Evans Halshaw - FordStore Glasgow Reviews 

416
TrustScore 4.5 out of 5

4.3

694 Cumbernauld Road, G33 2ET Glasgow, GB


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See what reviewers are saying

Rated 1 out of 5 stars

I had my car in to get serviced with Evans Halshaw Ford two years in a row. Both years they replaced my front brake pads and discs. This was despite only having driven 8500 miles in the interim.... See more

Company replied

Rated 4 out of 5 stars

I bought a car at the end of April, it has an issue with the back light & water leaking in. I was told a new part would be ordered. I never had any follow up about this which resulted in myself needin... See more

Company replied

Rated 5 out of 5 stars

From the moment we reserved it online to the day of delivery everything went very smoothly. Special mention to Gary Waugh from sales and Scott in the workshop who both excelled in customer service and... See more

Company replied

Rated 5 out of 5 stars

I was picked up at the bus station by Gary having spoken to Nick a day earlier and later Tony on phone. Gary was very helpful and assisted my friend and I on my purchase and all through the process. G... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 694 Cumbernauld Road, G33 2ET, Glasgow, United Kingdom

  • 0141 770 1100

4.3

Excellent

TrustScore 4.5 out of 5

416 reviews

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4.3

All reviews

(416)

5,338 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clear explanatins of what your choice of car can do

From test drive to delivery - just over a week. Jordon Allison at Cumnauld Raod, Glasgow was an excellent salesman.

September 17, 2024
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Jean,

We appreciate your kind words about your recent experience.

We're thrilled to hear that you had a positive experience with Jordan.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

My daughter bought a new car from this…

My daughter bought a new car from this dealership and had the pleasure of dealing with Greg. Greg was incredibly helpful when talking through everything to make it easy to understand. This was the first car that my daughter was financing herself (age 19) and as such he made it as simple as possible.

September 18, 2024
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hello Sarah,

Thank you for taking the time to share your positive experience.

We're delighted to hear that was so helpful and made the car buying process easy for your daughter.

We appreciate your feedback and are glad you had a positive experience.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

2year sevice …

Was told exact cost before dropping car off . Picked up car to find that not only had service been done but it had been fully valeted & fully charged at no extra cost.
Cannot speak highly enough at service received

September 16, 2024
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hello Peter,

We are delighted to hear that you were so pleased with the service you received.

We strive to provide our customers with the best possible experience, and we are glad that you were happy with the unexpected extras.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service from Scott and the…

Excellent service from Scott and the team, keeping me informed of all the work carried out. Appreciate that you can still get that detailed information!

September 9, 2024
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi David,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Scott and the team.

Enjoy your day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service from Greg Black and…

Excellent service from Greg Black and team at cumbernauld road, Glasgow. Their knowledge expertise and professionalism has kept me as a returning customer. Thanks guys

September 14, 2024
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Reply from Evans Halshaw - FordStore Glasgow

Hello Jackie,

We are thrilled to hear about your positive experience with Greg at Ford Glasgow.

We appreciate your kind words about the team and their commitment to providing excellent service.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Amazing service from sales guy

Amazing service from sales guy. Knowledgeable and friendly. Thank you

August 31, 2024
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Reply from Evans Halshaw - FordStore Glasgow

Hi Susan,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service. Car off road minimum time for repair. Big thanks to Scott and team.

August 28, 2024
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi William,

We're thrilled to hear about your positive experience.

We appreciate your kind words about Scott and the team.

Evans Halshaw Customer Services

Rated 1 out of 5 stars

New car kept outside of showroom and no…

New car kept outside of showroom and no good demo. It was more of less interested to sale the new car.

August 21, 2024
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Reply from Evans Halshaw - FordStore Glasgow

Hi Parag,

We understand your disappointment with your recent experience.

We appreciate you bringing this to our attention and will use your feedback to improve our processes.

Evans Halshaw Customer Services

Rated 4 out of 5 stars

Smooth sales experience

Dealt with Greg at Evans Halshaw Ford, great service, let us view at our leisure, non pushy sales and would definitely recommend.

August 20, 2024
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi,

We're delighted to hear about your positive experience with Greg.

It's wonderful to know that you felt comfortable and valued during your visit.

We appreciate your kind words and recommendation.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Robert the mechanic

August 16, 2024
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Sean,

A big thank you for leaving a 5* review for Robert.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Gary Brown (used car sales) was a…

Gary Brown (used car sales) was a pleasure to deal with and no hard sell

August 1, 2024
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Zoe,

Gary loves receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Purchased a used car here recently from…

Purchased a used car here recently from Jay Addison, great experience and he made sure the issues I had found in my test drive were sorted prior to collection. Customer service from the front desk has always been good as well.

July 24, 2024
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hello Chris,

Thank you so much for the review.

We're thrilled that you had such a positive experience!

We hope that you'll consider us again in the future.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Picked up and dropped off with due care…

Picked up and dropped off with due care with a short video explaining what was done during the service

July 19, 2024
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Reply from Evans Halshaw - FordStore Glasgow

Hi Kaz,

Thank you for your kind words!

We're so glad you were happy with the service.

We strive to provide the best possible care for our customers and their vehicles.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Id like to thank Lauren and jay at this…

Id like to thank Lauren and jay at this garage for EVERYTHING they both done for me. They made my experience feel at ease. Communicating throughout. Iv been buying cars from evanshashaw for over 30 years now. Even though I had a bad experience last year with a he actual used car manager. I’m glad I gave it a second chance as these guys pulled it off for me. In my experience with Lauren she is the ultimate back bone of that garage.

Thanks
Karen Young

August 7, 2024
Unprompted review
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Karen,

We are thrilled to hear about your positive experience with Lauren and Jay.

It's wonderful to know they made you feel comfortable and kept you informed throughout the process.

We appreciate your loyalty to our dealership and are glad you gave us another chance.

We're proud to have dedicated employees like Lauren who go above and beyond to provide excellent customer service.

Evans Halshaw Customer Services

Rated 1 out of 5 stars

Unhelpful, don't care. Better experiences with Arnold Clark 🙈

Unhelpful, uninterested, bought a car from here at the end of march and in the middle of July an absolute/emissions fault came on in my car and also a "impossible to start in 700 miles" warning. Bought an extended with car and they are not honouring it as the fault is apparently not mechanical. The DPF was found to be choked and engine needing a software update for a regen and also possibly needs new NOX sensor.

August 5, 2024
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Andrew,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, in particular Gary made us feel at ease and talked us through the process. No pressure to buy. Very good experience.

July 31, 2024
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi,

Thank you for your kind words.

We're delighted to hear you had a positive experience and that Gary made you feel comfortable.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service from very helpfull staff.

July 14, 2024
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Alexander,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Always fantastic service

We have been taking our car to this store since we bought it so around 3 years, staff are always really helpful and friendly. They always provide good recommendations for any issues with the car etc. Honestly can't fault them.

July 26, 2024
Evans Halshaw - FordStore Glasgow logo

Reply from Evans Halshaw - FordStore Glasgow

Hi Michael,

Thank you for your kind review!

We appreciate your loyalty and are glad to hear you've had positive experiences with our staff.

We strive to provide excellent customer service and appreciate your recognition.

Evans Halshaw Customer Services

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