Evans Halshaw - FordStore Lincoln Reviews 

703
TrustScore 4 out of 5

4.0

FordStore, 1 Outer Circle Road, LN2 4HZ Lincoln, GB


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Rated 1 out of 5 stars

On 17 August I contacted Evans Halshaw Ford Lincoln about an Audi A7 they had advertised and if there had been any damage repairs to the car. Peter Hardy replied, confirming in email that there had b... See more

Company replied

Rated 5 out of 5 stars

Peter of Evan Halshaw Lincoln was god sent. Kept me informed of the situation. He was patient and understanding. A nice smooth process to the purchase. The collection of the vehicle was perfect and ev... See more

Company replied

Rated 5 out of 5 stars

No pressurised sales talk , just helpful advice regarding different makes and models. Showed us several vehicles on site which convinced us our initial first choice would be totally unsuitable , and... See more

Company replied

Rated 5 out of 5 stars

We recently replaced our Ford Puma with Jason from used car sales. He showed patience and understanding throughout the transaction and was very pleasant to deal with. He helped us achieve an accepta... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • FordStore, 1 Outer Circle Road, LN2 4HZ, Lincoln, United Kingdom

  • 01522 530101

4.0

Great

TrustScore 4 out of 5

703 reviews

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4.0

All reviews

(703)

5,349 reviews in the last 12 months

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Rated 5 out of 5 stars

Aygo-sportage exchange

Had a great experience dealing with Jake, who was able to get me through the process that had a few delays. Great exchange experience.

May 21, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi,

We're glad you enjoyed your experience and appreciate you highlighting the assistance you received from Jake.

Thank you for your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Used car purchase

I have just bought a used car at Evan’s Halshaw. Gabe was really helpful and friendly, kept in touch throughout the process. Smooth and easy throughout. Looking forward to driving the new car.

May 13, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Sarah,

We're so glad to hear you had a positive experience with Gabe!

We're thrilled that you're happy with your new car and we hope you enjoy many happy miles behind the wheel.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Traded in my van for a newer one

Traded in my van for a newer one. Ever so friendly, no pressure to buy. Smooth hand over.

May 8, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Wayne,

It's wonderful to know you felt comfortable and well-taken care of throughout the process.

We strive to provide a seamless and enjoyable experience for all our customers.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Helpful service

Helpful service. Jake was knowledgeable and made sure everything was sorted quickly.

May 3, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Gemma,

Thank you for your kind words.

We are delighted to hear that you had a positive experience and that Jake was helpful and efficient.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Easy to buy a car

Jake made the expirence easy. I have never been to a dealership before and he walked me through all the necessary steps to make a purchase

May 4, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Aaron,

We're thrilled to hear about your positive experience!

It sounds like Jake did a fantastic job of making your first dealership visit comfortable and easy.

We appreciate your kind words and are glad you had a great experience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Jason Wade really helpful with phone…

Jason Wade really helpful with phone call enquiry, video walk around of the car, emails to change over of cars

May 1, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Laura,

We're so glad to hear that you had a positive experience with Jason.

We strive to provide excellent customer service, and we're happy that he was able to assist you with your car purchase.

Evans Halshaw Customer Services

Rated 4 out of 5 stars

Helpful

Helpful, informative and polite.

May 1, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi John,

We appreciate your feedback and are glad you found our service helpful, informative, and polite.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service, Jason was exceptional throughout the process of buying my new vehicle

April 30, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Jake,

It's wonderful to know that you had such a great time working with Jason.

We appreciate your kind words and will share your feedback with him.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great experience with Evan Halshaw…

Great experience with Evan Halshaw Lincoln, purchase of a car done in 2 days, great communication and overall experience with Martin.

Thank you very much.

April 30, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Perdi,

We appreciate your kind words about Martin and the overall service you received.

We strive to make the car buying process as smooth and enjoyable as possible, and we're glad we were able to achieve that for you.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Quick and hassle free service for…

Quick and hassle free service for exchange of vehicle.
Jake worked out the best deal possible and made a hassle free switch over.

April 23, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Nick,

We appreciate your kind words about Jake and the service provided.

We will be sure to share your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Lovey friendly and helpful staff

Lovey friendly and helpful staff. Jason was very accommodating and couldn’t do enough for you without being pushy.
The choice of cars were great, good quality and the aftercare options are really good

April 18, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Dave,

Thank you for your kind words.

We are delighted to hear that you had a positive experience and found Jason to be helpful and friendly.

We appreciate your feedback and are glad you were happy with the service you received.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic service

Fantastic service, Jason was a great help in getting the deal done.

April 16, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Claire,

We're delighted to hear you had a positive experience.

We appreciate your kind words about Jason's assistance.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Bought a car last week

Bought a car last week. Jason Wade made the entire process so easy. Nothing was too much trouble. He was nothing but totally professional and very friendly throughout and put me at ease with things I found difficult to grasp. A credit to the Evans Halshaw team in Lincoln.

Thank you Jason. Will see you 2026 for my first service.

April 8, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Alison,

We are thrilled to hear about your positive experience.

We appreciate you highlighting the excellent service you received, especially the helpful and informative approach you experienced from Jason.

We are glad you felt confident in your purchase.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Brilliant service from the service team…

Brilliant service from the service team as ever. Really kind, professional and provide the reassurance needed when things go wrong.

April 3, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Sarah,

We are delighted to hear that you had a positive experience with our service team.

We appreciate your feedback and will share it with the team.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Peter at Evans Halshaw Lincoln was extremely helpful and really went the extra mile to get us the right car. He made the experience feel right and was very patient helping us find the best deal available. Top service!

March 23, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Richard,

We are delighted to hear that you had a positive experience and that you are happy with your new car.

We are proud to have such a helpful sales team and appreciate your feedback about Peter.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Professional service

So easy to organise a new car, Pete was professional and the transaction was hassle free. Car ready to pick up in two days! 😁

March 31, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Jackie,

It sounds like you had a smooth and enjoyable process.

We appreciate your kind words about Pete's professionalism.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great Service

Martin was great, very friendly, and a very quick and easy sale. Thank you!

March 30, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi,

We strive to provide excellent customer service and are pleased to hear that Martin met your expectations.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Sound staff.

Sound staff.

March 27, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi,

Thank you for choosing Ford Lincoln.

All the best!
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Can’t explain how disappointed I am…

Can’t explain how disappointed I am with their customer service. So many issues with my new vehicle purchase. Evans Halshaw Lincoln don’t even have the common decency to call me back regarding the significant issues I’m facing. I’m a loyal customer but bitterly disappointed with how I’ve been treated

March 20, 2025
Unprompted review
Evans Halshaw - FordStore Lincoln logo

Reply from Evans Halshaw - FordStore Lincoln

Hi Ashley,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com

Thank you,
Evans Halshaw Customer Services

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