Evans Halshaw - Ford Gainsborough Reviews 

355
TrustScore 4.5 out of 5

4.4

The Ford Centre, Lea Road, DN21 1AF Gainsborough, GB


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Rated 5 out of 5 stars

My experience of the process of buying a used car from EH Gainsborough was a very painless one from choosing the right car guided by Luke who moved all vehicles I was interested in. Then Anthony took... See more

Company replied

Rated 5 out of 5 stars

My daughter was looking for her first car and found it here. We dealt with Hayley who was fantastic, from the very start great communication, very informative and friendly. Really happy with the car... See more

Company replied

Rated 2 out of 5 stars

24/04/26 despite assurances on my original review that the lack of contact would be investigated, I’m yet to hear from anyone. Scratches and chips on used car I was purchasing and was assured thes... See more

Company replied

Rated 5 out of 5 stars

The staff at the showroom made my experience with Evans Halshaw relaxed, easy and enjoyable. They had a good choice of cars, as well as ways to purchase, warranty packages and insurances. There were n... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • The Ford Centre, Lea Road, DN21 1AF, Gainsborough, United Kingdom

  • 01427 677000

4.4

Excellent

TrustScore 4.5 out of 5

355 reviews

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4.4

All reviews

(355)

5,454 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Communication between jobs on the go…

Communication between jobs on the go good prices and quality work and other options to spread the cost of the bill great service Gainsborough

October 16, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Edward,

We appreciate you taking the time to share your positive experience.

We're glad you found our service helpful and that you were satisfied with the quality of our work.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent Service

Always very helpful, friendly and supportive.
Would recommend anytime.

October 14, 2024
Unprompted review
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Joanne,

We appreciate your kind words and are thrilled to hear about your positive experience.

Your feedback means a lot to us.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Thoroughly recommended.

Friendly, thorough and helpful service from sales staff. I would highly recommend.

October 3, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Ray,

Thank you for your kind words and 5-star rating!

We're so glad to hear you had a positive experience with our sales team.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent, friendly service at a good price.

Excellent service as is normal here in Gainsborough.

October 9, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Richard,

Thank you for your kind words and for taking the time to leave a review.

We appreciate your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great staff

Great staff, very helpful and friendly. This is my go to now for the foreseeable.

October 7, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very helpful and professional nothing…

Very helpful and professional nothing was too much trouble,really good experience,thanks

September 27, 2024
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Reply from Evans Halshaw - Ford Gainsborough

Hi Paul,

We appreciate your kind words and are thrilled to hear you had a positive experience.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good service, excellent price!

I had booked my car into another Ford dealership for it's first service, however, the price seemed very high. So out of curiosity I contacted Evans Halshaw for a price and it was literally half as much!. And so I booked a "while you wait" service which was carried out to my satisfaction.
All the staff that I encountered were friendly, professional and helpful.
The service was carried out in the timeframe explained to me. There is free coffee/ tea etc. available and a seating area to use whilst you are waiting.
So my first impressions of Evans Halshaw Gainsborough are extremely good and based on my experience I wouldn't hesitate in recommending them for your Ford service requirements. (Especially bearing the price in mind!)........

September 23, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Mel,

We are delighted to hear about your positive experience with Ford Gainsborough.

It's wonderful to know that you found our service pricing to be competitive and that you were happy with the quality of the service provided.

We strive to ensure that all of our customers receive the best possible service at a fair price.

Thank you again for your positive review!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic staff they make sure they…

Fantastic staff they make sure they meet your needs and so relaxed and not pushy that is why I went back there

September 13, 2024
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Reply from Evans Halshaw - Ford Gainsborough

Hello Louise,

Thank you for your kind words!

We're so happy to hear you had a positive experience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

A great experience.

We have just taken possession of our third used car from Gainsborough Evans Halshaw. Kieran Mathews was our Salesman. He was not pushy and dealt with us ageing pensioners with patience, politeness and respect. All in all a great experience.

September 11, 2024
Unprompted review
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Ian,

We are so pleased to hear that you had a positive experience with Kieran.

We strive to provide our customers with a comfortable and respectful experience, and it's wonderful to know that Kieran was able to meet your needs.

We appreciate your kind words and hope to see you again soon.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

From booking in to dropping off to…car service and mot

From booking in to dropping off to advice, work and return of the vehicle made it a smooth operation. Thankyou

September 6, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Georgia,

We appreciate your kind words.

We strive to make every customer experience as smooth and positive as possible.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Highly Recommended...Evans Halshaw in Gainsborough

Evans Halshaw in Gainsborough will always go above and beyond for their customers, nothing is ever too much for them. They are also good at explaining what is wrong with your car so you understand and making sure clear costs are communicated so you don't have a shock when you go and collect your car at the end of the day.

September 7, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Maddy,

Thank you for your kind words.

We are delighted to hear that you had such a positive experience.

We appreciate your feedback and will continue to strive for excellence in customer service.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Top team very good Paul in service top…

Top team very good Paul in service top marks will use again thanks

September 5, 2024
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Reply from Evans Halshaw - Ford Gainsborough

Hi Florence,

Thank you for your five stars!

Paul values your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Always very helpful

Always very helpful. Don't carry out any work that doesn't need doing and advise given on work that may be needed later
I always feel I am in safe hands with Evans Halshaw.

September 5, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Mrs Baron,

Thank you for your kind words.

We appreciate your positive feedback and are glad to hear that you feel confident in our services.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Service

Excellent service, as always.

July 8, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Melanie,

Thank you very much for leaving a 5* review.

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

The guys on the service desk were…

The guys on the service desk were great. Nothing was too much trouble. Great customer service.

July 26, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Holly,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

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