I had my car in to get serviced with Evans Halshaw Ford two years in a row. Both years they replaced my front brake pads and discs. This was despite only having driven 8500 miles in the interim.... See more
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See what reviewers are saying
I bought a car at the end of April, it has an issue with the back light & water leaking in. I was told a new part would be ordered. I never had any follow up about this which resulted in myself needin... See more
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From the moment we reserved it online to the day of delivery everything went very smoothly. Special mention to Gary Waugh from sales and Scott in the workshop who both excelled in customer service and... See more
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I was picked up at the bus station by Gary having spoken to Nick a day earlier and later Tony on phone. Gary was very helpful and assisted my friend and I on my purchase and all through the process. G... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
694 Cumbernauld Road, G33 2ET, Glasgow, United Kingdom
- 0141 770 1100
4.3
Excellent
416 reviews
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Reply from Evans Halshaw - FordStore Glasgow
Hi Gordon,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
The service provided was great had my…
The service provided was great had my annual service done and MOT done on a sperate day.
Service here is great and I trust Evans Halshaw to deliver and have never been disappointed over the last 10 plus years.
July 17, 2024
Reply from Evans Halshaw - FordStore Glasgow
Hi
Thank you so much for reviewing your recent experience with Evans Halshaw.
It’s great to hear you’ve had a positive experience and we really appreciate your customer loyalty.
Take care,
Evans Halshaw Customer Services
Reply from Evans Halshaw - FordStore Glasgow
Hi Jakub,
Thank you for reviewing us!
We appreciate you taking the time to do this and hope you have a great day!
Evans Halshaw Customer Services
Excellent service from Gary
Excellent service from Gary, Answered all of my questions in great detail and overall brilliant help
July 2, 2024
Unprompted review
Reply from Evans Halshaw - FordStore Glasgow
Hi Rhys,
Thank you very much for leaving a 5* review.
Gary will really appreciate it!
Have a great day!
Evans Halshaw Customer Services
DONT BUY FROM THIS MOB. YOU HAVE BEEN WARNED
Please please please stay clear of this mob. I warn you DO NOT BUY A CAR FROM THEM. We spent 18k on a car that cant be driven any distance without the engine management light coming on. They are refusing to take the car back and give us a refund. They don't agree that spending 18k on a car and having so many issues deserves a refund. Please take my advice and don't buy from them. Feel free to contact me.
September 1, 2023
Unprompted review
Reply from Evans Halshaw - FordStore Glasgow
Hi David,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.
Thank you,
Evans Halshaw Customer Services
Reply from Evans Halshaw - FordStore Glasgow
Hello Derek,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
My only complaint is the coolant level…
My only complaint is the coolant level being low after it being replaced. Other than that. Happy with the service.
June 18, 2024
Reply from Evans Halshaw - FordStore Glasgow
Hi Stephen,
We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.
We hope to see you again in the future.
Evans Halshaw Customer Services
First class customer service
First class customer service, staff were friendly and polite.
Car was returned washed and hoovered.
June 18, 2024
Reply from Evans Halshaw - FordStore Glasgow
Hello Mr Barr,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Services
Easy sales process
Gary was really helpful and informative and took plenty time to explain all the options
June 14, 2024
Reply from Evans Halshaw - FordStore Glasgow
Hello,
A big thank you for leaving a 5* review for Gary.
Have a lovely day!
Customer Services
Service department
On the day of getting my car there was an issue with the key salesman tried to get it fixed but couldnt, service department couldnt care less told nope youll have to come back even tho i work away all week told cant do a saturday so booked the friday 1week after getting the car and due to work had to rearrange till the monday (10/6/24),
1.5hr later once car had been in told yeah issue with the key need to order a new one and rebook now having to take anther day off work ( 17/6/24) hopefully get it sorted. To top it off suffered a blowout on the rear tyre £135 to get replaced for a tyre that the rubber is degarding due to the fact they are the orginal tyres from 2018, amd they failed
the mot on the car for a wiper and then passed it only for the same issue to be there, all in all unsure if the car is fit for the road and know need to go to get a fresh mot and make sure nothing has been missed
May 31, 2024
Unprompted review
Reply from Evans Halshaw - FordStore Glasgow
Hi William,
Thank you for your review.
We're very sorry to hear that you haven't had a positive experience. We appreciate your disappointment with this and it isn't the level of customer service that we aim to provide.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Customer Services
Reply from Evans Halshaw - FordStore Glasgow
Hi Mr Murdoch,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
Very easy experience
This was the least stressful experience I've had buying a car, and a lot of that was thanks to our dealer - Greg Black. He represented Evans Halshaw excellently, he was very clear about describing the process and requirements, very willing to answer questions, very willing to support problems, and very amiable overall. He even came in on his day off to finish the sale when it was convenient for us. We would definitely recommend buying from Evans Halshaw to others.
May 24, 2024
Reply from Evans Halshaw - FordStore Glasgow
Hello Iain,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction by Greg.
Enjoy your day!
Evans Halshaw Customer Services
Great service dept - awful sales dept
Great service from the service dept, but overheard sales dept staff talking whilst I waited for my car and they were being unprofessional and unkind about a customer that recently purchased a car and had an issue a few hours after picking it up. I wouldn’t give the sales team the opportunity to sell me any of my future cars after hearing this.
May 23, 2024
Reply from Evans Halshaw - FordStore Glasgow
Hello,
We are pleased to hear that you have had a positive experience with the service team, I'll be sure to let them know as they will love to hear this.
We are sorry to hear that this is something you have witnessed, we will of course ensure this is investigated internally.
Evans Halshaw Customer Services
I recommend G33 2ET Evans Halshaw EVANS HALSHAW - GLASGOW Ford
Very professional customer service.
May 22, 2024
Reply from Evans Halshaw - FordStore Glasgow
Hi Andrew,
We love receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Evans Halshaw Customer Services
Reply from Evans Halshaw - FordStore Glasgow
Hi Mr Forrester,
Reviews like this give us motivation and help us ensure we provide high-quality care.
Evans Halshaw Customer Services
They booked me in and provided a…
They booked me in and provided a courtesy car. Explained to me the expenses and problems that need sorted.
May 15, 2024
Reply from Evans Halshaw - FordStore Glasgow
Hello Jerry,
It is wonderful to receive such a positive review!
All the best!
Evans Halshaw Customer Services
Reply from Evans Halshaw - FordStore Glasgow
Hi Mr Shaw,
Thanks for the great rating!
We are always happy to help.
Evans Halshaw Customer Services
Great service …
Great service found the car I was lookin for all round great sales people professionally and also not pushy 5 stars
April 18, 2024
Reply from Evans Halshaw - FordStore Glasgow
Hi Sean,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services
I found the price a bit high but the…
I found the price a bit high but the service was excellent and I would especially like to thank whoever cleaned and valeted the car which looked like new when I picked it up.
April 30, 2024
Reply from Evans Halshaw - FordStore Glasgow
Hello Jackie,
At Evans Halshaw we sincerely value your review.
Thanks for such a positive rating!
Take care,
Evans Halshaw Customer Services
Reply from Evans Halshaw - FordStore Glasgow
Hi Annie,
Thank you for the review!
Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services
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