready to purchase!

Reply from Evans Halshaw - Ford Cardiff
Visited the store with my parents to look at purchasing a vehicle suitable for my needs, although I did not purchase a vehicle the overall customer service that i experienced during my visit was Great. Will in particular was extremely Helpful throughout. Will be sure to return once I have decided on a vehicle.

Reply from Evans Halshaw - Ford Cardiff
Visited here with my wife, i didn't purchase a vehicle but this company has excellent customer service the young man Wesley took care of us and if i do purchase a vehicle then i will be sure to return here. Great company and staff.

Reply from Evans Halshaw - Ford Cardiff
I had an airbag recall, was booked for 3 days later and only took 40 minutes while I waited. Excellent service all round

Reply from Evans Halshaw - Ford Cardiff

Reply from Evans Halshaw - Ford Cardiff
Will was brillaint from start to finish!
From initial viewing of the car to part exchange to collection of the new car will was helpful and very clear with all the information i needed. Anybody buying a uses car request will.

Reply from Evans Halshaw - Ford Cardiff
Bought a couple of cars from here over the years and honestly never any issues.
My goal was to come in with my car and drive away in a new one. Will established all of my needs and gave me sensible recommendations. It took several hours and he was still able to balance other cliental coming into the store. Really happy with his service, I couldn’t recommend him enough. Call the store and ask to speak to him and get an apt arranged to cater to your needs. Thanks Will. Love my new car ready for the baby to arrive

Reply from Evans Halshaw - Ford Cardiff
Excellent and friendly service. Julius was very knowledgeable and able to answer all our questions about the car we were interested in and it's history. No rushing or pushing for a sale, he gave us the time we needed to test drive and make a decision.

Reply from Evans Halshaw - Ford Cardiff
Car was picked up promptly and driver was polite and helpful. Service was done efficiently and car cleaned afterwards.

Reply from Evans Halshaw - Ford Cardiff
From start to finish kept In loop of outcomes of mot and service .agreed to options for work to be carried out and options of spreading cost great overall services

Reply from Evans Halshaw - Ford Cardiff
So today I was told it would cost over £2000 for the repairs needed for my car . Bought in 2019 car had 60,500 miles which was a red flag for me on buying but was assured by seller who not there anymore amir ashraf that if goes faulty would be fixed . There is a cost of living happening now only offer 9 months repayments so why can't do max of 3 years still would be paid within that time and I would pay off early just need that flexibility. Need to help your customers there ones keep store open 😪

Reply from Evans Halshaw - Ford Cardiff
Excellent drop off facilities (outside normal hours) and service provided by Craig
Kept up to date with Progress
Ease of collection

Reply from Evans Halshaw - Ford Cardiff
Great customer service from start to finish with Tyler. Never hassled just helped.

Reply from Evans Halshaw - Ford Cardiff
Can’t recommend the team at Evans Halshaw Ford Cardiff enough for buying a car. Julius Robinson is a lovely, professional sales man who made buying the car easy. He made what can be a minefield a smooth and seamless process. I can’t recommend the team enough.

Reply from Evans Halshaw - Ford Cardiff
Very helpful and professional staff.
Car was well presented and Im very happy with my purchase.

Reply from Evans Halshaw - Ford Cardiff
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.