Evans Halshaw - FordStore Lincoln Reviews 

703
TrustScore 4 out of 5

4.0

FordStore, 1 Outer Circle Road, LN2 4HZ Lincoln, GB


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Rated 1 out of 5 stars

On 17 August I contacted Evans Halshaw Ford Lincoln about an Audi A7 they had advertised and if there had been any damage repairs to the car. Peter Hardy replied, confirming in email that there had b... See more

Company replied

Rated 5 out of 5 stars

Peter of Evan Halshaw Lincoln was god sent. Kept me informed of the situation. He was patient and understanding. A nice smooth process to the purchase. The collection of the vehicle was perfect and ev... See more

Company replied

Rated 5 out of 5 stars

No pressurised sales talk , just helpful advice regarding different makes and models. Showed us several vehicles on site which convinced us our initial first choice would be totally unsuitable , and... See more

Company replied

Rated 5 out of 5 stars

We recently replaced our Ford Puma with Jason from used car sales. He showed patience and understanding throughout the transaction and was very pleasant to deal with. He helped us achieve an accepta... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • FordStore, 1 Outer Circle Road, LN2 4HZ, Lincoln, United Kingdom

  • 01522 530101

4.0

Great

TrustScore 4 out of 5

703 reviews

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4.0

All reviews

(703)

5,349 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not buy from!!!…

Not even got the used car yet and had numerous phone calls not returned. Spent 2 hours being given the hard sell even though I said I only wanted to buy car no 'extras' Was worn down into agreeing to a warranty I didn't want and now been told two days before I pick up car they can't repair damage we agreed to as not enough margin in it for them !!!!
Got sob story of salesman who said he would fill tank up out of his own pocket to make up for it, they honestly think I fell out of a tree, disgusted.

August 18, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Helen,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic experience

Jake at Evans Halshaw, was very polite, professional and efficient. Jake listened to what car we were interested in and matched our needs and wants perfectly. It was a very easy and smooth process from beginning to end. I would highly recommend.

August 20, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hello Helen,

We're happy to hear that the process of finding the right car was smooth and easy.

We appreciate your positive feedback and are so glad that Jake matched your needs so well.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Really helpful service

Really helpful service! well informed on the car. wanted to take the car away today so efforts were made to get this done as quickly as possible which was great!

August 20, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi,

We appreciate you sharing your positive experience.

We are so glad to hear that you found our service helpful and that we could assist you in a timely manner.

Evans Halshaw Customer Services

Rated 4 out of 5 stars

Jason was brilliant

Jason was brilliant, the handover could of done with being a little more indepth but appreciate that its His normal day off and his colleague was also busy

August 3, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Robert,

We're happy to hear that your experience with Jason was brilliant.

We appreciate your feedback regarding the handover and will review our processes to improve.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly and efficient

Guy was very easy to talk to was not pushy and listened to what I needed. In comparison to other garages I found Evans halshaw very friendly and efficient.

July 30, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Karen,

We're happy to hear that you found our team friendly and efficient.

It's great to know that the person you spoke with listened to your needs and was easy to talk to.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Jason was a great help when buying my…

Jason was a great help when buying my new car! He made the process so simple and easy.

July 18, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hello Erin,

Jason will appreciate you leaving this a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ease of service and friendly nature of…

Ease of service and friendly nature of the team. No pressure and patience shown - great customer service from Jason. Transparency and opportunity to discuss various options.

July 18, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hello Chetan,

We're happy to hear that you found our service easy to use and our team friendly.

We appreciate your recognition of our Jason's patience and transparency as we discussed options with you.

Thank you!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very efficient and helpful getting car…

Very efficient and helpful getting car across to Lincoln.
Jason Wade particularly helpful and patient.

July 17, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Carol,

We appreciate you taking the time to leave us a review.

We're so glad that you found the service efficient and helpful from Jason.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Buying our next car was simple and…

Buying our next car was simple and quick. We received a decent value on our trade-in and no hard selling. Would definitely return.

July 17, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hello,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service from Jake

Excellent service from Jake. Everything went smoothly.

July 11, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Mark,

Jake will appreciate you leaving this a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic service from jason

Fantastic service from jason, super friendly, not pushy at all, but really professional and efficient, will definitely use again whe we are ready for another new car.

July 9, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hello,

We're so glad you found Jason's service fantastic and efficient!

We appreciate your kind words and look forward to helping you with your next car.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Easy To Book & Very Good Service

Easy to book online and the service was completed without fuss plus the vehicle was valeted before I picked up :)

June 27, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Michael,

We're so glad the online booking was straightforward and the service met your expectations, including the vehicle valet.

We appreciate your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

This is my first visit to Evans…

This is my first visit to Evans Halshaw, we saw Jason who was excellent and dealt with our enquiries in a very professional and pleasant way.
Other members of staff we have spoken to have also been helpful and polite.

July 3, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hello Rob,

We appreciate your kind words and are so glad to hear about the excellent, professional, and pleasant service you received from Jason during your first visit.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service throughout

Very helpful and insightful, gave me a good fair deal on a part exchange, very clear on what packages they offer at good prices. Jake who dealt with me was helpful all the way through and gave me every bit of information I asked for and needed. Great service.

July 2, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hello Joe,

We appreciate your positive feedback and 5-star rating!

We're happy to hear that you found Jake insightful and helpful with your part exchange.

We're also glad you were provided with clear information and had a great experience.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Jake was brilliant

Jake was brilliant

July 2, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Dean,

Thank you for the five star review for Jake.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Jason was polite, friendly and knowledgeable. Pleasure doing business with him.

June 28, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Debbie,

We're happy to hear that you had such a positive experience!

Thank you for taking the time to share your kind words about Jason.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Jason was very helpful courteous

Jason was very helpful courteous. Explained the paper work and made it easy.

June 27, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi,

We're happy to hear that the paperwork process was easy and that Jason was helpful and courteous.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Helpful, kind and efficient service from Jake. Full explanations given, great service.

June 25, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Eli,

We appreciate your positive feedback and are so glad to hear that you found the service received from Jake helpful and efficient.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

Picked up my used BMW X6 M50D from Evans Halshaw Lincoln and was very pleased with the service I received from Jake Kirkland who was professional from start to finish.

June 25, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Iwan,

We're happy to hear about your positive experience picking up your BMW X6 M50D.

We appreciate your recognition of the professional service you received from Jake.

Thank you for your feedback.
Evans Halshaw Customer Services

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