Evans Halshaw - Ford Gainsborough Reviews 

355
TrustScore 4.5 out of 5

4.4

The Ford Centre, Lea Road, DN21 1AF Gainsborough, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My experience of the process of buying a used car from EH Gainsborough was a very painless one from choosing the right car guided by Luke who moved all vehicles I was interested in. Then Anthony took... See more

Company replied

Rated 5 out of 5 stars

My daughter was looking for her first car and found it here. We dealt with Hayley who was fantastic, from the very start great communication, very informative and friendly. Really happy with the car... See more

Company replied

Rated 2 out of 5 stars

24/04/26 despite assurances on my original review that the lack of contact would be investigated, I’m yet to hear from anyone. Scratches and chips on used car I was purchasing and was assured thes... See more

Company replied

Rated 5 out of 5 stars

The staff at the showroom made my experience with Evans Halshaw relaxed, easy and enjoyable. They had a good choice of cars, as well as ways to purchase, warranty packages and insurances. There were n... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • The Ford Centre, Lea Road, DN21 1AF, Gainsborough, United Kingdom

  • 01427 677000

4.4

Excellent

TrustScore 4.5 out of 5

355 reviews

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4.4

All reviews

(355)

5,431 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service team great as ever

Service team great as ever! Thank you

December 11, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Mr Harries,

Thank you for your kind words.

We appreciate your feedback and are glad you had a positive experience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Kept well informed

Kept well informed, by very helpful workforce. Car picked up from my property and returned after service and MOT . Very pleased with overall service provided

February 12, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi,

Thank you for your kind review.

We are delighted to hear that you were well informed and pleased with the overall service provided.

We appreciate your feedback and are glad that you found our workforce helpful.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

February 12, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Dave,

Thanks for the great rating!

We are always happy to help
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent customer service and very…

Excellent customer service and very helpful staff.

November 19, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Mrs Hall,

Thank you for your kind words.

We appreciate your feedback and are glad you had a positive experience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Great service

November 21, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Kevin,

Thanks for the great rating!

We are always happy to help.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Mark bannister on the service dept

Mark bannister on the service dept. Was amazing

November 18, 2024
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Reply from Evans Halshaw - Ford Gainsborough

Hi Anthony,

We're thrilled to hear about your positive experience with Mark.

We appreciate your kind words and are glad you had a great interaction with him.

Evans Halshaw Customer Services

Rated 5 out of 5 stars
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Julie,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Really Good Service

Really Good Service - No problems Recommending

November 11, 2024
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Reply from Evans Halshaw - Ford Gainsborough

Hi Tim,

We’re very grateful for your 5* review and recommendation, thank you!

Have a lovely day,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Always reliable and make the customer…

Always reliable and make the customer feel comfortable with the service and work needed. Great from the first time I purchased the car to the current service, can’t fault them.

November 9, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi,

Thank you for your kind words about our service.

We are delighted to hear that you have had a positive experience with us from your initial purchase to your recent service.

We appreciate your feedback and are glad you find us reliable and customer-focused.

Have a fantastic day,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Gainsborough are the best

Staff do everything in their power to make your visit a positive one

June 11, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Amanda,

Thank you for your kind words.

We are pleased to hear that you had a positive experience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good experience …

Very helpfull advised off add on options did not try to push me into buying very good part exchange

November 5, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi,

We appreciate you taking the time to share your positive experience.

We're glad you found our advice helpful and that we were able to provide a fair part exchange value.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service.

October 31, 2024
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Reply from Evans Halshaw - Ford Gainsborough

Hi Nicholas,

Thank you very much for leaving a review!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

great from start to finish with all…

great from start to finish with all elements from the test drive to driving away with a new car the day after
can not fault the experience in anyway.

October 30, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Andrew,

We're so glad to hear you had a positive experience from start to finish!

We appreciate your kind words and are happy you enjoyed the process.
Evans Halshaw Customer Services

Rated 5 out of 5 stars
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi,

Thank you for your kind words.

We're glad you were happy with the service.
Evans Halshaw Customer Services

Rated 4 out of 5 stars

They collected my car and returned it

They collected my car and returned it. I was very pleased with both the driver and the mechanic who did the MOT.

October 23, 2024
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Reply from Evans Halshaw - Ford Gainsborough

Hi Mary,

We appreciate your kind words about our driver and mechanic.

We're glad you were pleased with the service.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Efficient, friendly and reliable.
Mark Bannister is always on hand for any questions and is always happy to help.

October 24, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hello Laura,

Thank you for your kind words!

We're delighted to hear you had a positive experience and appreciate your feedback about Mark.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

The best place to go to

After realising my old car was broken beyond repair I had a look on different dealership websites. Started on Arnold Clark but found the prices extortionate! Looked on Evan halshaw and find everything reasonably priced. Saw a mini convertible that I instantly knew I wanted. I put a request it on the Friday evening and got a phone call from Lewis on the Saturday morning. Lewis was very informative and explained everything to me. As a young female who knows nothing about cars and being worried about being ripped off. I never felt like that with these guys. Everything was explained to me and Lewis and Kieran (who then was the main person I dealt with) were happy to answer my numerous phone calls (sorry😂) and explain everything to me including the 3 year guarantee deal that we added on. By Tuesday I was at the dealership and my dream car was ready. I dealt with Kieran on the Tuesday who got everything signed very quickly and efficiently. Unfortunately, we had to wait (an issue with the finance company not evan halshaw and out of their control) whilst we waited Kieran kept us updated. Gave us directions to get a kfc, let me sit in the car, fill it up and kept me and my Mum pampered with free coffee and water. Throughout Kieran came over and spoke to us wether it was about an update with the finance company or a general chat and a bit of banter. We were soon driving home in my new mini. The service was excellent, couldn’t recommend these guys enough. Particularly if your worried about being ripped off from other places or paying too much. So happy and have already being recommending this place to friends and family. Thank you so much for getting me sorted. :)

October 22, 2024
Unprompted review
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hello Louise,

We are thrilled to hear about your positive experience with us.

It's wonderful to know that you felt comfortable and confident throughout the process, especially as a first-time car buyer.

We strive to provide a welcoming and informative environment for all our customers, and it sounds like Lewis and Kieran went above and beyond to ensure your satisfaction.

We're delighted that you found the perfect car and are enjoying your new vehicle.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service and price.

October 18, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi,

Thank you for your positive review.

Have a great day!
Evans Halshaw Customer Services

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