I would highly recommend Evans Halshaw, Merthyr. The sales person I dealt with throughout for the purchase of my new car was so very helpful & informative, never pushy, always giving me room to make m... See more
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See what reviewers are saying
We've just purchased our third car from Evan Halshaw in Merthyr and we are really happy with the car and the service we received. We'd like to give a big thank you to Matthew who made our car buying j... See more
Company replied
A number of factors: 1. The ease with which communication between myself and yourselves could take place was tremendous. 2. The team both on the ophone and in the workshop demonstrated the skills... See more
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Repair/service dept. Long delays in getting parts (not Evans' fault) during which time had to chase updates as frequently got no response on phone or to emails. OK when did get through. No perso... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Ford, Pentrebach Road, CF48 1YA, Merthyr Tydfil, United Kingdom
- 01685 374111
4.2
Great
423 reviews
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Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Geraint,
We’re happy to hear you had such a positive experience!
Have a fantastic day!
Evans Halshaw Customer Services
Tyrone was very helpful
Tyrone was very helpful. Sorted out our new car for us. Highly recommend! 5* service from Tyrone! Thank you!
December 19, 2024
Unprompted review
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Haylie,
Thank you for your kind review.
We are thrilled to hear that you had a positive experience and that you were happy with the service you received from Tyrone.
Evans Halshaw Customer Services
Good buying experience
Good communication ahead of our appointment and Tyrone was very helpful throughout the buying process.
December 16, 2024
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Peter,
We appreciate your kind words about your experience.
We're glad you found the communication helpful and that Tyrone was able to assist you throughout the process.
Evans Halshaw Customer Services
Been with EH for several years now and…
Been with EH for several years now and have zero complaints. Service and MOT booked same day with car collected and dropped back to me.
December 10, 2024
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Amanda,
We appreciate your kind words and are delighted to hear about your positive experience with our services.
We strive to provide exceptional service and are glad that you have found our team helpful and efficient.
Evans Halshaw Customer Services
Excellent service from tyrone
December 5, 2024
Unprompted review
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Charlotte,
We appreciate your kind words about Tyrone.
Evans Halshaw Customer Services
Awesome service provided by Arvind and…
Awesome service provided by Arvind and Simon. Can’t fault the pair of them for my whole experience
November 13, 2024
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Michael,
We're so glad to hear you had a positive experience.
We appreciate your kind words about Arvind and Simon.
Evans Halshaw Customer Services
Evans Halshaw, Merthyr Tydfil
This is the 1st time I have bought a car without my husband, and Arvid at Evans Halshaw Merthyr Tydfil made the experience painless and easy. He was empathic and understood my needs, which made things easy for me.
November 14, 2024
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Dianne,
We're thrilled to hear about your positive experience.
It's wonderful to know that you felt comfortable and supported throughout the process.
We appreciate your kind words about Arvid's empathy and understanding.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Chelsea,
We really appreciate this positive review!
Thanks so much!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Amy,
We appreciate you taking the time to review us!
I am very pleased to hear that Matthew handled everything to your satisfaction.
Enjoy your day!
Evans Halshaw Customer Services
matthew and tyrone were very helpful…
matthew and tyrone were very helpful and friendly. After waiting a few weeks for the car!
November 6, 2024
Unprompted review
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi,
We appreciate your kind words about Matthew and Tyrone.
We're glad you found them helpful and friendly.
We strive to provide excellent customer service and we're happy to hear that your experience was positive.
Evans Halshaw Customer Services
Great all round service.
Tyrone was brilliant. Professional, informative and friendly.
November 4, 2024
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Terry,
We're so glad to hear you had a positive experience.
We appreciate your kind words about Tyrone.
Evans Halshaw Customer Services
Excellent Bodywork repair at Merthyr Tydfil Evans Halshaw
Excellent work on my fiesta to repair the bodywork. Communication was great and I was kept fully informed by Rachael of things via email and phone. I was running late to pick the car up as trains were cancelled and delayed, I was not sure I would make it before closing time. I'm still shocked they came to pick me up from train station and dropped me off at the dealers front door to get my car! Absolutely amazing team at merthyr Evans Halshaw. Been to a few Evans Halshaw over the years but the Merthyr one is the best by miles, need to carbon copy what they do here and horizontally expand it! The bodywork team were great and have made another happy customer. Thank so much 👍
October 31, 2024
Unprompted review
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Crawford,
We're thrilled to hear about your positive experience with our team.
It's wonderful to know that you were kept informed throughout the process and that Rachael's communication was so helpful.
We're especially delighted to hear about the extra effort our team went to in picking you up from the train station.
It's our goal to provide exceptional service and we're so happy to hear that we exceeded your expectations.
Evans Halshaw Customer Services
Big thank you to Tyrone Burr
Big thank you to Tyrone Burr. Most straightforward car salesman I’ve ever dealt with. Completely as good as his word. Excellent guy.
I love the car he sold me too.
Chris Peterson
October 31, 2024
Unprompted review
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hello Christopher,
Thank you so much for the review.
We appreciate your kind words about Tyrone.
We're thrilled to hear you had a positive experience and are enjoying your new car.
Evans Halshaw Customer Services
Good service
October 24, 2024
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Calvin,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Robert,
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
great service and very helpfull
March 18, 2024
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Theresa,
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
I would recommend ford service
I would recommend ford service, as I personally had a positive experience with my car service & mot. The staff where very helpful organising and keeping me informed via email/text of the progress made & any work required.
October 1, 2024
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hello Richard,
Thank you for your kind review and 5-star rating!
We are delighted to hear that you had a positive experience with our service.
We appreciate your feedback and are glad you found our staff helpful.
Evans Halshaw Customer Services
The couldn't careless attitude of my…
The couldn't careless attitude of my complaint at merthyr branch
September 10, 2024
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Robert,
Thank you for getting in touch.
We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@evanshalshaw.com
Kind Regards,
Evans Halshaw Customer Services
Tyrone Burt
Great customer service received from Evans Halshaw, and Tyrone inparticular. Tyrone, made us feel welcomed and valued as a customer and fellow human. No pressure and great guidance and advice received through every step of the purchase. I would highly recommend that you ask for Tyrone.
October 2, 2024
Unprompted review
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi,
We are delighted to hear that you had a positive experience and appreciate your recommendation.
We are proud of our commitment to providing excellent customer service and are glad that Tyrone was able to make you feel welcome and valued.
Evans Halshaw Customer Services
Excellent service buying a car
Really good service from Tyrone who was very patient and answered all our queries and questions. Tyrone was an excellent sales advisor who was very attentive to our needs. Will be coming back for our next car.
October 1, 2024
Unprompted review
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Sioned,
Thank you for your kind words about Tyrone.
We are delighted to hear you were happy with the service and experience.
We appreciate your feedback and are glad you found the process efficient.
Evans Halshaw Customer Services
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