Buying my first car in the UK was a big step, and Sam made the whole experience smooth and stress free from start to finish. As I live several hours away from Gateshead, almost everything was ha... See more
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Great communication- timely and as promised arrangements and updates. Car treated with care with full works report. Staff friendly and helpful. Front desk phone line dependable for getting answered co... See more
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How great it has been to have a young man with both the knowledge and helpful attitude to guide us through the experience of purchasing a new vehicle. Josh Heatlie has made this purchase straightfor... See more
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Staff friendly, efficient and professional but parking a total nightmare. Difficult to check your car in if you can't park. Tech staff let me use the MOT bay otherwise there was nowhere else to park.
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Shearlegs Road, Felling-By-Pass, NE8 3EJ, Gateshead, United Kingdom
- 0191 477 0066
4.4
Excellent
465 reviews
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Fabulous customer service
Fabulous customer service, very helpful. Managed to book my car in at very short notice for a new set of locking wheel nuts.
Highly recommended.
February 12, 2025
Reply from Evans Halshaw - Hyundai Gateshead
Hi Fiona,
Thank you for taking the time to leave a positive rating.
We really appreciate your recommendation and hope to see you again!
Have a lovely day,
Evans Halshaw Customer Services
Service
No concerns with the service everything done easily and smoothly. I waited at garage as I was there early. Quickly done and back home in good time.
February 11, 2025
Reply from Evans Halshaw - Hyundai Gateshead
Hi,
We are pleased to hear that you were happy with the service you received.
We appreciate your feedback and are glad that you found the process easy and smooth.
Evans Halshaw Customer Services
Jemma was fantastic
Jemma was fantastic, really helpful and informative however undermined by the manager who wasn’t on site to make the call which is why this isn’t a 5 star review. Overall happy with purchase
February 9, 2025
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hi,
We appreciate your feedback and are glad you had a positive experience with Jemma.
Thank you for highlighting this, and we strive to ensure all our customers receive the best possible service.
Evans Halshaw Customer Services
Excellent communication relaying…
Excellent communication relaying information and the car I was purchasing and the details of the finance needed. Very pleasant and helpful member Jemma provided me with an easy transaction and quick process of getting the new car.
February 6, 2025
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hi Andrew,
We are thrilled to hear about your positive experience with Jemma.
It's wonderful to know that she provided you with excellent communication, a smooth transaction, and a quick process.
We strive to make every customer's car buying journey as pleasant and efficient as possible.
Customer Services
Reply from Evans Halshaw - Hyundai Gateshead
Hi Mr Michelini,
Thank you for your kind words.
We're happy to hear that you had a positive experience.
Evans Halshaw Customer Services
If I could add a minus to this rating I…
If I could add a minus to this rating I would, appalling shady service, including false selling ! I have taken my issue to the Financial Ombudsman do not trust this garage
November 14, 2024
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hi Ros,
We understand your frustration and apologise for the negative experience you've had.
We take all customer feedback seriously and will use your comments to improve our services.
Evans Halshaw Customer Services
Had a very happy experience buying our…
Had a very happy experience buying our new car. We found Jemma to be extremely helpful and professional. And friendly!!! Nothing was too much trouble.
January 29, 2025
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hi Geraldine,
It's wonderful to know that you found the process enjoyable and that Jemma provided such excellent service.
We appreciate your kind words and will share your feedback with her.
Evans Halshaw Customer Services
Easy to deal with.
January 27, 2025
Reply from Evans Halshaw - Hyundai Gateshead
Hi Neil,
We strive to make every interaction easy and enjoyable for our customers.
Evans Halshaw Customer Services
Been in today to test drive and…
Been in today to test drive and purchase a car, Jemma was great really helpful
January 25, 2025
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hi Samantha,
It's wonderful to know that you had such a great time with Jemma.
We appreciate your feedback and will share it with her.
Evans Halshaw Customer Services
New Vehicle purchase My experience with sam was exceptional…
My experience with sam was exceptional and very helpful with all aspects of my experience in purchasing my new vehicle I would highly recommend Hyundai Gateshead
January 23, 2025
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hi Carrol,
Thank you for your kind words about Sam and our service.
We are delighted to hear that you had a positive experience with us.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
It was all very friendly although…
It was all very friendly although getting there was hell
January 20, 2025
Reply from Evans Halshaw - Hyundai Gateshead
Hi James,
We appreciate you taking the time to share your experience.
We're glad you found our staff friendly.
Evans Halshaw Customer Services
Great service and advice on my 8th…
Great service and advice on my 8th hyundai now, 5th from Gateshead branch
January 20, 2025
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hi David,
We appreciate your kind words and loyalty.
It's wonderful to hear you've had such positive experiences with our service and advice over the years.
Evans Halshaw Customer Services
Fantastic Service At Hyundai Gateshead
The service receptionist chap was very pleasant and helpful. The lads who did my car service were quick and efficient. It was a pleasure to deal with all the staff at Evans Halshaw Hyundai in Gateshead. They are a real credit to your group. I have had a Hyundai for years and the service has always been the same. Fantastic!
January 18, 2025
Reply from Evans Halshaw - Hyundai Gateshead
Hello,
Thank you for your kind words and five-star rating!
We are delighted to hear about your positive experience with our team in Gateshead.
We appreciate you highlighting the excellent service you received, especially the helpful and pleasant approach you experienced.
Evans Halshaw Customer Services
5 star treatment.
Great service from this garage especially Sophie Humphrey in the service department. She gave us 5 star treatment with her professionalism and courtesy. Wouldn't hesitate to use again or recommend to others.
January 14, 2025
Reply from Evans Halshaw - Hyundai Gateshead
Hi Trish,
We appreciate you taking the time to share your feedback, and we're delighted to hear about the exceptional service you received.
We'll be sure to pass along your kind words to Sophie.
Evans Halshaw Customer Services
Car service feedback
We recently received an excellent service at Evans Halshaw Hyundai Gateshead: we've had car MOT and annual car service at this place. I can't thank enough the staff for their professional attitude and friendly service. Reasonable prices too. We've also been provided with the curtesy car. Our car has been properly serviced and valeted at the end. We've also received a free Roadside Assistance cover for 12 months What an excellent experience overall. Highly recommended
January 3, 2025
Reply from Evans Halshaw - Hyundai Gateshead
Hi Angela,
Thank you for your wonderful feedback!
We're so pleased to hear about your positive experience with our MOT and service, including the courtesy car and roadside assistance.
We appreciate you highlighting our staff's professionalism and friendly service.
We strive to provide excellent value and a top-quality experience for all our customers.
We're thrilled you were so happy with the results.
Evans Halshaw Customer Services
Car picked up serviced and mot and…
Car picked up serviced and mot and returned what more can you ask. All good here.
January 8, 2025
Reply from Evans Halshaw - Hyundai Gateshead
Hi,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Hyundai Gateshead
Hi Carol,
Thank you for your kind words.
We are delighted to hear that you consistently receive speedy and friendly service.
Evans Halshaw Customer Services
Would recommend this dealer nothing is…
Would recommend this dealer nothing is too much trouble for them, kept updated all the time, excellent service.
December 18, 2024
Reply from Evans Halshaw - Hyundai Gateshead
Hi John,
Thank you for your kind review and 5-star rating.
We're delighted to hear you had a positive experience and appreciate your feedback.
Evans Halshaw Customer Services
Great costumer services and happy…
Great costumer services and happy customer
December 17, 2024
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hi Luke,
We appreciate your kind words and are thrilled to hear about your positive experience.
Evans Halshaw Customer Services
Positive buying experience
Spent a good couple of hours looking at various cars with Josh recently and it was a really positive experience.
Josh was super helpful, knowledgeable and easy going!
I didn't feel pressured to purchase or like I'd been oversold on something.
Will definitely be buying from Josh again!
December 10, 2024
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hi Stuart,
It's wonderful to know that Josh provided you with such a helpful and enjoyable car-buying experience.
We strive to create a comfortable and pressure-free environment for our customers, and we're glad that Josh was able to deliver on that.
We're happy to hear that you'll be buying from us agan!
Evans Halshaw Customer Services
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