My experience of the process of buying a used car from EH Gainsborough was a very painless one from choosing the right car guided by Luke who moved all vehicles I was interested in. Then Anthony took... See more
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See what reviewers are saying
My daughter was looking for her first car and found it here. We dealt with Hayley who was fantastic, from the very start great communication, very informative and friendly. Really happy with the car... See more
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24/04/26 despite assurances on my original review that the lack of contact would be investigated, I’m yet to hear from anyone. Scratches and chips on used car I was purchasing and was assured thes... See more
Company replied
The staff at the showroom made my experience with Evans Halshaw relaxed, easy and enjoyable. They had a good choice of cars, as well as ways to purchase, warranty packages and insurances. There were n... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
The Ford Centre, Lea Road, DN21 1AF, Gainsborough, United Kingdom
- 01427 677000
4.4
Excellent
355 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Perfection as always
February 20, 2025
Reply from Evans Halshaw - Ford Gainsborough
Hi Colin,
Thank you for the positive review.
Have a nice day!
Evans Halshaw Customer Services
Quick and efficient service
February 19, 2025
Reply from Evans Halshaw - Ford Gainsborough
Hi Roy,
Thank you for your five-star rating!
We appreciate your kind words.
Evans Halshaw Customer Services
First class service
February 11, 2025
Reply from Evans Halshaw - Ford Gainsborough
Hi Mick,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Outstanding Service
Quick appointment arranged following software issue previously dismissed by another branch. Replacement sensor ordered and replaced the same day under warranty. When this failed a few days later, car was immediately analysed and problem identified - outstanding service
February 10, 2025
Reply from Evans Halshaw - Ford Gainsborough
Hi Bob,
It's wonderful to know that we were able to quickly address your software issue and provide prompt service with the replacement sensor.
We strive to provide exceptional service and are glad that our team was able to identify the problem and resolve it efficiently.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Gainsborough
Hello Judith,
Thank you for the five star review.
Have a nice day!
Evans Halshaw Customer Services
I strongly recommend
Problem immediately identified and car fixed
Excellent communication
Car also checked over
I’ve recommended this garage to my Ford owning friends
I’m not impressed with the review website
January 27, 2025
Reply from Evans Halshaw - Ford Gainsborough
Hi,
We're glad to hear that you were happy with the service you received and that you've recommended us to your friends.
We appreciate your feedback and will continue to strive for excellence in all that we do.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Gainsborough
Hi,
We're happy to hear you had a positive experience.
Evans Halshaw Customer Services
Ford C-Max purchased on the 9 December…
Ford C-Max purchased on the 9 December 2024 from Evans Halshaw Ford Gainsborough. I strongly advice not to purchase ANYTHING from this dealer. I've been promised to have simple issues to be fixed (promised at the moment of purchase)...NOTHING happened so far, just empty words. Like a children, honestly. I've raised the ticked with Evans Halshaw, I've used Resolver also I was told the case has been transferred to Head of Business - no news at all. Evans Halshaw has done NOTHING to satisfy customer, they even don't keep promises. Children, not professionals. Guys - just go to a different seller.
December 9, 2024
Unprompted review
Reply from Evans Halshaw - Ford Gainsborough
Hi Emil,
We appreciate you taking the time to share your feedback.
We understand your disappointment with the service you received.
We strive to provide a professional and positive experience for all our customers, and we're sorry that we fell short of your expectations.
We have chased this, this morning for you and requested that you are contacted as a matter of urgency.
Evans Halshaw Customer Services
So straight forward and simple
January 25, 2025
Reply from Evans Halshaw - Ford Gainsborough
Hi Mick,
We're glad you found our service straightforward and simple.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Gainsborough
Hi Jane,
Thank you for your kind words.
We appreciate your feedback and are glad you had a positive experience.
Evans Halshaw Customer Services
Excellent service as usual
Excellent service as usual from the Gainsborough branch. Went in to make an appointment and they dealt with everything there and then.
January 6, 2025
Reply from Evans Halshaw - Ford Gainsborough
Hi Elizabeth,
We strive to provide seamless and convenient service for all our customers, and your feedback confirms we're on the right track.
Evans Halshaw Customer Services
These guys do a great job!
January 8, 2025
Reply from Evans Halshaw - Ford Gainsborough
Hi Mr Peat,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Services
Staff very helpful and polite.
January 6, 2025
Reply from Evans Halshaw - Ford Gainsborough
Hi Sue,
Thank you for your kind words.
We're glad to hear you had a positive experience with our staff.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Gainsborough
Hi Neil,
Thank you for your kind words!
We are delighted to hear you had a positive experience.
Evans Halshaw Customer Services
Helpful friendly staff
Craig, Mark and the other gentleman on reception for service are always polite, happy and very helpful. Many thanks will be back nearer the time to get my timing belt sorted.
December 31, 2024
Reply from Evans Halshaw - Ford Gainsborough
Hi Rosemary,
Thank you for your kind words about our team.
We are delighted to hear you had a positive experience.
We appreciate your feedback and look forward to seeing you again soon.
Evans Halshaw Customer Services
Warranty or no warranty?
Bought a 2020 second hand car from their Gainsborough branch. A little while later I notice the reverse sensor is broken so phone to get it repaired to no avail, Gainsborough pass the buck, my local Evan’s Halshaw Milton Keynes cannot help, the women said their diagnostic machine can’t even diagnose tyre pressure issue. Make your own mind up but to my mind I’m dealing with amateurs. So please be aware any warranty they offer you won’t be worth the paper it’s written on.
December 17, 2024
Unprompted review
Reply from Evans Halshaw - Ford Gainsborough
Hello Sean,
We understand your frustration with the experience you've had with our Gainsborough and Milton Keynes branches.
We value your feedback and will use it to improve our customer service.
We strive to provide a positive experience for all our customers, and we apologise that this was not the case for you.
Evans Halshaw Customer Services
Far too expensive for labour
Far too expensive for labour
£300 for 50 minutes is a ripoff by any standard
Although the job was completed in good time, which I do appreciate.
December 20, 2024
Reply from Evans Halshaw - Ford Gainsborough
Hi Mr Clark,
We understand your frustration with the cost of the service.
We strive to provide high-quality service and appreciate your feedback regarding the pricing.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Gainsborough
Hi,
We appreciate your kind words and are glad to hear you had a positive experience.
Evans Halshaw Customer Services
Friendly knowledgeable staff
Friendly knowledgeable staff. Prompt video link forwarded very informative
December 19, 2024
Reply from Evans Halshaw - Ford Gainsborough
Hi Kev,
Thank you for your kind words.
We appreciate you taking the time to share your positive experience.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Gainsborough
Hi Lyn,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Services
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