Evans Halshaw - Ford Transit Centre Bretton Reviews 

251
TrustScore 4.5 out of 5

4.5

Chester Road, Bretton, CH3 Chester, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My commercial van was booked in for an MOT and there was quite a bit of work to do on it. I needed it back in time for my business use so Kerry and Mel on the front of house team made sure to keep me... See more

Company replied

Rated 5 out of 5 stars

Highly recommend the Bretton dealership. Having spent months searching Ford Rangers, Bretton came up with the best prices and great part ex quotes. Peter Fryer looked after us from start to finish pro... See more

Company replied

Rated 1 out of 5 stars

Our 2023 ford ranger was in for a re-call last week - when we picked it up - the wiper washer didn’t work- we took it back & got an invoice for £288 - apparently diagnostic was £120 - though we infor... See more

Company replied

Rated 5 out of 5 stars

Great experience at evans halshaw in bretton, Chester. Liam dealt with me buying a new van. He was very professional and I felt he went above and beyond in assisting me. I'd highly recommend this com... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Chester Road, Bretton, CH3, Chester, England, United Kingdom

  • 01244 660681

4.5

Excellent

TrustScore 4.5 out of 5

251 reviews

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4.5

All reviews

(251)

5,784 reviews in the last 12 months

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Rated 1 out of 5 stars

van in for a repair

We had a van in for a repair in august (21/8/24) for them to have it for just shy of 4 weeks with no communication from them to tell us it was ready to collect, we had to contact them and ask the question, upon collection mid September (19/9/24) the check engine light was on, we reported it for them to give us a booking/slot on today (17/10/24) upon arrival to be told they couldn't take it in as they have a number of people off in the tech department and the next available booking/slot is in months time (13/11/24).

October 17, 2024
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi,

We understand your frustration with the delays and lack of communication regarding your van repair.

We strive to provide excellent service and are disappointed to hear that your experience fell short of our standards.

We will take your feedback into consideration to improve our communication and scheduling processes.

Evans Halshaw Customer Services

Rated 1 out of 5 stars

Crap service

Get some 1 to phone me and Ill tell you about the crap service I received.

October 14, 2024
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Karl,

As this is a public platform, we would recommend you removing your personal details from here.

Please email us at service.followup@evanshalshaw.com and we will be more than happy to assist.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Brilliant service from Glyn

Ordered a van with Glyn, Glyn was very professional, nothing was ever too much answered all my questions no problem, nothing was ever too much highly recommended.

October 16, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi David,

We appreciate your kind words and are thrilled to hear about your positive experience with Glyn.

We strive to provide excellent customer service and are glad you found Glyn to be helpful and knowledgeable.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very transparent

Steve was easy to deal and came across very transparent which gave a lot of comfort.

10/10

October 16, 2024
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi,

We appreciate your kind words about Steve.

We're glad you found him easy to work with and transparent.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great experience

Great experience, easy to deal with. Steve Pritchard was very helpful.

September 30, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi,

We’re happy to hear you had such a positive experience with Steve.

Regards,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Van purchase

Steve was very helpful and no question too daft, kept me in the loop, even on a Sunday!!

September 28, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Transit Centre Bretton

Hello Bob,

Steve will appreciate you leaving this a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great experience buying a van

Great experience buying a van. A nice relaxed experience thanks to Liam. He went out of his way to make sure I was happy and everything went to plan with the sale. 10/10

September 27, 2024
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Kevin,

We appreciate you taking the time to share your feedback.

We strive to provide a relaxed and enjoyable experience for all our customers, and it's wonderful to know that Liam went above and beyond to ensure your satisfaction.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Van sale

Great Team professional service no complications. Jordan was very helpful and professional on the sale of my new van. Thanks guys

September 24, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Ian,

Thank you for your kind words!

We're delighted to hear you had a positive experience and that Jordan was so helpful.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Sales team are super

Jack, Liam and all the sales team are always fantastic. Wouldn't hesitate to recommend.

September 20, 2024
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Dan,

We appreciate your kind words about Jack, Liam and the sales team.

We're thrilled to hear you had a positive experience and would recommend us to others.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic customer service from Steve…

Fantastic customer service from Steve Pritchard. Would definitely recommend.

September 17, 2024
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi,

Thank you for the positive review!

I will be sure to share it with Steve at Ford Transit Centre Bretton.

Take care!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Liam was brilliant

September 13, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Russ,

Thank you for giving Liam such a great review!

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

All good thanks

All good thanks

September 12, 2024
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Kevin,

Thank you for taking the time to review us.

You have really made our day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Superb customer service from Paul Davis…

Superb customer service from Paul Davis at EH Bretton, thank you.

September 5, 2024
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Stephen,

We're thrilled to hear about your positive experience with Paul.

We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great team at Ford Bretton

Great team at Ford Bretton. Big thanks to Jordan for his help.

September 6, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Carl,

Jordan will appreciate you leaving this a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Evans Halshaw

Steve Pritchard was a great help and got our new van sorted with a quick turn around.

September 2, 2024
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Josh,

We're so glad to hear that you had a positive experience.

We appreciate your kind words about Steve.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Helpful very

August 9, 2024
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Nick,

We appreciate you leaving us a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

A great service from start to finish.

A great service from start to finish.
Glyn Jones worked with me through the purchase and we had a great handover with Jordan who delivered the van and worked through the handover with me. Very helpful and professional.

August 2, 2024
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Jo,

We're thrilled to hear about your positive experience!

It's wonderful to know that you received excellent service from our team.

We appreciate your kind words about Glyn and Jordan.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly & Helpful

August 7, 2024
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Geoff,

Thank you very much for leaving a review!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Had a great experience buying a new…

Had a great experience buying a new pick up from Liam. Very professional service and happy to spend time answering any questions we had.

July 19, 2024
Unprompted review
Evans Halshaw - Ford Transit Centre Bretton logo

Reply from Evans Halshaw - Ford Transit Centre Bretton

Hi Ryan,

Thank you for taking the time to leave a review!

We are thrilled to hear you had a positive experience with Liam.

We appreciate your feedback and will share it with the team.

Evans Halshaw Customer Services

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