Evans Halshaw - Ford Gainsborough Reviews 

355
TrustScore 4.5 out of 5

4.4

The Ford Centre, Lea Road, DN21 1AF Gainsborough, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My experience of the process of buying a used car from EH Gainsborough was a very painless one from choosing the right car guided by Luke who moved all vehicles I was interested in. Then Anthony took... See more

Company replied

Rated 5 out of 5 stars

My daughter was looking for her first car and found it here. We dealt with Hayley who was fantastic, from the very start great communication, very informative and friendly. Really happy with the car... See more

Company replied

Rated 2 out of 5 stars

24/04/26 despite assurances on my original review that the lack of contact would be investigated, I’m yet to hear from anyone. Scratches and chips on used car I was purchasing and was assured thes... See more

Company replied

Rated 5 out of 5 stars

The staff at the showroom made my experience with Evans Halshaw relaxed, easy and enjoyable. They had a good choice of cars, as well as ways to purchase, warranty packages and insurances. There were n... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • The Ford Centre, Lea Road, DN21 1AF, Gainsborough, United Kingdom

  • 01427 677000

4.4

Excellent

TrustScore 4.5 out of 5

355 reviews

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4.4

All reviews

(355)

5,454 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent for service and MOT, completed on time and at price quoted. Friendly, efficient experience thank you.

February 29, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Mr Scunthorpe,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Top quality care

Top quality care. Always go above and beyond. Friendly, polite and will help whatever way they can.

February 19, 2024
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Reply from Evans Halshaw - Ford Gainsborough

Hi Gemma,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Service

Mark and Paul in the service department are always very helpful.

February 19, 2024
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Reply from Evans Halshaw - Ford Gainsborough

Hi Phil,

Mark and Paul will appreciate you leaving this a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Easy, seamless purchase - so grateful!

Absolutely over the moon with my car, can’t thank Anthony S & the team enough for their patience & professionalism. Would highly recommend this dealership to anyone & it will be my first choice when/if I change my car again, & I live miles away!! Thank you!!

February 16, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Gainsborough

Hi Clara,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Anthony.

Enjoy your day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Satisfied customers

As mature customers with a fear of car salesmen going back to the 1980,s, Anthony was a pleasure to deal with. He was professional, giving excellent explanations, in a quiet unassuming manner throughout our purchase. He understood our lack of IT knowledge, new gadgets in the car etc we purchased. Many thanks.

February 12, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Gainsborough

Hello Andrew,

We love receiving positive feedback and we appreciate your positive review of your recent visit to Ford Gainsborough.

We hope you'll consider us again in the future with your automotive needs!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, Ben was brilliant and very thorough.

February 3, 2024
Unprompted review
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi,

Ben will appreciate this positive review.

Thank you, and happy motoring!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very good experience.

Very good experience.
The team are all very helpful, knowledgeable and helpful.
Would recommend.

January 27, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Libby,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great experience

We came to enquire about a motability car at Evans Halshaw Gainsborough. Ben assisted us throughout this process and was incredibly helpful, polite and kind. He explained everything clearly and in great detail, he gave us the opportunity to have a test drive, and took the time to show us how everything inside the car worked. If we had any struggles with working all the buttons inside the car, he told us without hesitation to come back so he can help. Thank you for all your help Ben, fantastic service from the company.

January 24, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Gainsborough

Hi Emily,

Thank you so much for your kind words!

We are so happy to hear that Ben was able to provide you with excellent service.
We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Always Good Service.

Ford Kuga Titanium 2.0 4x4
Bought New 7 yrs ago from
Ford at Gainsborough always had good service.
Would always recc0mend.

January 23, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi John,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great customer service

January 19, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Rob,

Thank you very much for leaving a review!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service as always

We always use Evans Halshaw Gainsborough to service our Fiesta as we can rely on their excellent service.

January 18, 2024
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Reply from Evans Halshaw - Ford Gainsborough

Hello Jane,

Thanks for the great rating!

We are always happy to help.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent and professional staff and…

Excellent and professional staff and knowing that my vehicle is always throughly checked and work completed to high standards

January 12, 2024
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Reply from Evans Halshaw - Ford Gainsborough

Hi Kevin,

I appreciate you taking the time to leave this review!

We hope to be of service to you again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Always very helpful and keep me…

Always very helpful and keep me informed. Excellent Service and they go above and beyond

January 9, 2024
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Reply from Evans Halshaw - Ford Gainsborough

Hi Jane,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi,

Thank you for your positive review.

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service from Anthony and Lewis! They got me a great deal and I’ve come away very happy! I will definitely be back

January 9, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Gainsborough

Hi Natalie,

Thank you for the great review and the feedback for Anthony and Lewis.

We really appreciate it and look forward to welcoming you back again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Easy stress free experience

Anthony was very helpful and great to deal with. Made the whole car buying process stress free, would highly recommend Evans Halshaw at Gainsborough.

January 5, 2024
Unprompted review
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Roy,

Thank you very much for the 5* review!

Anthony values your feedback and take pride in providing the best possible customer service!

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

First Class & reliable Service

The service was first class and I was kept in the picture ar every stage - the car came back having be washed and a detailed report of every aspect of the test was given. Possible parts which may need attention in the future were high lited.

January 3, 2024
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Philip,

Thank you very much for taking the time to leave us this positive review!

Our aim is to deliver a positive customer service.

Have a great week!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great communications from booking till…

Great communications from booking till the job was complete, they even washed the car after the mot...professional and courteous throughout.

December 22, 2023
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Reply from Evans Halshaw - Ford Gainsborough

Hi Mr Blythe,

Thank you for taking the time to leave us this positive review!

It’s lovely to see you had a great experience with us!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

The team are amazing

The team are amazing. I rolled I on my wheelchair and the sorted everything in regards to mobility. Nothing but love for these guy especially Antony who helped from day one.

December 8, 2023
Unprompted review
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Reply from Evans Halshaw - Ford Gainsborough

Hello Nick,

Antony loves receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Purchased Ford puma

Purchased Ford puma and everything was superb from start to finish Anthony was superb couldn't have been any better.

November 23, 2023
Unprompted review
Evans Halshaw - Ford Gainsborough logo

Reply from Evans Halshaw - Ford Gainsborough

Hi Chris,

Anthony loves receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

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