Work on car seems very good. Work done was a service and replacement part as part of a manufacturers recall.Staff kept me informed of progress. Courtesy car a welcome bonus. I have knocked off a star... See more
Company replied
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See what reviewers are saying
No loan car when 1 was promised. Car didn’t actually arrive back faultless. Not recharged as it should have been. Not a good experience.
Company replied
Although I had over an 8 week wait (which is just not good service time) to repair a faulty horn I finally got it repaired. LEEDS GELDARD RD HYUNDAI All the staff Dan & service manager were very he... See more
Company replied
I was very happy that Genesis Edinburgh brought an GV60 over so that I might test drive. I was immediately smitten! The process of then identifying th car I wanted took about 1 day and the car was the... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
151 Gelderd Road, LS12 6BZ, Leeds, England, United Kingdom
- 0113 224 4989
3.9
Great
761 reviews
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Everyone I have had contact with has…
Everyone I have had contact with has been friendly and professional.
June 30, 2026
Reply from Evans Halshaw - Hyundai Leeds
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leeds Customer Services
Extremely poor communication and…
Extremely poor communication and service regarding a promised spare key
I had a very bad experience dealing with both Evans Halshaw Hyundai Hull and Hyundai Leeds. It was a complete communication failure on their end.
Here is what happened:
The Purchase: I bought a used car from Hull. They promised me a spare key before I signed the contract. After I signed, I had to chase them constantly to get it.
The Delays: Hull told me Leeds would call me to arrange it, but they never did. After chasing them again, I finally got an appointment at Leeds 3 weeks later.
The Payment Confusion: At the first Leeds appointment, they didn't know Hull was paying for the key, even though Hull had already emailed them. We finally got that sorted, but they made me wait another 1.5 months for the actual key programming appointment.
The Programming Day: On the day of the programming, Leeds demanded £100 upfront to start the process. I asked the service advisor to check his emails showing Hull was paying, but he said he couldn't see anything and refused to look further.
The Pickup: I specifically told them I needed my car back that day because I had work the next morning. They called me at 5:48 PM to say the car was ready. They close at 6:00 PM. It is impossible to get there in 12 minutes.
Overall, this is seriously bad service. I regret buying my car from them, and I am very worried about using them for future car servicing.
June 30, 2026
Reply from Evans Halshaw - Hyundai Leeds
Dear Rohit,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Brand. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Brand Customer Services
Excellent service
We drive an electric Hyundai and they went out of their way to get us an electric courtesy car. It was a different model to ours and they came out and talked us through the controls.
June 30, 2026
Reply from Evans Halshaw - Hyundai Leeds
Hello Jennifer,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leeds Customer Services
Very good customer service
June 26, 2026
Reply from Evans Halshaw - Hyundai Leeds
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leeds Customer Services
Reply from Evans Halshaw - Hyundai Leeds
Hello Edmund,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leeds Customer Services
Reply from Evans Halshaw - Hyundai Leeds
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leeds Customer Services
Lied to
As per feedback online booking £283, Service reception stating £405. I was lied to and ripped off.
June 19, 2026
Reply from Evans Halshaw - Hyundai Leeds
Hi,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Brand . Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Brand Customer Services
There is no one to answer the Services…
There is no one to answer the Services line at the Dealership. I had a service done on my car and the next day i had the check engine light appear on my car.
June 23, 2026
Reply from Evans Halshaw - Hyundai Leeds
Hi,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Brand. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Brand Customer Services
Sales representative was extremely…
Sales representative was extremely helpful to me and extremely pleasant throughout.
June 17, 2026
Reply from Evans Halshaw - Hyundai Leeds
Hello Hilary,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Hyundai Leeds
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leeds Customer Services
Great Communication Professional and…
Great Communication Professional and Friendly Highly Recommended
June 10, 2026
Reply from Evans Halshaw - Hyundai Leeds
Hello Paul,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
First class service Ian kershaw was…
First class service Ian kershaw was very efficient and informative and made the experience special
June 9, 2026
Unprompted review
Reply from Evans Halshaw - Hyundai Leeds
Hello David
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Friendly staff on drop off
Friendly staff on drop off , polite and knowledgeable mechanics.
Car was washed , which I wasn’t expecting so that was a bonus.
June 1, 2026
Reply from Evans Halshaw - Hyundai Leeds
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leeds Customer Services
Great service from start to finish
Great service from start to finish. Michael on service reception was brilliant from the offset as I arrived earlier than my allotted time of 8am. Michael arranged for my car to be taken straight away to the service bay as a car technician was there early. I also like that you can see on the television screen in the waiting area how your car service is progressing and the video supplied showing what they have checked on the car. The whole experience was great and the service didn't take long either..
May 27, 2026
Reply from Evans Halshaw - Hyundai Leeds
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Michael at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Hyundai Leeds
Hello Frank,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leeds Customer Services
Poor customer service record is 3 days…
Poor customer service record is 3 days phoning up to 13 times in a day to get to speak to customer service .
Had to wait 3 months to get car in to garage for engine light.
Don't reply to emails or enquiry form.unless they think you want to buy a new car then they are never off the phone .Really poor service
May 26, 2026
Reply from Evans Halshaw - Hyundai Leeds
Hi Dean,
I'm so sorry to hear that you haven't been contacted in regards to your ongoing complaint.
Please email us with your details to help@evanshalshaw.com and we will ensure that you are contacted back.
Again, I do apologise for any inconvenience this may have caused.
Evans Halshaw Hyundai Leeds Customer Services
Reply from Evans Halshaw - Hyundai Leeds
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
The Genesis staff are very good
The Genesis staff are very good.
It's the telephone contact that is very poor. Nobody answers the service department telephone. Choose car sales and its answered promptly .
Come on Hyundai, sort out the customer services.
May 20, 2026
Reply from Evans Halshaw - Hyundai Leeds
Hello,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Hyundai Leeds
Hello.
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leeds Customer Services
I dont know abiut the company but the…
I dont know abiut the company but the person whi dealt with me fir car service was great
May 18, 2026
Reply from Evans Halshaw - Hyundai Leeds
Hello Salim.
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Leeds Customer Services
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