Evans Halshaw - FordStore Old Trafford Reviews 

517
TrustScore 4 out of 5

4.0

660 Chester Road, Old Trafford, M16 0GU Manchester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Joe Grant lovely young guy made everything easy!he’s a a very pleasant guy& courteous. So if your looking for a decent used car pay this ford dealership a visit& ask for Joe Grant!

Rated 5 out of 5 stars

Been a customer for over 20 years for buying cars (3) and Service and maintenance. Always fair and friendly. Prompted me to write a new review as I have just part exchanged my ten your old Focus for a... See more

Company replied

Rated 1 out of 5 stars

Recently brought a second hand car, and arranged delivery to our home, it didn't arrive when we agreed, it wasn't cleaned as promised, didn't undergo the multi point check as promised, and arrived wi... See more

Company replied

Rated 5 out of 5 stars

A lovely experience with Joe Grant, looked after us, explained everything we needed. A pleasure to deal with. Thanks Joe Edit 30 minutes later on the M67 car broke down. To be fair Lee from Evan... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 660 Chester Road, Old Trafford, M16 0GU, Manchester, United Kingdom

  • 0161 872 2201

4.0

Great

TrustScore 4 out of 5

517 reviews

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4.0

All reviews

(517)

5,751 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional and friendly staff

Very professional and friendly staff. The attended to all queries as a matter of urgency.

March 27, 2025
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Raqib,

We strive to provide excellent customer service and are glad you found our team professional and helpful.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent promt service and…

Excellent promt service and communication

March 22, 2025
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi,

We appreciate your feedback and are glad you had a positive experience.

Evans Halshaw Customer Services

Rated 4 out of 5 stars

Fair price

Fair price, was able to book it in on a Saturday at short notice. Efficient and reliable.

March 9, 2025
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Mr Moore,

Thank you for your positive feedback.

We're pleased to hear that you found our service efficient and reliable, and that you were able to book your appointment at short notice.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excwllent

Welcome and friendly

March 18, 2025
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Laxmi,

Thank you for your positive review.

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Pleasantly surprised

Was a bit apprehensive after reading some of the other reviews but my experience was great. The staff were friendly and helpful and the work was carried out as requested and the price was as they had quoted. No complaints at.all.

March 19, 2025
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Jill,

Thank you for your kind words.

We are pleased to hear that you had a positive experience with our service.

We appreciate your feedback and are glad you found our staff friendly and the work carried out to your satisfaction.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very helpful and everything well explained

Sales man Gurps Saigh very helpful and explained everything clearly

March 14, 2025
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Norma,

We appreciate your kind words about Gurps' helpfulness and clear explanations.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great professional service by…

Great professional service by Jacob…many thanks

March 15, 2025
Unprompted review
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Mark,

We're so glad to hear you had a positive experience.

Jacob is a valuable member of our team and we appreciate your kind words.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Right Car

Right Car , Right Brand , Right Sales Person , yet again fantastic Service

March 13, 2025
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Mark,

We are delighted to hear you had a positive experience with our service.

We appreciate your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

Tunde was exceptional in all his dealings with me and my family.
He made the purchase very seamless. Thank you

March 11, 2025
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi,

We appreciate your kind words about Tunde's exceptional service.

We strive to provide seamless and enjoyable experiences for our customers.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service from start to …

Excellent service from start to finish
Informed every step of the way

March 11, 2025
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Sandra,

We are delighted to hear that you had a positive experience and appreciate your feedback.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Maria was so kind ad supportive

Receptionist name Maria she was helpful

March 12, 2025
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Maysam,

We're so glad to hear that you had a positive experience with Maria.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Andrew Souter

Bought car from Evan’s Halshaw Old Trafford gave good review last week just received touch up paint Andrew Souter promised.True to his word received it yesterday Well chuffed with service I received

March 7, 2025
Unprompted review
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi John,

We are thrilled to hear that you were happy with the service you received from Andrew and that you were pleased with the touch-up paint.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Efficiently done

All jobs on my car done efficiently and delivered back at home in a day.

March 4, 2025
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Sharon,

We're delighted to hear that you were happy with the efficiency of our service and the prompt delivery of your car.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great Communication

Friendly, professional great communication

February 27, 2025
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Jackie,

We are delighted to hear that you found our team friendly, professional, and easy to communicate with.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Car collected from my home

Car collected from my home, job done, car returned all before lunch. Well done

February 27, 2025
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Dorothy,

We strive to make the entire process as convenient and efficient as possible for our customers.

Thank you for taking the time to share your positive experience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

New car experience

From the moment we met with Charlie Sims, from the new car sales team, we knew we were in good hands. Charlie made sure we got the best car for, at the best price, along with all the help and advice to make sure the car suited all our needs. Based on our experience I would have no hesitation in recommending Evans Halshaw for your new car.

February 26, 2025
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi,

We are delighted to hear that you had a positive experience with our team.

We strive to provide our customers with the best possible car buying experience.

We are proud of our team's commitment to providing excellent customer service and are glad that Charlie was able to help you find the perfect car.

We appreciate your recommendation and hope you enjoy your new car.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Pleasant staff

Pleasant staff

February 26, 2025
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi John,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Rated 1 out of 5 stars

If I could give it less I would

If I could give it less I would
Absolutely shocking the charges and the fails on my MOT that are not even an issue when you take it to another garage. I feel like you want to make money off people that don’t have a clue about cars!

February 25, 2025
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hello Miss Beverley,

We understand your frustration and apologise for the experience you had.

We strive to provide accurate and reliable services, and we are disappointed to hear that you felt the charges and MOT results were not accurate.

We value your feedback and will use it to improve our services.
Evans Halshaw Customer Services

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