My experience of the process of buying a used car from EH Gainsborough was a very painless one from choosing the right car guided by Luke who moved all vehicles I was interested in. Then Anthony took... See more
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See what reviewers are saying
My daughter was looking for her first car and found it here. We dealt with Hayley who was fantastic, from the very start great communication, very informative and friendly. Really happy with the car... See more
Company replied
24/04/26 despite assurances on my original review that the lack of contact would be investigated, I’m yet to hear from anyone. Scratches and chips on used car I was purchasing and was assured thes... See more
Company replied
The staff at the showroom made my experience with Evans Halshaw relaxed, easy and enjoyable. They had a good choice of cars, as well as ways to purchase, warranty packages and insurances. There were n... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
The Ford Centre, Lea Road, DN21 1AF, Gainsborough, United Kingdom
- 01427 677000
4.4
Excellent
355 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent service
Excellent service. Great team of staff. Nothing is too much trouble for them
August 16, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Gainsborough
Hi Alan,
It is wonderful to receive such a positive review!
All the best!
Evans Halshaw Customer Services
I arrived at the dealership on Monday…
I arrived at the dealership on Monday 7th August to view a ford mondeo and i was met by Ben when i arrived, he showed me around the car and then i was off for a test drive. I got back and decided i wanted to buy the car, everything was plain sailing from then on! Ben is a very pleasant salesman absolutely no pushing at any point. I have picked my car up today Thursday 10th August and I am very happy with my purchase. Thanks again Ben and thank you for being so pleasant and friendly after my 3 hour drive best wishes, Alan from Newcastle
August 7, 2023
Unprompted review
Reply from Evans Halshaw - Ford Gainsborough
Hello Alan,
Thank you so much for taking the time to review your experience with us.
Ben will be absolutely thrilled that you have rated him so highly!
Kindest regards.
Evans Halshaw Customer Services
Good Service as Normal
August 7, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Tanya,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Services
Polite and efficient
July 27, 2023
Reply from Evans Halshaw - Ford Gainsborough
HI Paul,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Brilliant experience as always in every…
Brilliant experience as always in every respect.
June 27, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Mr Green,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Evans Halshaw Customer Services
just changed my car at evans halshaw…
just changed my car at evans halshaw I've used them for a few years now and I must say the whole team are very informitive and very knowleable and a very special mention to ANTHONY who handled my part exchange which and gave me a price I was happy with and I'm delighted with my new purchase ,thankyou once again ANTHONY
June 30, 2023
Unprompted review
Reply from Evans Halshaw - Ford Gainsborough
Hi Peter,
Thank you so much for reviewing your recent experience with Evans Halshaw.
It’s great to hear you’ve had a positive experience.
Take care,
Evans Halshaw Customer Services
great service
helpful ser vice, good price Cleaned car nice as well but got dirty immediately on muddy road !!
June 20, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Richard,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Evans Halshaw Customer Services
My experience of the process of buying…
My experience of the process of buying a used car from EH Gainsborough was a very painless one from choosing the right car guided by Luke who moved all vehicles I was interested in. Then Anthony took over the sale and showed a lot of patience when going through the paperwork so I was sure of my purchase. Last but not least both the paint shop team and the valet team both did an amazing job. I am a very happy customer and am pleased I chose EH Gainsborough.
June 9, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi,
Thank you so much for taking the time to review your experience with us.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Gainsborough
Hi Rod,
Thanks for the great rating!
We are always happy to help.
Evans Halshaw Customer Services
Familiar faces are always welcoming and…
Familiar faces are always welcoming and they kept me informed every step of the way, especially when investigating an issue for me
June 2, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Jayne,
Thank you for the positive review!
I will be sure to share it with the team here at the Ford dealership in Gainsborough.
Take care!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Gainsborough
Hi Susan,
Thank you very much for leaving a 5* review.
Have a great day!
Evans Halshaw Customer Services
Superb service as usual
Superb service as usual. Every little detail was attended to. Absolutely first-rate.
May 16, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hello Ernest,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Services
They're always highly competent and…
They're always highly competent and offer a fabulous service to their customers.
May 24, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Martin,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Customer Services
Helpful sales staff
Helpful sales staff but poor checks from the service mechanics resulted in 2 separate issues arising on the day the car was delivered to me. The sales person did come back on the day to help me but I'm having to take the car back to one of their branches to get the issues looked at and hopefully resolved.
May 15, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi,
We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.
We hope to see you again in the future.
Evans Halshaw Customer Services
Great customer service.
May 17, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Jack,
Thanks for the great rating!
We are always happy to help.
Evans Halshaw Customer Services
Excellent service from all the service…
Excellent service from all the service team. Thank you
May 12, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Simon,
Thank you for taking the time to review us.
You have really made our day!
Evans Halshaw Customer Services
the service department
the service department, Paul, Craig and Mark always go that extra mile with their customer service. Any small query always gets answered promptly and courteously.
April 27, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Jan,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Evans Halshaw Customer Services
Friendly staff
Very helpful service desk. I waited in the show room while a job was done on my vehicle. Friendly atmosphere.
April 24, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Chris,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Evans Halshaw Customer Services
The Ford Garage at Gainsborough was…
The Ford Garage at Gainsborough was clean and inviting,all the salespersons were well dressed and presentable,very polite and helpful,the buying of my car couldn't have been easier.
April 19, 2023
Reply from Evans Halshaw - Ford Gainsborough
Hi Monica,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Evans Halshaw Customer Services
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