Evans Halshaw - Ford East Kilbride Reviews 

180
TrustScore 3.5 out of 5

3.4

1 Millbrook, East Kilbride, G74 5NL Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Kris in New car sales is excellent he helped me every step of my journey i now drive the Puma Gen-E select and even now that I have the car he is still always there if I need anything I recommend... See more

Company replied

Rated 1 out of 5 stars

Absolutely useless if you are disabled. No video to show you they'd checked car! No verbal communication to tell me what had been done! Handed key! No written description. No courtesy car, no pick... See more

Company replied

Rated 5 out of 5 stars

Got my used Audi A5 from Evans Halshaw East Kilbride in January this year. I left it for 6 months before leaving a review to see if anything went wrong with the car but it has been faultless. Interact... See more

Company replied

Rated 5 out of 5 stars

Myself and my niece Kirsty visited a couple of weeks ago & were attended to by Gary. He was very friendly , engaging, professional and knowledgeable. He took time to ensure Kirsty purchased a car whic... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 1 Millbrook, East Kilbride, G74 5NL, Glasgow, United Kingdom

  • 01355 248080

3.4

Average

TrustScore 3.5 out of 5

180 reviews

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3.4

All reviews

(180)

5,539 reviews in the last 12 months

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Rated 5 out of 5 stars

Would definitely recommend

Very straightforward process to selling my car, Steve was transparent throughout the negotiations and I believe that a very fair price was agreed.

August 28, 2025
Unprompted review
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Reply from Evans Halshaw - Ford East Kilbride

Hi Dan,

We're happy to hear that the car selling process was straightforward and transparent for you.

We appreciate your feedback about Steve and are glad you feel we agreed upon a fair price.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service from Steve.

August 25, 2025
Unprompted review
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Reply from Evans Halshaw - Ford East Kilbride

Hi Liz,

We're glad you had excellent service from Steve.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

My experience has been great

My experience has been great. Harjeet was very helpful and I was comfortable in dealing with him. Graham was very helpful too. I would definitely recommend this dealership

August 9, 2025
Unprompted review
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Reply from Evans Halshaw - Ford East Kilbride

Hello John,

We're happy to hear that your experience was great!

We appreciate your positive feedback regarding the helpfulness of Harjeet and Graham, and we thank you for recommending us.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Just A GREAT TEAM

August 7, 2025
Unprompted review
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Reply from Evans Halshaw - Ford East Kilbride

Hi Paul,

We are glad you had a great experience with our team!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very Friendly and helpful staff who…

Very Friendly and helpful staff who make the whole process very simple and easy to understand, would recommend

August 3, 2025
Unprompted review
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Reply from Evans Halshaw - Ford East Kilbride

Hi Ryan,

We appreciate your feedback and are so glad to hear that our staff made the process simple and easy to understand.

We value your recommendation!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Steve was great

Steve was brand new, spotted me in the car park straight away and sorted me out with a new car within the hour, great service all round

July 28, 2025
Unprompted review
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Reply from Evans Halshaw - Ford East Kilbride

Hi Jay,

We're happy to hear that your experience was so positive!

It's great that we could assist you in finding a car quickly.

Thank you for your feedback about Steve.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Delighted with Steve and the service e…

Delighted with Steve and the service e I received. I was in negative equity on my car and and received quotes to buy it that were 500 to 2000 less than the outstanding finance. The car had a missing key, paintwork defects and poor service history. Steve bought my car and cleared off the finance with absolutely no pressure or low balling. I wasn't even buying a car from him I just needed some help. The deal was agreed within 10 minutes of inspecting the car and the finance company paperwork handed over the dame day. Thanks very much Steve, I can now enjoy my new salsac car without the stress of being in debt.

July 25, 2025
Unprompted review
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Reply from Evans Halshaw - Ford East Kilbride

Hello Jamie,

We're happy to hear that you had a positive experience with Steve.

It's great to know we could assist you with your car situation and help you move forward without added stress.

We appreciate your feedback and are glad we could make the process smooth and efficient for you.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

All fine 6 months later

Got my used Audi A5 from Evans Halshaw East Kilbride in January this year. I left it for 6 months before leaving a review to see if anything went wrong with the car but it has been faultless. Interaction with the dealership was ideal- not too pushy, but helpful when required, and Steve R was knowledgeable about the car and all the relevant info and processes. Would recommend.

January 17, 2025
Unprompted review
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Reply from Evans Halshaw - Ford East Kilbride

Hello Craig,

We're glad you enjoyed your experience with us.

It's great to hear the Audi A5 has been faultless and that Steve provided helpful service.

We appreciate your recommendation and thank you for your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Selling car

We were selling our mitsubishi outlander, everything went smoothly, dealt with Steve Ruthven who made the process simple and straightforward. And daughter impressed with the hot chocolate! Thanks again.

July 7, 2025
Unprompted review
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Reply from Evans Halshaw - Ford East Kilbride

Hello Walter,

We're happy to hear that selling your vehicle was a simple and straightforward process.

We're so glad your daughter enjoyed the hot chocolate!

Thanks for your positive feedback about Steve.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service. I dealt with Nicola and was more than pleased with the service, knowledge and attention I received.
On entering the premises someone always made sure that I was not left waiting

June 8, 2025
Unprompted review
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Reply from Evans Halshaw - Ford East Kilbride

Hi Patricia,

We're happy to hear you received excellent service.

It's great to know that you were pleased with the attention and knowledge provided by Nicola and that you were promptly attended to upon arrival.

Thank you.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

East Kilbride dealership

Steven was fantastic.

June 6, 2025
Unprompted review
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Reply from Evans Halshaw - Ford East Kilbride

Hi Lorna,

A big thank you for leaving a 5* review for Steven.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Harjeet Singh was absolutely fantastic…

Harjeet Singh was absolutely fantastic throughout the process of trading in my car and sorting a new one! Professional, understanding and an outstanding service from all the guys I dealt with at the garage during this process. Second car I’ve bought from Evan’s Halshaw East Kilbride and will return in the future if I’m changing cars again.

May 31, 2025
Unprompted review
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Reply from Evans Halshaw - Ford East Kilbride

Hi Erin,

We're happy to hear that you had a fantastic experience trading in your car for a new one.

We appreciate you mentioning the professional and understanding service you received from Harjeet.

Thank you for your continued business; we look forward to serving you again!
Evans Halshaw Customer Services

Rated 2 out of 5 stars

Unable to make card payments for work…

Unable to make card payments for work carried out at garage...unfortunately will take my commercial business elsewhere....

April 29, 2025
Unprompted review
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Reply from Evans Halshaw - Ford East Kilbride

Hi John,

We are sorry that you do feel this way.

To clarify, in case there were some misunderstanding, we do take card payments. However, we are unable to take these over the phone for safety reasons.

We do send out secure links for you to pay this online, however it's our understanding that you were unable to work this. Alternatively we do accept card on site.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very highly recommend!

Highly recommend this branch. Buying my new car was so hassle free. Everything required of me was explained in Layman's terms with no pressure. My rep was Jason Ferguson who made everything really easy and care free. Even though he was very knowledgeable and professional, we still had a good laugh and a joke. The car is fantastic, got it for a great price and the customer service was exceptional. I hope I don't need a new car for a long time because I love this one but if I do, I know where I'm going.

April 10, 2025
Unprompted review
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Reply from Evans Halshaw - Ford East Kilbride

Hi Brian,

It sounds like you had a great experience with Layman and we're delighted to hear that you found the process hassle-free and enjoyable.

We are always striving to provide the best possible customer service and it's great to hear that you found the team to be helpful, knowledgeable, and professional.

We appreciate your feedback and are glad you are happy with your new vehicle.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Jason was very welcoming when I arrived…

Jason was very welcoming when I arrived at the showroom. Polite and explained everything very well when purchasing my car. I didn't feel pressured in any way. Couldn't do enough for me. Thanks Jason 😊

April 11, 2025
Unprompted review
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Reply from Evans Halshaw - Ford East Kilbride

Hello,

We're thrilled to hear about your positive experience with Jason.

It's wonderful to know that he made you feel comfortable and well-informed throughout the car buying process.

We strive to provide exceptional customer service, and we're delighted that Jason exceeded your expectations.

Evans Halshaw Customer Services

Rated 2 out of 5 stars

Check everything about the car you are buying including wheel locking nuts, wrench and generally most things that you would expect to automatically have in any car you buy.

My car was written off when I was hit from behind by another car. Due to being a single mum who works within community in the NHS it was important that I replaced my car to allow me to carry out my work..
I searched for a replacement car and found a Peugeot 2008 which was 3 years old in Evan Halshaw, East Kilbride. For £13500 it appeared to be my ideal replacement.
I returned to the garage for a test drive and thereafter agreed to buy the car but my brother noticed it had no car jack in the boot. This should have been a warning. We also had to persuade the garage to supply car mats which were also not in the car.
On purchasing the car I ordered a wheel saver to allow me to be safe iif ever I had a puncture. When this arrived I went to put it into the car boot. At this point I noticed there was no wrench to remove the wheel nuts and also no wheel locking nut. I at this point removed the bolt caps to discover that infact the car had no locking nuts on any of the tyres.
It appeared that the garage had stripped the car of the usual accessories supplied with these cars.
The car also showed a warning light about a week following my purchase. I phoned the garage and was told to bring the car in the following week to get it checked and when I would have the car in the garage I would be able to speak to the sales manager about the missing items.
When I arrived at the garage I had to wait for just over three hours to be told the car needed an overnight charge and the sales manager was infact on a day off so was not available.
Staff agreed to speak to him the following day and get back to me.
Despite two further calls to the garage I have still not heard back. This is despite speaking to a member of staff who reassured me she had passed the two messages from my calls onto him.
I have since now had to purchase the items mentioned (wrench, locking wheel nuts, a battery charger and hazard warning triangle) an expense I could well do without after spending £13500 on a car.
This is a garage who are eager to get your money but appear to strip the car of items that should be there before handing it over to you. And not the least bit interested in communicating with the customer about problems they have encountered. Infact they ignore all calls!
Buyer beware! It is not a garage I will be using again.
Despite emailing customer service as advised in reply below the communication is appalling. A phone call from Gary at East Kilbride store and informed he would phone me back. A week later and still waiting on return call!

February 12, 2025
Unprompted review
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Reply from Evans Halshaw - Ford East Kilbride

Hi Moria,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very positive experience.

We have recently purchased a new family car from Evan’s Halshaw East Kilbride. The whole process was simple and straightforward. Massive thank you to Steve Ruthven who was incredibly helpful and knowledgable as well as being an all round pleasant person. Highly recommend.

March 26, 2025
Unprompted review
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Reply from Evans Halshaw - Ford East Kilbride

Hi Daryl,

Thank you for your kind review and for taking the time to share your experience.

We are delighted to hear that Steve was so helpful and knowledgeable.

We strive to provide our customers with a seamless and enjoyable car buying experience, and we are glad that we were able to meet your expectations.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very Happy

Friendly and helpful staff that go out of their way to ensure you are happy with your purchase. Had the car now for a few months and delighted with same. Had to take it back whilst under warranty for a noise and they were thorough and checked the whole car and provided a video at no cost to me. One minor issue if you plan to trade in your car I might suggest you try elsewhere as their trade in prices are not the best.

December 13, 2024
Unprompted review
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Reply from Evans Halshaw - Ford East Kilbride

Hi Peter,

We appreciate your kind words about our staff and their dedication to customer satisfaction.

It's wonderful to hear that you're happy with your purchase and that our service team was able to address your concern thoroughly and efficiently.

We strive to provide a positive experience for all our customers, and your feedback is valuable to us.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic Service

First class customer service from start to finish from Gary Kerr.

February 28, 2025
Unprompted review
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Reply from Evans Halshaw - Ford East Kilbride

Hi Shona,

We're thrilled to hear about your positive experience with Gary.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service. Steve was brilliant and very helpful - not pushy which was ideal.
Would highly recommend

February 16, 2025
Unprompted review
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Reply from Evans Halshaw - Ford East Kilbride

Hi Lyn,

Thank you for your kind words about Steve and 5-star rating.

We're delighted to hear you had a positive experience and appreciate your recommendation.

Evans Halshaw Customer Services

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