On 17 August I contacted Evans Halshaw Ford Lincoln about an Audi A7 they had advertised and if there had been any damage repairs to the car. Peter Hardy replied, confirming in email that there had b... See more
Company replied
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Peter of Evan Halshaw Lincoln was god sent. Kept me informed of the situation. He was patient and understanding. A nice smooth process to the purchase. The collection of the vehicle was perfect and ev... See more
Company replied
No pressurised sales talk , just helpful advice regarding different makes and models. Showed us several vehicles on site which convinced us our initial first choice would be totally unsuitable , and... See more
Company replied
We recently replaced our Ford Puma with Jason from used car sales. He showed patience and understanding throughout the transaction and was very pleasant to deal with. He helped us achieve an accepta... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
FordStore, 1 Outer Circle Road, LN2 4HZ, Lincoln, United Kingdom
- 01522 530101
4.0
Great
703 reviews
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Brilliant customer service from Jake
Brilliant customer service from Jake. Very efficient, made purchasing our new car hassle free. Would definitely recommend
June 23, 2025
Unprompted review
Reply from Evans Halshaw - FordStore Lincoln
Hi,
We appreciate you mentioning the efficient service you received from Jake.
We are so glad that your new car purchase was hassle-free, and we value your recommendation!
Evans Halshaw Customer Services
No pressure put on at any time during…
No pressure put on at any time during looking at cars or throughout sale. Simple and easy buying process dealing with Jake.
June 20, 2025
Unprompted review
Reply from Evans Halshaw - FordStore Lincoln
Hi Ed,
We're glad you found the car-buying process simple and easy.
It's great to hear that you felt no pressure during your experience.
Thank you for your positive feedback!
Evans Halshaw Customer Services
Great experience at Evan’s Halshaw…
Great experience at Evan’s Halshaw Lincoln, Jason made the process extremely smooth and simple. Would buy a car from them again.
June 20, 2025
Unprompted review
Reply from Evans Halshaw - FordStore Lincoln
Hi Melissa,
We're happy to hear that your experience was great!
It's fantastic that the process was smooth and simple for you.
Thank you for your positive feedback; we appreciate it.
Evans Halshaw Customer Services
Easy trade-in and car sale
Easy trade-in and car sale, everything explained with no pressure and good communication throughout
June 19, 2025
Unprompted review
Reply from Evans Halshaw - FordStore Lincoln
Hi Shaun,
We're happy to hear that your trade-in and car sale were easy.
We appreciate you noting our clear explanations, no pressure approach, and good communication.
Evans Halshaw Customer Services
Jake was excellent
Jake was excellent, guided me through the process and was great to work with.
June 18, 2025
Unprompted review
Reply from Evans Halshaw - FordStore Lincoln
Hi Max,
We're glad you had a great experience.
It's wonderful to hear that the guidance provided by Jake was so helpful.
Evans Halshaw Customer Services
Helpful salesman
Helpful salesman - agreed to a reduced purchase price on a used vehicle with minimal fuss
Vehicle well presented
June 14, 2025
Unprompted review
Reply from Evans Halshaw - FordStore Lincoln
Hi Dave,
We're happy to hear that our salesman was helpful and that you were pleased with the vehicle's presentation and the purchase price.
Evans Halshaw Customer Services
Reply from Evans Halshaw - FordStore Lincoln
Hi Marilyn,
We're happy Jake was helpful.
We appreciate your positive feedback and thank you for sharing.
Evans Halshaw Customer Services
Great customer service from Jake.
June 15, 2025
Unprompted review
Reply from Evans Halshaw - FordStore Lincoln
Hi,
We appreciate you taking the time to share your positive experience with Jake.
Evans Halshaw Customer Services
Great service by Gabe!
Great service by Gabe when buying our car today. Friendly, polite and was able to answer any questions we had with no trouble. Nothing was too much hassle!
June 14, 2025
Unprompted review
Reply from Evans Halshaw - FordStore Lincoln
Hi Charlie,
We're so glad to hear about the great support you received during your car purchase!
It's wonderful that Gabe was so helpful and accommodating.
Evans Halshaw Customer Services
Really happy with the customer service…
Really happy with the customer service and information provided by Gabriel. He helped me find the car that matched my criteria which led to me purchasing the vehicle.
June 10, 2025
Unprompted review
Reply from Evans Halshaw - FordStore Lincoln
Hi Laura,
We're happy to hear that you were pleased with the assistance you received from Gabriel.
We appreciate your feedback and are glad we could help you find the perfect vehicle to purchase.
Evans Halshaw Customer Services
I collected today my new Fiesta
I collected today my new Fiesta.
Jason made the purchase straight forward and was very helpful. Thank you .
June 6, 2025
Unprompted review
Reply from Evans Halshaw - FordStore Lincoln
Hi Aurelie,
We're happy to hear that your Fiesta purchase was straightforward and helpful.
We appreciate your positive feedback about Jason.
Evans Halshaw Customer Services
Don't leave ANY valuables in your car
Had approximately £15 to £20 (best guess) of change stolen from my ashtray while vehicle was in for recall work. Reported it to the service manager who said she would immediately look into it. I explained that I knew I had no proof and that I didn't expect anything back and that I just wanted to make them aware of the situation. She told me she would investigate and get back to me. This was the last I heard from Evans Halshaw. Don't leave ANY valuables in your car.
May 22, 2025
Unprompted review
Reply from Evans Halshaw - FordStore Lincoln
Hi Steve,
I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth.
If you could please send us an email to service.followup@evanshalshaw.com we can certainly have this looked into further for you.
Evans Halshaw Customer Services
Ideal buying and viewing process
Jake made buying and viewing process easy, I was allowed to take the car I was looking at on a test drive within the first 30 minutes, and had answers to all the questions
May 30, 2025
Unprompted review
Reply from Evans Halshaw - FordStore Lincoln
Hi,
We're happy to hear that the buying and viewing process was easy for you.
It's great that you had a quick test drive and got all your questions answered by Jake.
Thanks for your feedback!
Evans Halshaw Customer Services
Very happy with the service
Very happy with the service, Jason was good throughout
May 30, 2025
Unprompted review
Reply from Evans Halshaw - FordStore Lincoln
Hi Stephen,
We're happy you were pleased with the service you received from Jason.
Evans Halshaw Customer Services
Ford Lincoln - Jason …
I can not fault Jason who was dealing with me from start to finish he was very knowledgeable and friendly .
As my local Evan Halshaw has closed my nearest one was miles away at Lincoln . But Jason did everything over the phone and email and kept me updated with my car , To save me driving all the way over there ,It was all sorted really quick.
May 28, 2025
Unprompted review
Reply from Evans Halshaw - FordStore Lincoln
Hi Karen,
Thank you so much for taking the time to review your experience with Evans Halshaw and Jason.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Evans Halshaw Customer Services
Salesman not competant
Salesnan gave incorrect facts about vehicle, could not work computer inputs correctly was slow and forgettful and was uninformed about payment procedures
May 16, 2025
Unprompted review
Reply from Evans Halshaw - FordStore Lincoln
Hi Geoff,
Thank you for getting in touch and sharing your honest feedback.
We’re sorry to hear that your recent experience hasn't met your expectations – please be assured that your feedback has been passed on to the management team.
Thank you,
Evans Halshaw Customer Services
Everything was very straightforward
Everything was very straightforward, explained well. Only negative was no option to haggle the price.
May 26, 2025
Unprompted review
Reply from Evans Halshaw - FordStore Lincoln
Hi Julie,
Thank you for taking the time to post this review.
Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at Ford Lincoln.
Have a nice day!
Evans Halshaw Customer Services
Great experience
Very helpful. Responded to queries promptly. Nothing was too much trouble
May 22, 2025
Unprompted review
Reply from Evans Halshaw - FordStore Lincoln
Hi Sarah,
We're happy to hear that our assistance was helpful and our responses were prompt.
Evans Halshaw Customer Services
Great Customer Service by Jason Wade
Great Customer Service by Jason Wade, vehicle purchase went smoothly, would recommend.
May 22, 2025
Unprompted review
Reply from Evans Halshaw - FordStore Lincoln
Hello Rachael,
We're happy to hear that your vehicle purchase went smoothly with Jason.
Thank you for the recommendation!
Evans Halshaw Customer services
Was in the process of buying a car from…
Was in the process of buying a car from them, the sales executive was fantastic trying to sort the issues after collection but had issues with it 13 minutes into my 5 hour journey home.. Car had to be returned to the dealership to be looked at had to go elsewhere to get it looked at and the issue they told me it was, wasnt. Bare in mind, this car sat in the car park and the car health check was incorrect. The tire pressure for each wheel was 50 PSI !!!
. Turns out the problem wasn't fixed even though I was advised it drove like a dream, broken promises of it getting brought up on a trailer and no reason to why as this was one of my requests along with the health check(still didn't get this). See the car is now back up for sale but can imagine the issues for the new owner is going to get.
Now left with a car insurance policy that I cannot do anything with, no car. Waste of 17 days of my time and money.
May 20, 2025
Unprompted review
Reply from Evans Halshaw - FordStore Lincoln
Hi Gavin,
We appreciate you bringing this to our attention.
We understand your frustration with the issues encountered shortly after purchase and the subsequent inconvenience.
We'll review your experience and use your feedback to improve our processes.
We value your business and apologise for not meeting your expectations.
Evans Halshaw Customer Services
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