My experience of the process of buying a used car from EH Gainsborough was a very painless one from choosing the right car guided by Luke who moved all vehicles I was interested in. Then Anthony took... See more
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My daughter was looking for her first car and found it here. We dealt with Hayley who was fantastic, from the very start great communication, very informative and friendly. Really happy with the car... See more
Company replied
24/04/26 despite assurances on my original review that the lack of contact would be investigated, I’m yet to hear from anyone. Scratches and chips on used car I was purchasing and was assured thes... See more
Company replied
The staff at the showroom made my experience with Evans Halshaw relaxed, easy and enjoyable. They had a good choice of cars, as well as ways to purchase, warranty packages and insurances. There were n... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
The Ford Centre, Lea Road, DN21 1AF, Gainsborough, United Kingdom
- 01427 677000
4.4
Excellent
355 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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New car shopping.We popped in to the Gainsborough…
We popped in to the Gainsborough dealership to have a look at the Ford Puma. After a brief look round, Kieran came up and was very helpful.
He explained the differences between the various models and options we could have as extras.
I'm ringing in a couple of days to arrange a test drive.
A pleasurable experience.
November 24, 2023
Unprompted review
Reply from Evans Halshaw - Ford Gainsborough
Hello Martin,
Thank you for the great review!
We really appreciate you taking the time to feedback your experience with Kieran.
We look forward to welcoming you back.
Evans Halshaw Customer Services
Car purchase support all the way
The whole process of choosing and buying a car ran smoothly because of the support of Anthony at Evans Halshaw, Gainsborough.
November 16, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Peter,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction by Anthony.
Enjoy your day!
Evans Halshaw Customer Services
The whole team are helpful
The whole team are helpful, friendly and easy to talk to throughout the procedure being undertaken.
Professional and aware of customers feelings which result in customer satisfaction.
November 14, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Alan,
Thank you so much for reviewing your recent experience with Evans Halshaw.
It’s great to hear you’ve had a positive experience.
Take care,
Evans Halshaw Customer Services
They showed courtesy when collecting…
They showed courtesy when collecting the car to dropping it back off. I never had to leave my home. 5 star performance by them.
November 15, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Andrew,
At Evans Halshaw we sincerely value your review.
Thanks for such a positive rating!
Take care,
Evans Halshaw Customer Services
Friendly helpful team
Friendly approach team. They keep you up to date with your order.
They work with you to make sure you remain with in your budget.
November 7, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Brett,
Thank you so much for reviewing your recent experience with Evans Halshaw.
It’s great to hear you’ve had a positive experience.
Take care,
Evans Halshaw Customer Services
Great experience spoke with Anthony…
Great experience spoke with Anthony made me feel like I was speaking to a family member would highly recommend
October 30, 2023
Unprompted review
Reply from Evans Halshaw - Ford Gainsborough
Hi,
Thank you for the great review and the feedback for Anthony,
We really appreciate it and look forward to welcoming you back again!
Evans Halshaw Customer Services
The people were fantastic and never…
The people were fantastic and never missed a beat on any questions I had to ask
October 14, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hello Colin,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Experience of Evans Halshaw Ford Gainsborough
Ben Harrold at Evans Halshaw did exactly what he promised throughout the whole process of purchasing my new car. I found Ben to be completely professional at all times in his dealings with me and it has to be said that nothing was too much trouble for him. Evans Halshaw Gainsborough has been my "go-to" place for some time now. I have always been treated with respect, the people there know their stuff, and the after sales service there fronted by Paul, Craig and Mark has been second to none. I shall continue to use this dealership as long as this high level of service is maintained. (No pressure boys!)
October 3, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Mr Burrell,
Thank you for the great review!
We really appreciate you taking the time to feedback your experience.
We look forward to welcoming you back.
Evans Halshaw Customer Services
FORD MUSTANG 🇺🇸 a big Thank you to Paul and the Ford…
A big Thank you to Paul and the Ford team for taking great care of my Ford Mustang whilst it was in for some replacement seals.
A very friendly and welcoming bunch to deal with and nothings too much trouble.
Keep up the good work 👍
September 28, 2023
Unprompted review
Reply from Evans Halshaw - Ford Gainsborough
Hi Darren,
I am so pleased to hear that you have received excellent customer service throughout your dealings with us.
We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.
We hope to see you again in the future,
Evans Halshaw Customer Services
Look forward to returning next year
Just had a hip replacement so unab LL e to drive, wand they were able to collect and return my car. Prices were not extortionate. And the people and service was very good
September 27, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Dorothy,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Customer Services
Ford Gainsborough - highly recommended
The Ford Gainsborough team are very professional, friendly, knowledgeable and helpful. Nothing is too much trouble. Good customer service is a high priority for them, and it shows. I highly recommend Ford Gainsborough.
September 22, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Jo,
Thank you very much for taking the time to leave us this positive revie
Our aim is to deliver a positive customer service.
Have a great week!
Evans Halshaw Customer Services
Brilliant service would fully recommend
September 22, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Mark,
Thank you for choosing Evans Halshaw!
All the best!
Evans Halshaw Customer Services
Always a friendly welcome
Always a friendly welcome. Service conducted quickly and efficiently and a full breakdown of the work sent to my email.
September 15, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Karen,
Thank you for the great review!
We really appreciate you taking the time to feedback your experience.
We look forward to welcoming you back.
Evans Halshaw Customer Services
very good service from Mark bannister
September 14, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Vic,
Mark will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Competitive prices lovely atmosphere…
Competitive prices lovely atmosphere and a great team.
And the quality of work is outstanding never had any issues thank you Gainsborough Ford.
September 14, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hello Mr Young,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Evans Halshaw Customer Services
Very friendly team
Very friendly team, didn't make you feel awkward, even though don't have a clue about cars, explained the process and made it al go smoothly, really happy with my car
Thank you Anthony
September 14, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Paula,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction by Anthony.
Enjoy your day!
Evans Halshaw Customer Services
Very friendly and couldn't have been…
Very friendly and couldn't have been more helpful - both in person and on the phone. Put my father (Brian) at ease and thoroughly answered any questions he had. Efficiently provided him with a lovely comfy brand new vehicle too. Nice to know they are there. Many thanks, Anthony and Lewis.
September 15, 2023
Unprompted review
Reply from Evans Halshaw - Ford Gainsborough
Hi Adrian,
Thank you very much for taking the time to leave us this positive review!
Anthony and Lewis' aim is to deliver a positive customer service.
Have a great week!
Evans Halshaw Customer Services
Good Professional service
Professional service from start to finish, easy to get hold of a staff member on the phone, attentive and friendly service, hard to fault.
September 7, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Ally,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Customer Services
Great service at a good price too
July 8, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Dave,
A big thank you for leaving a 5* review.
Have a lovely day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Gainsborough
Hi Vanessa,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Services
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