Buying my first car in the UK was a big step, and Sam made the whole experience smooth and stress free from start to finish. As I live several hours away from Gateshead, almost everything was ha... See more
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Great communication- timely and as promised arrangements and updates. Car treated with care with full works report. Staff friendly and helpful. Front desk phone line dependable for getting answered co... See more
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How great it has been to have a young man with both the knowledge and helpful attitude to guide us through the experience of purchasing a new vehicle. Josh Heatlie has made this purchase straightfor... See more
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Staff friendly, efficient and professional but parking a total nightmare. Difficult to check your car in if you can't park. Tech staff let me use the MOT bay otherwise there was nowhere else to park.
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Shearlegs Road, Felling-By-Pass, NE8 3EJ, Gateshead, United Kingdom
- 0191 477 0066
4.4
Excellent
465 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Positive buying experience
Spent a good couple of hours looking at various cars with Josh recently and it was a really positive experience.
Josh was super helpful, knowledgeable and easy going!
I didn't feel pressured to purchase or like I'd been oversold on something.
Will definitely be buying from Josh again!
December 10, 2024
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hi Stuart,
It's wonderful to know that Josh provided you with such a helpful and enjoyable car-buying experience.
We strive to create a comfortable and pressure-free environment for our customers, and we're glad that Josh was able to deliver on that.
We're happy to hear that you'll be buying from us agan!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Hyundai Gateshead
Hi Brian,
Thank you for your kind words!
We're happy to hear you had a positive experience.
Evans Halshaw Customer Services
Good that they rang me with list of…
Good that they rang me with list of what was wrong with car. Gave me options of costs to fix parts.
December 2, 2024
Reply from Evans Halshaw - Hyundai Gateshead
Hi Sharon,
We appreciate you taking the time to share your experience.
We're glad you found the communication regarding your car's repairs helpful.
Evans Halshaw Customer Services
Helpful and polite and took no time at…
Helpful and polite and took no time at all to get my car serviced and back ...thank you
November 28, 2024
Reply from Evans Halshaw - Hyundai Gateshead
Hi Mo,
Thank you for your kind words!
We're so glad to hear you had a positive experience.
Evans Halshaw Customer Services
Purchase of car
Against the odds I would like to thank Josh & Chris who went above and beyond to get my car delivered to me. I appreciate the trouble Josh went to!
November 26, 2024
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hi Lynn,
We are so glad to hear that Josh and Chris were able to help you.
We appreciate your kind words and are happy to hear that they went above and beyond for you.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Hyundai Gateshead
Hi John,
We're so glad to hear that you were kept informed throughout the process.
We strive to provide excellent communication and appreciate your feedback.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Hyundai Gateshead
Hi Ian,
Thank you for your kind words.
We're glad to hear you had a positive experience.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Hyundai Gateshead
Hi Mr Fortes,
Thank you for the great feedback and recommendation.
We really appreciate it!
Have a great week,
Evans Halshaw Customer Services
Be HONEST with the customers not try…
Be HONEST with the customers not try and rip customers off
November 3, 2024
Reply from Evans Halshaw - Hyundai Gateshead
Hi Steven,
Thank you for getting in touch.
We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@evanshalshaw.com
Kind Regards,
Evans Halshaw Customer Services
Jemma was very informative and assisted…
Jemma was very informative and assisted a lot with any questions. Very happy with the service today. Quick and efficient sale and good trade in deal.
October 31, 2024
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hi Aine,
Thank you for your kind words and for taking the time to leave this positive review.
We are happy to hear you had a great experience with Jemma and appreciate your feedback.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Hyundai Gateshead
Hi Edward,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Services
A pleasure to deal with
October 28, 2024
Reply from Evans Halshaw - Hyundai Gateshead
Hi Michael,
It is wonderful to receive such a positive review!
All the best!
Evans Halshaw Customer Services
I dealt with Jemma in used car sales
I dealt with Jemma in used car sales. This is the second car I have purchased from Jemma and I can’t fault her service she genuinely cared about my situation and was attentive. I will be back again for another when I’m ready!
October 24, 2024
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hi Jill,
We appreciate your kind words and are delighted to hear about your positive experience with Jemma.
t’s wonderful to know that she consistently provides exceptional service and truly cares about her customers.
We strive to ensure our customers have a positive experience and are glad to hear that you’re happy with your purchase.
Evans Halshaw Customer Services
Jemma and Chris were more than helpful
Jemma and Chris were more than helpful, couldn't help us enough
September 20, 2024
Reply from Evans Halshaw - Hyundai Gateshead
Hi Donald,
We're so glad to hear that you had a positive experience.
We appreciate your kind words about Jemma and Chris.
Evans Halshaw Customer Services
Jemma
Jemma was welcoming, helpful and good knowledge about the car I purchased. She put me at ease and made purchasing the car smooth and easy.
October 21, 2024
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hi Archie,
We are so pleased to hear that you had a positive experience with Jemma.
We strive to provide excellent customer service and we are happy to hear that Jemma met your expectations.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Hyundai Gateshead
Hi Nuguse,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Good and timely 3year service.
Good and timely 3year service.
New service plan very expensive for years 4 and 5
October 15, 2024
Reply from Evans Halshaw - Hyundai Gateshead
Hi John,
We appreciate your feedback on your recent service plan renewal.
We understand that cost is an important consideration for our customers.
We strive to offer competitive pricing while providing excellent service.
Evans Halshaw Customer Services
Great dealership
Staff were great (Kurt & Gemma), very knowledgeable and facilitated an easy transaction from start to finish. Pleasure to do business with and will be back in a few years for an upgrade
October 7, 2024
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hi Ian,
We are delighted to hear that you had a positive experience with Kurt and Gemma.
We strive to provide excellent customer service and appreciate your feedback.
Evans Halshaw Customer Services
Great experience of buying a new (used) car
I recently bought a car with Jemma. She was really helpful throughout the process and made the process of buying a car very smooth and not stressful at all.
Excellent customer service and communication throughout.
Would definitely recommend!
October 6, 2024
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hi Sophie,
We are delighted to hear you had a positive experience with Jemma.
We strive to make the car buying process as smooth and stress-free as possible.
We appreciate your recommendation and hope you enjoy your new car.
Customer Services
Helpful
Helpful, understanding and informative staff! They are the foundation of your business.
October 2, 2024
Reply from Evans Halshaw - Hyundai Gateshead
Hi,
Thank you for the review!
Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services
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