Evans Halshaw - FordStore Glasgow Reviews 

416
TrustScore 4.5 out of 5

4.3

694 Cumbernauld Road, G33 2ET Glasgow, GB


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See what reviewers are saying

Rated 1 out of 5 stars

I had my car in to get serviced with Evans Halshaw Ford two years in a row. Both years they replaced my front brake pads and discs. This was despite only having driven 8500 miles in the interim.... See more

Company replied

Rated 4 out of 5 stars

I bought a car at the end of April, it has an issue with the back light & water leaking in. I was told a new part would be ordered. I never had any follow up about this which resulted in myself needin... See more

Company replied

Rated 5 out of 5 stars

From the moment we reserved it online to the day of delivery everything went very smoothly. Special mention to Gary Waugh from sales and Scott in the workshop who both excelled in customer service and... See more

Company replied

Rated 5 out of 5 stars

I was picked up at the bus station by Gary having spoken to Nick a day earlier and later Tony on phone. Gary was very helpful and assisted my friend and I on my purchase and all through the process. G... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 694 Cumbernauld Road, G33 2ET, Glasgow, United Kingdom

  • 0141 770 1100

4.3

Excellent

TrustScore 4.5 out of 5

416 reviews

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4.3

All reviews

(416)

5,338 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent!

Excellent service from start to finish!

April 27, 2024
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi,

Thanks for the great rating!

We are always happy to help.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Purchased a car from Gary

Purchased a car from Gary, he’s been exceptional, amazing customer service, so friendly and helpful, kept me in the loop every step of the way, and explained the entire process in detail. Couldn’t fault him. Thank you so much!! I love my car and would definitely recommend!

April 26, 2024
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Zaynah,

A huge thanks for taking the time to rate your recent experience with us.

Gary and the management team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Customer service is highly…

Customer service is highly appreciated,it was very helpful for us to complete the process.

April 20, 2024
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hello Niluka,

Thank you for taking the time to review us.

You have really made our day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good communication from Jordan

Good communication from Jordan, very helpful in getting me a deal that was in my budget. Very informative and knowledgeable. Would recommend.

March 30, 2024
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Lynsey,

Thank you very much for the 5* review!

Jordan values your feedback and take pride in providing the best possible customer service!

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

New car day

Good service, friendly staff took time to explain everything, timely delivery of car

March 30, 2024
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Janet,

Thank you for the review!

Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

We had a great experience buying from…

We had a great experience buying from Gary he was very helpful and helped us with everything would highly recommend him

March 30, 2024
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Maryann,

Thank you very much for the 5* review!

Gary values your feedback and take pride in providing the best possible customer service!

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Admin staff were very helpful and…

Admin staff were very helpful and pleasant.

March 28, 2024
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Derek,

Thank you for choosing Evans Halshaw!

All the best!
Evans Halshaw Customer Services

Rated 2 out of 5 stars

They are ok but believe team is under…

They are ok but believe team is under tremendous pressure to get sales. My car was Motd but was failed due to mirror indicator light which wasn't working. This was supposed to be a minor but not sure why they have failed my car and quoted £400 for a small plug n play led replacement. I could have submitted an appeal to DVLA considering the same fault was on minor by Nissan dealership and MOT passed.

Grow up team, this wasn't the experiencee I was expecting, will never go again.

March 27 - fyi Evans halshaw team, this is not the main indicator light but the indicator on the folding mirror. This is minor and thts why Nissan dealership has passed.

March 26, 2024
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Upendra,

Thank you for leaving us a review.

I am sorry to hear that your vehicle failed it’s recent MOT because of the indicator light not working. In regards to bulbs, whether this be an indicator light or a brake light, this will fail an MOT as this is a classed as a critical safety issue.

When carrying out an MOT we do adhere to VOSA standards and will only pass a vehicle on the basis that this meets all requirements and is safe and road worthy.

Your feedback will be taken on board.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Service / MOT

Kept me informed before, during and after work. Work completed promptly and professionally. Car returned in immaculate condition. Thoroughly cleaned inside and out. Would use again for further work.

March 14, 2024
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Tommy,

Thank you for the review!

Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic service buying my car from Evan Halshaw Glasgow Ford

Fantastic service buying my car from Evan Halshaw Ford Glasgow. I dealt with Gary, he was very helpful, professional and very friendly. He answered all of my questions. I would recommend to my family and friends.

March 9, 2024
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Holly,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Gary.

We hope to be of service to you again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Salesman not pushy

Salesman not pushy, car great, clear communication

February 28, 2024
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Ross,

It is wonderful to receive such a positive review!

All the best!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic customer service and James…

Fantastic customer service and James explained everything that I wanted to know and put me at ease.

February 25, 2024
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hello Ruth,

James will appreciate this positive review.

Thank you, and happy motoring!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

5/5 top service

February 16, 2024
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Alexander,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very helpful advice (and patience) from…

Very helpful advice (and patience) from James the sales exec. Once decision made and car chosen, very smooth, fast and easy transaction.

February 8, 2024
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow


Hi Mr Hay,

Thank you for taking the time to write this wonderful review.

I am very glad to hear that you were pleased with the level of service that you received and will ensure James receives the recognition they deserve.

Many thanks,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Speedy process

February 7, 2024
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Lynn,

Thank you for choosing Evans Halshaw!

All the best!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

First experience

First time at the showroom and i cant fault it at all.

February 6, 2024
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Derek,

Thank you for taking the time to review us.

You have really made our day!
Evans Halshaw Customer Services

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