Evans Halshaw - Hyundai Grimsby Reviews 

135
TrustScore 4.5 out of 5

4.7

Altyre Way, DN364RJ Humberston, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I’m absolutely delighted with my car and couldn’t be happier with the whole experience from start to finish. Everything at Evans Halshaw went incredibly smoothly, and the process was straightforwa... See more

Company replied

Rated 3 out of 5 stars

Staff were friendly, but due to unqualified staff couldn't do the recall, which was the main reason for the appointment, also we asked for them to check the whining noise coming from the car, claimed... See more

Company replied

Rated 5 out of 5 stars

Dealt with Justin who helped us buy our next car, he was so helpful and professional, nothing was too much trouble for Justin In fact the whole team at Evans Halshaw in Grimsby demonstrated exception... See more

Rated 3 out of 5 stars

Service and MOT were carried out fine. Staff were courteous and helpful. Unfortunately the map software update that was also due to be carried out wasn’t done, despite being on the work card and in... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Altyre Way, DN364RJ, Humberston, England, United Kingdom

  • 0162 376 5428

4.7

Excellent

TrustScore 4.5 out of 5

135 reviews

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4.7

All reviews

(135)

5,693 reviews in the last 12 months

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Rated 5 out of 5 stars

We came in the 1st time back in March…

We came in the 1st time back in March to look at a new mobility vehicle Corey
Hall came over and offered any help we needed and answered any questions we had he was very helpful we did pick a car that was very suitable for our needs .we have been kept informed and been treated very well by Corey and the rest of the staff could not ask for more

June 10, 2026
Unprompted review
Evans Halshaw - Hyundai Grimsby logo

Reply from Evans Halshaw - Hyundai Grimsby

Hi Wayne,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Corey at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Service department

The young lady in the service department was very, friendly and helpful

May 20, 2026
Evans Halshaw - Hyundai Grimsby logo

Reply from Evans Halshaw - Hyundai Grimsby

Hello Keith
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Hyundai Grimsby Customer Services

Rated 1 out of 5 stars

Never using again

Never using again, had my car 3 months and didn't repair it, was supposed to be under warranty but failed to diagnose correctly so warranty reject claim

May 20, 2026
Evans Halshaw - Hyundai Grimsby logo

Reply from Evans Halshaw - Hyundai Grimsby

Hi Chris,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Stuart was so helpful and explained everything I needed to know to give me confidence with my new car. I would highly recommend this company

June 6, 2026
Unprompted review
Evans Halshaw - Hyundai Grimsby logo

Reply from Evans Halshaw - Hyundai Grimsby

Hi Denise,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Stuart at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great experience with Luke

Great experience with Luke, super helpful and knowledgeable. Made the process stress free!

May 29, 2026
Unprompted review
Evans Halshaw - Hyundai Grimsby logo

Reply from Evans Halshaw - Hyundai Grimsby

Hi Sarah,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Luke at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Corey hall hats of to you I'm not an…

Corey hall hats of to you I'm not an easy person to please but you made the whole experience an absolute pleasure and your knowledge of the vehicle that I wanted was just brilliant. Thank you so much and I love the new car.cheers to you and all your staff.

May 31, 2026
Unprompted review
Evans Halshaw - Hyundai Grimsby logo

Reply from Evans Halshaw - Hyundai Grimsby

Hi Matthews,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Corey at Dealership
Have a lovely day!
Evans Halshaw Hyundai Grimsby Customer Services

Rated 5 out of 5 stars

Great service all staff where wonderful…

Great service all staff where wonderful and a pleasure to do business with especially Stuart who helped massively with my purchase

May 31, 2026
Unprompted review
Evans Halshaw - Hyundai Grimsby logo

Reply from Evans Halshaw - Hyundai Grimsby

Hello Mike,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

From our first visit to the showroom

From our first visit to the showroom, where we met Stuart, to collection of our new car ever, we were treated with courtesy and respect. We felt no pressure to buy. Stuart was knowledgeable and helpful and took care we fully understood, answering all our questions thoroughly. Thank you

May 29, 2026
Unprompted review
Evans Halshaw - Hyundai Grimsby logo

Reply from Evans Halshaw - Hyundai Grimsby

Hello Marian,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Hyundai Grimsby Customer Services

Rated 5 out of 5 stars

Corey was absolutely great

Corey was absolutely great, along with the help of Matthew they found me the perfect car thank you!

May 29, 2026
Unprompted review
Evans Halshaw - Hyundai Grimsby logo

Reply from Evans Halshaw - Hyundai Grimsby

Hi Geoffrey,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Corey and Matthew at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Stuart made the experience easy and…

Stuart made the experience easy and painless. Very good service. I would highly recommend.

May 28, 2026
Unprompted review
Evans Halshaw - Hyundai Grimsby logo

Reply from Evans Halshaw - Hyundai Grimsby

Hello Katrina,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Stuart was very helpful making the…

Stuart was very helpful making the process easy and straightforward. Excellent service. I would highly recommend.

May 28, 2026
Unprompted review
Evans Halshaw - Hyundai Grimsby logo

Reply from Evans Halshaw - Hyundai Grimsby

Hi Stephen,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Stuart at Dealership
Have a lovely day!
Evans Halshaw Hyundai Grimsby Customer Services

Rated 5 out of 5 stars

Just bought my first electric smart car…

Just bought my first electric smart car and was great doing business, especially Corey who was very helpful , fabulous garage

May 28, 2026
Unprompted review
Evans Halshaw - Hyundai Grimsby logo

Reply from Evans Halshaw - Hyundai Grimsby

Hello Jane,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Friendly staff.

May 26, 2026
Evans Halshaw - Hyundai Grimsby logo

Reply from Evans Halshaw - Hyundai Grimsby

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Grimsby Customer Services

Rated 2 out of 5 stars

Booked in for 26th may with courtesy…

Booked in for 26th may with courtesy car.
They couldn't find my booking then said it was down for 26th June so I had to show them my email from them which said may. Couldn't have a courtesy car and then had to pop in at 4pm to see if it was ready as was only an hrs job. It wasn't ready so had to wait

May 26, 2026
Evans Halshaw - Hyundai Grimsby logo

Reply from Evans Halshaw - Hyundai Grimsby

Hi Derrick,

Thanks for sharing your feedback on your experience with Evans Halshaw Hyundai Grimsby. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Hyundai Grimsby Customer Services

Rated 1 out of 5 stars

Happy to take your money and sell you a service they cannot deliver!

Great to begin with, sales team - Matthew in Grimsby was very helpful, informative and kept us up to date with our purchase.

6 months later the engine management light comes on, I call to ask to book in for investigation to be told no appointments until July. Not ideal when I live out of the way with 2 young children and a job to get to and only 2 hourly trains!

It was suggested to me by the lady on reception that I should continue to drive the car because "you've got a years breakdown cover with it if anything happens".

Well and truly missing the point there! Not at all appropriate to suggest that I could sit for hours on end in the SUMMER months with two young children in a broken down vehicle waiting for recovery.

I submitted a complaint online which was acknowledged and said I'd get a reply within 2 days - over a week later and I haven't heard a thing.

Can someone please reach out ASAP and show my that you're willing to help me with this before I raise a complaint with the finance provider?

May 28, 2026
Unprompted review
Evans Halshaw - Hyundai Grimsby logo

Reply from Evans Halshaw - Hyundai Grimsby

Hi Jess,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on help@evanshalshaw.com.

Thank you,
Evans Halshaw Customer Services

Rated 1 out of 5 stars

rubbish service

told day before could not do mot. cost me money and time trying to get it done before expires. people new what was happening and could have give me lot more notice to make other plans

March 9, 2026
Evans Halshaw - Hyundai Grimsby logo

Reply from Evans Halshaw - Hyundai Grimsby

Hi Carl,

Thanks for sharing your feedback on your experience with Evans Halshaw Hyundai Grimsby. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Hyundai Grimsby Customer Services

Rated 5 out of 5 stars

Great car buying experience

I’ve just purchased a second‑hand Hyundai Kona Premium from my local Hyundai dealership in Grimsby, and the whole experience was excellent from start to finish. The standout was Luke, whose personal service was exceptional. He took the time to understand what I needed, answered every question clearly, and never once made me feel rushed or pressured. His knowledge, professionalism, and genuine friendliness made the process enjoyable and completely hassle‑free. The car itself is in great condition and exactly what I was looking for. I’d happily return in the future and would recommend the dealership—and especially Luke—to anyone looking for a quality used car.

May 19, 2026
Unprompted review
Evans Halshaw - Hyundai Grimsby logo

Reply from Evans Halshaw - Hyundai Grimsby

Hello Mike,
Luke will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Love our love car and customer from…

Love our new car and customer service from Luke was excellent and was very helpful and informative when showing me how everything worked etc

May 21, 2026
Unprompted review
Evans Halshaw - Hyundai Grimsby logo

Reply from Evans Halshaw - Hyundai Grimsby

Hi Kiff,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Luke at Dealership
Have a lovely day!
Evans Halshaw Hyundai Grimsby Customer Services

Rated 5 out of 5 stars

Cannot praise this company enough

So very , very impressed with this company, especially and specifically Hyundai branch located in Humberston Grimsby …
Two people in particular were outstanding in there knowledge, approach and complete courtesy given to me and my wife ..
We were both shown the vehicle my wife fell in love with, a no hassle test drive , and all our questions were answered satisfactory all within a short time after arriving .
We were introduced to the Manager , Matthew who was very courteous and diligent…
The outstanding congratulations must go to Connor , he was very polite, knowledgeable, courteous in every respect , he was our first contact with the showroom and remained through the entire sale of the vehicle , upon collection of the vehicle, everything was explained to my wife , demonstrated and all her questions answered quickly and professionally ..
The car was presented in immaculate condition , and she drove away with the first ever new car she has ever had ..
A big thank you for the experience we both had …

May 21, 2026
Unprompted review
Evans Halshaw - Hyundai Grimsby logo

Reply from Evans Halshaw - Hyundai Grimsby

Hello Robert,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Hyundai Grimsby Customer Services

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